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Solutions
Description
Compatibility Level
Clients
Product Capabilities
Use cases
EHR integrations
Client types
Differentiators
Keywords
Media
Company details
Jump to:
Categories
Solutions
Description
Compatibility Level
Clients
Product Capabilities
Use cases
EHR integrations
Client types
Differentiators
Keywords
Media
Company details
Mobile Payments
Mobile Payments

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Categories

Solutions

Description

Product Description:
Keep patients informed about their estimated cost of care early in the process. Send updates on insurance claims related to the visit. Included with patient payment reminders.
About PatientBond, Inc.:

PatientBond’s cloud-based, digital health platform automates patient engagement and care coordination with two-way communications, response tracking and real-time adjustment & optimization. PatientBond offers solutions to tackle many business and clinical challenges, including Healthcare Consumer Awareness/Marketing, Pre Visit, Point of Care, Patient Loyalty and Patient Collections for Health Systems, Physician Practices, Urgent Care Centers and Payers. PatientBond personalizes communications based on patients’ motivations and channel preferences using a proprietary psychographic segmentation model developed by healthcare consumer experts from P&G, the worldwide leader in consumer products and advertising. PatientBond enables you to activate desired patient behaviors to increase revenue and volume while ensuring cost avoidance and savings.

Product Description:

Accelerate patient collections while reducing A/R days by implementing a digital first approach to payments. With Dash, organizations can improve revenue by:

  • Allowing patients the flexibility to pay balances at their convenience and through payment plans, without log in requirements. 
  • Monitoring payments in real time with bi-directional dashboards.
  • Reducing printed statement costs by utilizing digital automated alerts.
About Relatient:

Relatient partners with leading health systems and medical practices - comprising more than 45,000 providers across the US - to optimize every step of a patient journey, from alerting patients to needed care, helping them find the right provider, scheduling appointments across multiple channels, and engaging with patients throughout their care journey via text, email, and chat. Our solutions reduce delays in care, improve communication, and enhance both the provider and consumer experience. We’ve been recognized as a Forbes Top Startup, Deloitte Fast 500, and Inc 5000, among other honors, for our rapid growth, innovative technology solutions, and energetic workplace culture. 

Compatibility level

Select which hospital or health system you work at and see a personalized compatibility level.

Clients

Select which hospital or health system you work at and see the client list

Product Capabilities

Dash enables healthcare organizations to collect balances and copays anytime, whether it be at time of service or offered digitally through a notification post-care, making it easy for the patients to stay up to date. This integrated solution accesses your practice management data and automatically notifies patients when their bills are ready via the method of their preference (emails, text, etc.). Patients can easily pay their bill online from their mobile device, without having to log into a portal, or utilize the 24/7 interactive voice response (IVR) phone system.

Dash allows patients to easily enroll in a personalized payment plan, customizable by the organization, ensuring timely, automatic payments and saving staff time. It enables patients to securely store their HSA/FSA, debit card, credit card, as well as Apple Pay or Google Pay in an encrypted, tokenized format for future payments to your organization.

Use Cases

Description:
  • Keep patients informed about their estimated cost of care early in the process.
  • Send updates on insurance claims related to the visit.


Pediatric use cases:

Messaging can be sent to parent/guardian

Users:
  • Patients
  • Staff (time/effort savings through automation)
Description:

Consumers today expect a modern online payment experience, and the data shows that the easier it is to pay, the faster you can collect. Payments are a key driver of the patient experience and reducing the burden for both the patient and your staff will yield positive results and improve financial performance.

Pediatric use cases:

None provided

Users:

Patients, administrators, billing teams.

EHR Integrations

Integrations:

Acute care EMR, Ambulatory EMR, Ancillary EMR, ERP system, Patient portal, Access +/or revenue cycle, Website / public online sources, Other

EMR Integration & Relevant Hardware:

Recommended, but not required

EMRs Supported:

Epic, NextGen, athena, GE, Other, Athenahealth, Cerner, Meditech, Allscripts, eClinicalWorks, McKesson, Allscripts/Eclipsys, Azalea Health/Prognosis, CPSI, MEDHOST, Self-developed

Hardware Compatibility:

Desktop, Mobile / Tablet (web optimized), Mobile / Tablet (native app)

Integrations:

None provided

EMR Integration & Relevant Hardware:

None provided

EMRs Supported:

None provided

Hardware Compatibility:

None provided

Client Types

Differentiators

Differentiators vs EHR Functionality:

Automates patient follow-up regarding billing and expected charges; saves staff time

Differentiators vs Competitors:

Early Out Messaging is included for free with Patient Payment Reminder or can be purchased separately. Can be bundled with other Financial, Marketing or Health products

Differentiators vs EHR Functionality:
  • On average, organizations utilizing Dash see patients make a payment within 30 days of receiving the first balance notification.
  • Over 15% of payments were made by patients online after normal business hours (7PM ET to 8AM ET)
  • On average, organizations who enable Patient Initiated Payment Plans (PIPPs) in Dash Pay see a 45% reduction month over month in outstanding balances.

Differentiators vs Competitors:

Our patient scheduling and engagement technology facilitates appointments for over 50 million unique patients per year on behalf of over 43,000 providers across the U.S In 2022, Dash processed a patient payment every 24 seconds.

Keywords

Images

No images provided

No images provided

Videos

No videos provided

1 of 1

Dash Pay Product Promo Video.mp4

Downloads

PatientBond Platform for Finance | Motivate Patient Payments
media thumbnail
Dash Pay One Pager - Final.pdf

Alternatives

Company Details

Founded in 2011

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