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Solutions
Description
Compatibility Level
Clients
Product Capabilities
Use cases
EHR integrations
Client types
Awards
Differentiators
Keywords
Media
Company details
Jump to:
Categories
Solutions
Description
Compatibility Level
Clients
Product Capabilities
Use cases
EHR integrations
Client types
Awards
Differentiators
Keywords
Media
Company details
Curai Health
Curai Health

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Playback Health
Playback Health

Categories

Solutions

Description

Product Description:

Curai Health delivers virtual primary and urgent care beyond what is humanly possible. Curai provides 24/7 service across all 50 states as a white-labeled extension of our health system clients. Partnering with Curai allows health systems to serve a significantly increased volume of patients with far less capital investment and operating expenses than existing models. This is made possible with a technology approach that combines the efficiencies of artificial intelligence with the expertise of clinicians; the Curai approach has mitigated some of the current outstanding limitations and concerns regarding large language models and ChatGPT. 

About Curai Health:

Curai Health is a text-first virtual clinic on a mission to democratize access to high-quality, affordable care by leveraging AI. 

As the pioneer in deploying machine learning into clinical workflows, Curai Health enables its dedicated, specially trained clinicians to deliver primary care to more people at a fraction of the cost. Easy-to-use and convenient, Curai Health partners with insurers and health systems to keep patients engaged in their care over time, improving health outcomes and reducing costs. 

Backed by leading investors including Morningside Ventures, General Catalyst, and Khosla Ventures, Curai Health has been thoughtfully combining the expertise of clinicians with the efficiencies of artificial intelligence since its founding in 2017. 

Product Description:

Playback Health is a software technology company that builds, deploys, and scales secure mobile solutions to help providers more effectively deliver medical information and care instructions to patients, their families, and other care providers. Playback's SaaS platform helps promote a communication-first strategy that allows healthcare organizations to leverage their EMRs, patient portals, and other systems of record to add value, empathy, and engagement at every level. 

About Playback Health:

Playback Health is a digital health company focused on provider to patient communications. Playback Health's platform allows clinicians to memorialize and summarize medical conversations using digital and AI. The platform can record conversations between physicians and patients using video, audio, and screen recording. Recordings are shared with patients and family members digitally which allows them to review, share and understand like never before. Providers can turn those recordings into EMR ready SOAP notes. The end results are improved HCAHPS and outcomes for patients, and 10 -15 minutes per patient in time savings for physicians, directly improving burnout. 

Compatibility level

Select which hospital or health system you work at and see a personalized compatibility level.

Clients

Select which hospital or health system you work at and see the client list

Product Capabilities

Playback integrates with provider ADT feed to automatically and intelligently connect patients, care providers, and families via text, email or in-app notifications. Easy and secure authentication protects PHI and provide easy access to care instructions, anytime and anywhere.

Providers are able to create patient specific care instructions with context using audio, video and messaging. Links to internal content libraries to share reusable digital assets such as welcome videos or care instructions based upon diagnosis and care journey. Intelligent AI allows patient conversations, film reviews and dictations to be easily recorded and immediately transcribed and translated into EMR-ready medical notes.

Playback Health provides direct Customer Support for providers, patients, and family members.

Platform analytics focus on User/Usage analytics to understand who and how users engage with Playback Health.

Playback Health has been shown to improve the communication, adherence and patient understanding challenges in Oncology. By recording the conversations at the point of care, transcribing them, summarizing them for the patient and sharing that information with patients and loved ones, we provide a great alternative to Oncology Navigation.

Care givers can be added to the playback platform to gain access to important information about the patient's treatment.

Use Cases

Description:

DISEASE MANAGEMENT

Allergy Symptoms
Hypothyroidism
Fatigue
Hypertension
Diabetes
Medication Refill

URGENT CARE

Covid
UTI
Headache
Injuries
Cold Symptoms
STI
Rash
Fever

WELLNESS PLANNING

Weight Loss
Manage Stress
Nutrition
Sleep
Mental health
Lifestyle
Vitamins

PREVENTIVE CARE

Cancer Screening
STI Screening
Cholesterol Screening
Diabetes Screening
Depression Screening
Anxiety Screening
Anemia Screening

Pediatric use cases:

None provided

Users:

Patients

Description:

We use non-intrusive automation across the patient journey to send relevant messages to patients, families, and caregivers. Playback sends notifications via email, SMS, mobile phone, platform app, and hospital devices like a Zebra phone. Links open to shared multimedia care instructions and other medical information such as lab results, medical images, and discharge instructions, and may include video film reviews explaining diagnosis and care or educational and explanatory material.

Pediatric use cases:

Playback effectively serves any clinical situation that requires patient education and engagement. Pediatrics benefits with Playback Health because medical information and care instructiions are memorialized and shared with all family members simultaneously, whereever they are and whenever its needed most---automaticately transcribed and translated to ensure healthcare literacy.

Users:

Clinicians, Care teams, Patients, Family, and external caregivers. 

EHR Integrations

Integrations:

None provided

EMR Integration & Relevant Hardware:

None provided

EMRs Supported:

None provided

Hardware Compatibility:

None provided

Integrations:

Acute care EMR, Ancillary EMR, Patient portal, ADT, Website / public online sources, Other

EMR Integration & Relevant Hardware:

Recommended, but not required

EMRs Supported:

Allscripts, Cerner, Epic, Meditech

Hardware Compatibility:

Desktop, Mobile / Tablet (native app), Mobile / Tablet (web optimized), Other

Client Types

None provided

Awards

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Differentiators

Differentiators vs EHR Functionality:

None provided

Differentiators vs Competitors:

The virtual care landscape is very broad, with companies focusing on different approaches to care, technology, specialty care, devices and therapeutics. We believe our primary differentiators are: 

  • Machine Learning and Automation: Curai has purposefully built state-of-the-art AI algorithms and automation into our proprietary technology infrastructure, operating system, and care model. We are one of the only healthcare companies leveraging the latest breakthroughs in natural language processing (NLP), advanced large language models (LLMs) including GPT-4 that gives our system the ability to learn and improve as we expand the scope of our offering. Furthermore, our team of world-renowned engineers and scientists is deeply committed to transparency and publishing our work and has 17 publications in top-tier, peer-reviewed academic journals.
  • Operational Efficiency of Care Team- Using our scalable, AI-enabled care model and operating system, we can ensure seamless continuity of care across care team members and continuous learning from our own highly structured data on a variety of tasks including triage, patient history-taking, automated diagnosis, medication recommendation/management, automated note summarization, and conversational AI.
  • Cost- Curai Health offers high-quality care and lower costs on a per-visit basis today, and an AI/ML approach that allows for continued, long-term cost advantages over time.
Differentiators vs EHR Functionality:

Playback Health brings video, audio and screen recording into the communicaiton process so that all stakeholders are able to hear and share care information in a language they understand. Playback uses powerful automation and AI to convert patient conversations, film reviews and audio dictation into an EMR-ready medical notes saving clinician's time while delivering exceptional patient experience. 

Differentiators vs Competitors:

Playback focuses on the doctor patient conversation to ensure all stakeholders hear and understand care instructions, anytime and anywhere. No other platform is able to marry up the discharge instruction with an audio recording to reduce communication error, save clinicians time, and boost HCAHPS scores.

Keywords

Images

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Videos

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Downloads

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Alternatives

Company Details

Founded in 2017

Founded in 2018

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