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Solutions
Description
Compatibility Level
Clients
Product Capabilities
Use cases
EHR integrations
Client types
Awards
Differentiators
Keywords
Media
Company details
Jump to:
Categories
Solutions
Description
Compatibility Level
Clients
Product Capabilities
Use cases
EHR integrations
Client types
Awards
Differentiators
Keywords
Media
Company details

Categories

Solutions

Description

Product Description:
Cricket Health offers comprehensive technology-enabled kidney care that focuses on the early detection and management of chronic kidney disease, with the explicit goal of delaying disease progression, increasing alternative treatment options (including home dialysis), and reducing preventable hospitalizations for its members. Our core service offering is optimized for kidney disease patients and includes: the MyCricket™ multi-modal platform that meets patients where they are in their kidney journey and connects them to their own multi-disciplinary care team, robust and longitudinal peer-to-peer support via the largest kidney patient community in the nation, educational content to enable decision support and support disease management, personalized care plans, remote patient monitoring and in-home care. This service is flanked by our StageSmart™ predictive analytics suite which enables our team to identify patients who are undiagnosed, underdiagnosed and at risk of hospitalization with highly precise levels of accuracy.
About Cricket Health:
Cricket Health is a specialty kidney care provider of integrated nephrology and dialysis care for people with Chronic Kidney Disease (CKD) and End Stage Kidney Disease (ESKD). Cricket Health delivers world-class, technology-enabled multidisciplinary care both in-person and virtually to achieve the best outcomes possible for patients and the best value for partners, keeping patients healthy and out of the hospital, accelerating access to transplant, and increasing home dialysis adoption. We are committed to aligning the success of our company with those of our partners and the patients whom we serve.
Product Description:

AvaSure is a leader in virtual care services, leveraging over 15 years of experience and a proven track record of successful implementations in more than 1,100 healthcare facilities. The company offers the AvaSure Intelligent Virtual Care Platform, which integrates AI-powered solutions like virtual sitting, virtual nursing, and virtual visits. AvaSure’s expertise includes:

  • Future-Proof Platform: The Intelligent Virtual Care Platform combines clinical grade in-room devices with AI-enabled solutions for continuous patient observation and virtual visits, helping to enable proactive interventions, improved patient outcomes and optimized staffing. 
  • Scalable Infrastructure: AvaSure’s platform is built on a scalable, enterprise-grade infrastructure that supports integration with electronic health records (EHRs) like Epic, nurse call systems, and other healthcare technologies. Boasting a 99.9% uptime, our system is built with the high-reliability necessary for a patient care environment. 
  • Analytics and Benchmarking: AvaSure Analytics offers actionable insights and nationwide benchmarking, helping organizations measure performance and optimize their virtual care programs.
  • Open Ecosystem: AvaSure’s platform features a PartnerAPI that allows our in-room device to be the gateway to patient care, sending audio/video from the room to any third-party applications or systems, supporting limitless use cases.
  • Clinical and Technical Expertise: With a team comprising of 15% nurses, AvaSure provides tailored clinical strategies and ongoing support to ensure measurable outcomes. Based on our experience from over 5,000 virtual care deployments, AvaSure provides end-to-end implementation services, including project management, clinical program development, and technical deployment. A dedicated team of clinical and technical experts ensures seamless integration and adoption.

About AvaSure:

Intelligent Virtual Care Platform

Over 1,100 hospitals use AvaSure to engage with patients, optimize staffing and seamlessly blend remote and in-person treatment at scale. Drive measurable outcomes and empower clinicians with an AI-powered virtual care platform that integrates seamlessly into your care workflows. AvaSure offers modern virtual care solutions supported by an open architecture that can help lead your organization into a future where cutting-edge technology and compassionate care converge.

Compatibility level

Select which hospital or health system you work at and see a personalized compatibility level.

Clients

Select which hospital or health system you work at and see the client list

Product Capabilities

Reliable two-way video over a secure connection gives you full control over remote patient interactions, including specialty consults for nursing and physicians, admissions and discharges, rounding, and more. Group calling enables remote caregivers and families to join conversations, while polite entry allows clinicians to ask for permission before starting a video call. You can access the same seamless experience through a web browser from your hospital workstation or at home. Additionally, include interpreters for accessible two-way calling to ensure effective communication for all patients.

AvaSure offers 24/7 technical support to address any issues that may arise.

