PatientBond’s cloud-based, digital health platform automates patient engagement and care coordination with two-way communications, response tracking and real-time adjustment & optimization. PatientBond offers solutions to tackle many business and clinical challenges, including Healthcare Consumer Awareness/Marketing, Pre Visit, Point of Care, Patient Loyalty and Patient Collections for Health Systems, Physician Practices, Urgent Care Centers and Payers. PatientBond personalizes communications based on patients’ motivations and channel preferences using a proprietary psychographic segmentation model developed by healthcare consumer experts from P&G, the worldwide leader in consumer products and advertising. PatientBond enables you to activate desired patient behaviors to increase revenue and volume while ensuring cost avoidance and savings.

Accelerate patient collections while reducing A/R days by implementing a digital first approach to payments. With Dash, organizations can improve revenue by:

• Allowing patients the flexibility to pay balances at their convenience and through payment plans, without log in requirements. 
• Monitoring payments in real time with bi-directional dashboards.
• Reducing printed statement costs by utilizing digital automated alerts.

Relatient partners with leading health systems and medical practices - comprising more than 45,000 providers across the US - to optimize every step of a patient journey, from alerting patients to needed care, helping them find the right provider, scheduling appointments across multiple channels, and engaging with patients throughout their care journey via text, email, and chat. Our solutions reduce delays in care, improve communication, and enhance both the provider and consumer experience. We’ve been recognized as a Forbes Top Startup, Deloitte Fast 500, and Inc 5000, among other honors, for our rapid growth, innovative technology solutions, and energetic workplace culture. 

PatientBond Explanation of Benefits automates the process of messaging patients on EOB

PatientBond Explanation of Benefits messaging can be bundled with PatientBond's extensive list of products across Financial, Marketing and Health

• On average, organizations utilizing Dash see patients make a payment within 30 days of receiving the first balance notification.
• Over 15% of payments were made by patients online after normal business hours (7PM ET to 8AM ET)
• On average, organizations who enable Patient Initiated Payment Plans (PIPPs) in Dash Pay see a 45% reduction month over month in outstanding balances.

Our patient scheduling and engagement technology facilitates appointments for over 50 million unique patients per year on behalf of over 43,000 providers across the U.S In 2022, Dash processed a patient payment every 24 seconds.