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Categories
Solutions
Description
Compatibility Level
Clients
Product Capabilities
Use cases
EHR integrations
Client types
Awards
Differentiators
Keywords
Media
Company details
Jump to:
Categories
Solutions
Description
Compatibility Level
Clients
Product Capabilities
Use cases
EHR integrations
Client types
Awards
Differentiators
Keywords
Media
Company details
Curve Connect
Curve Connect

0 review

RhinoCall
RhinoCall

Categories

Solutions

Description

Product Description:
Curve’s health information exchange, telemedicine & predictive analytics platform facilitate frictionless patient care between hospital systems + surrounding post-acute facilities, resulting in higher quality care + smarter billing.
About Curve Health:
Curve’s health information exchange and telemedicine platform facilitate frictionless patient care between hospital systems + surrounding post-acute facilities, resulting in higher quality care + smarter billing. Curve Health Overview Curve Health is a mission-driven, venture-backed company creating a telemedicine bridge and dual-access information exchange between Skilled Nursing Facilities (SNF) and Hospitals. Curve Health’s mission is to avoid unnecessary ED utilization by linking hospital-based physicians with SNF patients and providers and facilitating frictionless care in place before, during and after acute events. Building on the efficacy and expertise of Call9, Curve has created a next-gen telemedicine platform with four key pillars: • CONNECT: A next-gen telemedicine platform that allows hospital physicians to treat SNF patients in place, even at higher acuity levels, leveraging EMR integrations on both the SNF and Hospital side. • TRAIN: An integrated training interface designed by IDEO that builds competencies from first use and utilizes predictive pathways to guide SNF nurses during triage, asynchronous care and physician encounters. • BILL: A dynamic charting interface that uses a proprietary Master Bill algorithm to guide charting and populate billing documents to ensure all reimbursable activities are captured. • PREDICT: A customizable, Business Intelligence dashboard to deliver predictive analytics that drive higher-fidelity quality metrics, population health insights and operational efficiencies. Curve Health is deeply committed to the seamless delivery of care in place to vulnerable populations and to unlocking the potential of geographically proximate hospitals in a partnership that delivers better patient results and optimized revenue capture.
Product Description:

Compliantly make outbound calls from any device, displaying one consistent phone number (e.g., the healthcare system number). RhinoCall is built into existing communication workflows and allows providers and staff to start an outbound call directly from the Rhinogram platform (via mobile, desktop, or native apps), from wherever they are - removing the need to look up a patient's contact information or manually dial out. All calls placed with RhinoCall display the practice's office number (or another selected number), protecting the personal numbers of providers and staff. Additionally, all calls made with RhinoCall are fully audited, logged and permission controlled.

  • Every member of your care and the administrative team can make outbound calls quickly and securely from any of their devices, while never compromising their personal number in one click through Rhinogram. 
  • The platform seamlessly integrates with most EHR and PMS systems, synchronizing encrypted patient communication into clinical workflows, and adding calls to the patient record. 
  • Make immediate outbound phone calls from the platform while displaying a chosen consistent number for a better experience for the patient and a more streamlined workflow for the healthcare system. 
About Rhinogram:

Rhinogram recently recognized by KLAS TOP 20 Emerging Solutions: Improving Patient Experience & Reducing Cost of Care. With Rhinogram healthcare systems optimize their communication and connections with patients and healthcare organizations securely and effectively. Studies show that 83% of patients would prefer to text messages. Rhinogram gives healthcare systems and their patients HIPAA-compliant methods of communication that elevate care, patient compliance, and profitability. Streamline and liberate clinical and administrative teams across your organization, and increase the quality of care your facility provides, all while increasing billable services, and providing better care to patients through better connections.

