CCIQ is an in-house, patient centric Connected Care Management platform that transforms the patient experience by leveraging the existing relationship between providers and their chronic patient population to connect, collect, monitor, and proactively respond to patient provided insights into their well being between office or home visits.

Automated capturing of time spent in eligible non-face to face care management activities - including telephone connection and EHR events - ensures maximum monetization of staff work for inclusion in monthly billing report for submission.

Once implemented, our partnered healthcare organizations have documented improvements in clinical outcomes with fewer hospital re-admissions, operational workflow efficiencies, patient satisfaction, and sustainable revenue growth within 60 days of go live.

Imagine a technology platform that goes far beyond basic CCM to provide life-changing care for your at-risk patients struggling with chronic conditions.

Imagine your staff enjoying streamlined workflows, tools that transform interaction and communication with your patients, and a single dashboard to monitor patients' health status derived from objective and subjective questions via telephone or mobile app.

Imagine turning patient-provided responses into clinical insights, and clinical insights into action. Monitored patients who are trending out of clinical thresholds are proactively contacted by their provider's staff before a potential decompensation... and trip to the ER.

Imagine the automatic capturing of time spent in remote care management - on the phone and in the EHR - attributed to each patient's audit log and aggregated to an automated monthly billing report for submission.

Imagine generating practice-building revenue from monetizing your remote care management efforts each and every month.

Imagine no more. Practices of all sizes across the country are achieving better results and improved outcomes by leveraging ChronicCareIQ's award winning Care Management platform to operationalize and monetize their CCM/RPM programs. Whether your practice has never participated in CCM, needing to automate a manual process, or wanting to explore the benefits of managing your own CCM program in-house, contact us today to discuss how we can positively impact your practice's operations, clinical outcomes, patient satisfaction, and revenue generation.

ICmed builds efficiency among clinicians and helps them drive revenue in a value-based remote care model. Patients and caregivers communicate with clinicians and support staff, benefit from personalized educational content, preserve their portable medical records, and enjoy a preventive approach to their health needs.

A patient/family-centered coordinated care networking solution: 

• elevates communication among providers, patients and families

• streamlines clinical workflows & reimbursement opportunities

• improves health outcomes in value-based model

• decreases payer costs

• Technology that allows healthcare organizations the ability to proactively engage and query their chronic patient population between face to face visits via smartphone, text, email, or schedule phone call
• Automates the tracking of time spent in non-face to face care management activities, allocation to relevant CPT code, and aggregation of all timed activities for submission of eligible reimbursements to EHR platform for billing
• Provide care management teams situational awareness of their monitored patients' health status in order to take action on those trending outside clinical thresholds prior to decompensation.
• By managing by exception, CCIQ answers the question WHO needs care management attention, WHEN they need it, and WHY they need it.
• Ability to track and bill CCM, RPM, TCM, BHI included

• Not a 3rd party outsourced call center - HCOs are able to manage their CCM/RPM programs internally
• Patients surveyed feel more connected with their provider and the staff they are familiar with - not someone on the phone
• Revenue generation / ROI - As opposed to sharing a portion of each patient reimbursement, CCIQ's flat-rate, per provider monthly subscription allows HCOs to keep 100% of the reimbursement revenues regardless of the number of patients enrolled.

While traditional EHRs serve a high purpose concentrating on capturing important patient information and facilitating communication of collected data between clinical staff, back office and insurers, usually in a language that is not comprehended by the patient community, ICmed instead concentrates on augmenting that data with two-way communication protocols to engage patients and their family or informal caregivers with the multiple clinicians and staff supporting them. Data is collected and shared with the EHR and among those participants with info-sharing rights, and the platform facilitates chats, virtual visits, RPM data collection, personalized patient education, and other value-besed care regimens. 

While there are many single-point solutions focused on the delivery of clinical care, they tend to focus on one or few modalities (behavioral health, pediatrics, hypertension, etc.) or links in the care chain (onboarding, perioperative care, home care, etc.). ICmed is a flexible platform that not only can be utilized across the spectrum of both modalities and chain links, but also provides cumulative portability of the patient record to the patient and thier family or informal caregivers. This is a key necessity in the adoption of value-based care models that will require efficiency to help providers capture revenue and control costs.