AvaSure’s analytics platform doesn’t just show you how your virtual care program is performing—it shows how you stack up. Benchmark your outcomes, utilization, alarm rates, and staff responsiveness against national averages and peer organizations, including academic medical centers, VA hospitals, and critical access facilities. Partner with our dedicated customer success team to define success, track the right metrics, and configure dashboards that drive system-wide impact. With clear, actionable reporting and competitive benchmarks, AvaSure helps you stay ahead and scale smarter.

AvaSure’s pioneering TeleSitter® solution enables continuous remote monitoring of patients using real-time video and audio. With this technology, a single Virtual Safety Attendant (VSA) can observe multiple patients at once—dramatically reducing the need for 1:1 sitters while maintaining patient safety and improving staff efficiency.

Support patients continuing their care at home with ongoing access to their virtual care team from a tablet or web-enabled device. Provide a seamless experience across the care continuum by delivering the same virtual care inside the hospital and at home.

Keep an eye on critical patients, support care workflows and keep patients safe in an integrated, AI-enabled ICU with a platform designed for care. Integrated with technology already in the room, a virtual care program can bring care further.

AvaSure’s platform is purpose-built for scalability and interoperability. By maximizing your existing infrastructure, it reduces the need for new hardware investments while supporting scalable, enterprise-grade backend systems that grow with you. The platform integrates seamlessly with Electronic Health Records (EHRs), nurse call systems, and other critical technologies using standardized formats like HL7. A robust partner API further enhances interoperability, making it easy to connect with diverse health IT environments without creating silos. Whether you’re a small clinic or a large hospital system, AvaSure’s cloud-based architecture supports a wide range of clinical use cases—and adapts to your unique workflows and growth plans.

Reliable two-way video over a secure connection gives you full control over remote patient interactions, including specialty consults for nursing and physicians, admissions and discharges, rounding, and more. Group calling enables remote caregivers and families to join conversations, while polite entry allows clinicians to ask for permission before starting a video call. You can access the same seamless experience through a web browser from your hospital workstation or at home. Additionally, include interpreters for accessible two-way calling to ensure effective communication for all patients.

With AvaSure's Intelligent Virtual Care Platform, bedside nurses can be supported by a virtual nurse who provides real-time mentoring and educational guidance.

Use Cases

Description:

The Cricket Health solution is designed to engage CKD/ESKD patients. The main use case is slowing the progression of kidney disease by way of early detection, risk stratification and high-touch care management.

Pediatric use cases:

None provided

Users:

Patients living with kidney disease (or at risk for kidney disease) are the end-users of the Cricket Health solution.

Description:

Virtual visits, virtual nursing, virtual sitting 

Pediatric use cases:

Virtual visits, virtual nursing, virtual sitting for uses such as behavioral health, eating disorders, and low-to-moderate suicide risk. 

Users:

Used by over 1,100 hospitals in the United States, including the top 10 largest health systems. 

EHR Integrations

Integrations:

Acute care EMR, Ambulatory EMR, Ancillary EMR, Patient portal, Pop health platform

EMR Integration & Relevant Hardware:

Recommended, but not required

EMRs Supported:

Would prefer not to disclose

Hardware Compatibility:

Not applicable

Integrations:

Acute care EMR

EMR Integration & Relevant Hardware:

Recommended, but not required

EMRs Supported:

Epic, Cerner, Meditech, Allscripts, NextGen

Hardware Compatibility:

None provided

Client Types

None provided

Awards

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Differentiators

Differentiators vs EHR Functionality:

Cricket Health is specialized care for patients living with kidney disease. Today, we act as the eyes and ears on the ground for nephrologists and PCPs -- extending their reach and supporting patients in between appointments to drive the best outcomes. We provide patients with a highly specialized multidisciplinary care team (includes a peer mentor, someone who has lived with kidney disease, a renal pharmacist, a dedicated dietitian and a social worker), which is a layer that most health systems and ACOs cannot provide today given the nuances of this complex disease

Differentiators vs Competitors:

Please contact our Growth team for more details on what sets Cricket Health apart from competitors in the market: sales@crickethealth.com

Differentiators vs EHR Functionality:

None provided

Differentiators vs Competitors:

Safer patients, happier nursing teams, and a dedicated clinical support team by your side through it all. AvaSure is the only virtual care platform with proven ROI in over a thousand hospitals.

Keywords

Images

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Videos

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Personal Stories from Cricket Health Members. This is Sandy Mayuga’s Story.

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AvaSure_ Intelligent Virtual Care Platform.mp4

Downloads

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Machine Learning for Chronic Kidney Disease Detection & Risk Stratification.pdf
https://avasure.com/oregon-study-to-look-at-expansion-of-telesitter-programs/

Alternatives

Company Details

Founded in 2015

Founded in 2008

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