Health care system wins powered by rhinogram:

  • 80% reduction in intake time
  • Up to 30% increase in net new patient acquisition
  • 70% decrease in phone call volume
  • Up to 30% increase in administrative efficiency
  • Call Center increased productivity, reduced operating costs, and reduced agent churn

Our Healthcare Systems and Patients Love Rhinogram:

  • HIPAA Compliant mobile messaging
  • 4.9 stars in Capterra, G2, and apple app store
  • Serving over 50+ healthcare specialties
  • 14M+ patient users

Rhinogram platform facilitates secure communications across the entire care spectrum:

  • Patient-initiated (inbound)
  • Organization-initiated (outbound)
  • Team member to team member (internal)
  • Organization to organization (external)

Digitally connects the full patient journey in one robust platform:

  • 24/7 patient self-service for appointment scheduling, profile updates, lab results, etc.
  • Digital Patient Intake forms and supported workflows
  • Automated appointment reminders, no-show re-engagement, and rescheduling
  • Secure calls, video calls, telehealth, and photos
  • Insurance, medication management, and records access
  • Digital payments through RhinoPay, compliant with apple pay and google pay.

Compatibility level

Select which hospital or health system you work at and see a personalized compatibility level.

Clients

Select which hospital or health system you work at and see the client list

Product Capabilities

Offer the same level of convenience patients have come to expect in other areas of life. With Rhinogram, patients can easily request an appointment, verify their insurance, and receive a link to fill out forms all before they walk in the door. No phone tag needed.

Send digital forms in advance and allows patients to complete and return them even with only one bar of cell service. Creating a virtual waiting room with Rhinogram ensures everyone feels safe visiting your facility. Message your appointment list for the day instructing patients to text your office when they arrive. Allow patients to remain in their vehicle until the doctor is ready to see them.

The availability of live video calls gives providers another option for contactless care, while supporting critical exposure management efforts. Patients can begin calls by clicking a secure link from their phone, eliminating issues for those unfamiliar with technology.

Our text-to-pay solution allows your facility to offer a convenient, hands-free checkout. Your patient will receive a text message with a link where they can enter their preferred payment method. Long gone are the days of writing paper checks or creating cumbersome online profiles just to settle upon an outstanding co-payment or procedure balance.

Reduce staff burnout by triaging patient messages to on-call team members after hours. Create auto-response messages for emergencies or office closures. Empower remote employees to stay connected compliantly without playing phone tag.

Create a customized library of messages, and utilize templates by condition, procedure, and/or appointment type to ensure ease, speed, and consistency in every workflow. Automatically or manually add key communication and updates to the patient health record via Rhinogram EHR integrations.

Access Rhinogram University support resources 24/7, and receive custom one-on-one support from the Rhinogram Success Team and Rhinogram Account Rep. These teams are in place to ensure systems fully optimize their use of Rhinogram to get the biggest benefit of the platform to their team and patient population.

Access the analytics in real-time and quickly see the data that matters to your team all within the Rhinogram Analytics Dashboard. Rhinogram Account Reps work with system customers to make the most of their data and subscription to ensure customers are realizing the full benefits of the platform.

Use Cases

Description:

Better Patient Care

Eliminating the trauma of unnecessary transport + hospitalization.

Better Provider Experience

Comprehensive & seamless EHR integrations, intuitive UI/UX + guided workflows.

Better Bottom Line

Improved quality metrics, new revenue lines, faster reimbursement + lower 30-day readmissions.

Pediatric use cases:

None provided

Users:

Senior patients 

Description:

Reaching individuals with information designed to help with anxiety and depression can be difficult, especially when they’re in rural areas. Consistent, fast internet is still not available in many of these areas, so text-messaging outreach is highly preferred (about 95% of US residents have a cell phone with text capabilities). 

That’s exactly the type of program Assistant Professor Douglas Knutson, PhD and his researchers in the Counseling and Counseling Psychology Program at Oklahoma State University (OSU) began piloting last year. The program provides transgender and nonbinary individuals with an affirmative cognitive-behavioral intervention for anxiety and depression. Creating interventions that can be delivered electronically, but still contain a human touch and are responsive to client needs is challenging, according to Dr. Knutson. 

The first iteration of his program used Google Voice for text messaging and was highly manual, involving multiple Excel spreadsheets to track participants and their progress within the program (referred to as a “protocol” by researchers). The system was far from ideal. Fielding text messages from multiple individuals simultaneously on days the program was open to participants was stressful. Automating messages for participants or potential enrollees to receive after hours was awkward at best. Program management was also difficult, with pertinent information scattered across multiple data sources. 

The final straw came when Google Voice began setting limits on how many text messages program researchers could send in a row without a response before being labeled us spam. (The program involves sending multiple informative texts back-to-back at times.) Dr. Knutson began looking for other solutions, finding a few but only one that had all of the features he sought. “I found the folks at Rhinogram to be incredibly responsive and engaging,” says Knutson. “I was further hooked by the fact that the product has a really engaging interface that met our needs all in one place, instead of having to cobble together all those spreadsheets and platforms.”

Pediatric use cases:

None provided

Users:

Mental Health, Health System, Hospital, Medical, Patients, and 3rd party caretakers. 

EHR Integrations

Integrations:

None provided

EMR Integration & Relevant Hardware:

None provided

EMRs Supported:

None provided

Hardware Compatibility:

None provided

Integrations:

Acute care EMR, Ambulatory EMR, Ancillary EMR, Behavioral health, Community based organizations, Access +/or revenue cycle, Website / public online sources

EMR Integration & Relevant Hardware:

Recommended, but not required

EMRs Supported:

Epic, Cerner, Allscripts, Meditech, NextGen, GE, athena, McKesson, eClinicalWorks, Allscripts/Eclipsys, Other, Athenahealth, Azalea Health/Prognosis, CPSI, Healthland, Evident, MEDHOST, MedWorx, QuadraMed, Self-developed

Hardware Compatibility:

Desktop, Mobile / Tablet (web optimized), Mobile / Tablet (native app)

Client Types

None provided

Awards

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Differentiators

Differentiators vs EHR Functionality:

None provided

Differentiators vs Competitors:

SKILLED NURSING FASCILITIES 

25%+ Bounce-back Rate

More than a quarter of all patients arriving in SNFs from hospitals go back within 30 days.

Unnecessary Transfers

More than half of all transfers from SNFs to the ED are avoidable according to CMS.

Lower Reimbursement

SNFs are asked to do more with less, resulting in inadequate reimbursement and over-stretched care teams.

HOSPITALS

Fewer patients going to the hospital

The challenges of Covid-19 coupled with payor reimbursement trends are driving down hospital utilization.

30 Day Readmissions

The most expensive patients are coming back, draining scarce resources + driving up the cost of care

Unpredictable staffing needs

With uncertain patient volume many hospitals are furloughing or laying off clinicians, only to be understaffed during surges.

AMBULANCE SERVICES

Care in Place

As much as 25% of ambulance transfers can be treated in the ambulance or in the home. Utilize the Curve platform to deliver on ET3 and community paramedicine with acute care in place.

Utilize a Best-in-Class Platform

The award winning Curve Health platform allows your EMS to better care for patients at an individual level and better manage population health + metrics with data integrations that ensure EMTs + admins have the information they need when they need it.

Contract with Payors

Curve Health has spent 5 years creating value-based contracts with Payors leveraging telmedicine, EHR integrations + superior data analytics that unlock the benefit of shared savings.

Differentiators vs EHR Functionality:
  • Every member of the care and administrative teams can initiate a HIPAA-compliant patient call with one click.
  • Patients see the selected common system phone number as an incoming call increasing their likelihood to accept the call. 
  • Extended system hours with compliant calls secure from staff mobile devices. 
  • Integration with EHR system and auditing capability.   

Differentiators vs Competitors:
  • Every member of the care and administrative teams can initiate a HIPAA-compliant patient call with one click.
  • Patients see the selected common system phone number as an incoming call increasing their likelihood to accept the call.
  • Team members can see call logs and communications by the patient.
  • Automated workflows pre and post-call ensure the next steps are completed without additional effort by team members

Keywords

Images

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Videos

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Downloads

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Company Details

Founded in 2015

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