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Description
Compatibility Level
Clients
Product Capabilities
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EHR integrations
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Company details
Jump to:
Categories
Solutions
Description
Compatibility Level
Clients
Product Capabilities
Use cases
EHR integrations
Client types
Awards
Differentiators
Keywords
Media
Company details
VitalCare Family
VitalCare Family

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Categories

Solutions

Description

Product Description:

Families Can Stay Connected To Their Loved Ones Anywhere, Anytime.

About VitalTech:

VitalTech provides a comprehensive enterprise solution that empowers patients to better care for their health, while enabling care teams to monitor, manage and care for patients remotely. Our proprietary platform enables health systems, managed care organizations, home health agencies, physicians, and senior living facilities to automate workflows while improving health outcomes, increasing patient safety, and lowering the cost of care. Our suite of easy-to-use solutions increases patient engagement and compliance.

With our customizable patient application, VitalCare, providers can monitor their patients from the comfort of their own home. You can utilize a VitalTech provided tablet or allow patients to bring their own device and download the app. Care teams can choose which devices each individual patient requires to manager their condition(s). With our engagement module, patients have a suite of patient education materials to help them understand their condition(s) and program, and can communicate with providers through secured messaging, audio, and/or video calls, all within VitalCare. The nutrition and medication modules, reminders/announcements, as well as questionnaires/surveys, empower patients to adhere to their care plans. 

VitalCare Admin, our fully HIPAA-compliant, customizable provider portal allows care teams to monitor patients quickly and easily. Within our portal, care teams have access to VitalTech Insights, which provides the ability to create countless customizable reports and analyses from all data collected. In addition to Insights, providers have access to VitalTech Care+, our workflow automation tool that creates proven efficiencies in the delivery of virtual patient care, enhances patient safety, increases accessibility, reduces costs, and optimizes reimbursements. 

VitalCare Family, provides additional support for patient engagement, socialization, and compliance, leading to a reduction in isolation and improved outcomes.

Product Description:
AristaMD’s eConsult Platform empowers primary care providers with clinical work-up checklists and the ability to conduct eConsults with specialists to collaborate on care plans in a matter of hours.
About AristaMD:

AristaMD offers its clients unique tools for facilitating electronic consultations, often called eConsults and in-network specialist referrals that offer great value and rapid ROI, typically within 30 days of the rollout. eConsults enable higher-level care at a lower cost than the traditional delivery model. 

Health systems access AristaMD's platform to improve workforce efficiency while reducing costs. This interoperable platform can be used alone or integrated with any EHR without disrupting a hospital's clinical workflow. AristaMD offers a team of Registered Nurse Navigators (RNNs) to support the implementation and ongoing routing of eConsults. Using a secure, HIPAA-compliant platform, RNNs identify referral and follow-up requests that are appropriate for eConsult, route these requests to the appropriate specialist and return the recommendations to the patient's primary care provider for treatment.  

eConsult services are typically used by health systems to lower readmission rates and manage emergency department and discharge follow-up.

Compatibility level

Select which hospital or health system you work at and see a personalized compatibility level.

Clients

Select which hospital or health system you work at and see the client list

Product Capabilities

Family members and caregivers may utilize audio or video calling features to connect with the patient. Additionally, VitalTech Family contacts can be added to audio or video consultations between the patient and the provider.

VitalTech Insights, our business intelligence (BI) and advanced analytics tool enables our clients to analyze, visualize and better utilize patient data. It allows clients to quickly see outcome data and gain business insights to share with team members, enabling better care with greater efficiency. Care teams can connect to VitalTech Insights via VitalCare’s fully HIPAA-compliant clinical provider portal. Insights ingest EHR data, SHP data, claims data, and VitalTech data collected from multiple devices, patient surveys and questionnaires, and third-party sources. Using Amazon Web Services (AWS), the world’s most comprehensive and broadly adopted cloud platform, to analyze and customize the data, VitalTech Insights has demonstrated improved outcomes and improved costs of care. The analyses provided by VitalTech Insights deliver care teams with a visualized overview of patients’ health in a simple, easy-to-use platform, and data can be exported to easily digestible reports that can be shared with various members of the care team. Clients can customize reports as needed to help track their outcomes and other key performance measures. There are many out of the box reports available to clients, and additional custom reports can be easily created. Our team is here to assist with ongoing support to create custom reports and analyses.

Contacts using VitalTech Family will have full access to the patient's biometric and other health data in real-time. VitalTech is hardware agnostic, supporting a wide range of devices and vendors with full integration to Apple Health and Google Fit. VitalTech has partnered with cutting-edge wearables and sensors to ensure patients' home safety and well-being. By continuously monitoring vital signs and other health parameters, these devices enable providers to identify potential issues early on, allowing for timely interventions and reducing the risk of complications.

VitalTech Insights, our business intelligence (BI) and advanced analytics tool enables our clients to analyze, visualize and better utilize patient data. It allows clients to quickly see outcome data and gain business insights to share with team members, enabling better care with greater efficiency. Care teams can connect to VitalTech Insights via VitalCare’s fully HIPAA-compliant clinical provider portal. Insights ingest EHR data, SHP data, claims data, and VitalTech data collected from multiple devices, patient surveys and questionnaires, and third-party sources. Using Amazon Web Services (AWS), the world’s most comprehensive and broadly adopted cloud platform, to analyze and customize the data, VitalTech Insights has demonstrated improved outcomes and improved costs of care. The analyses provided by VitalTech Insights deliver care teams with a visualized overview of patients’ health in a simple, easy-to-use platform, and data can be exported to easily digestible reports that can be shared with various members of the care team. Clients can customize reports as needed to help track their outcomes and other key performance measures. There are many out of the box reports available to clients, and additional custom reports can be easily created. Our team is here to assist with ongoing support to create custom reports and analyses.

The VitalCare patient application was designed with ease of use as one of the primary goals. It is simple and straightforward, and able to be used by people with little or no technical knowledge. One of the key focus areas for VitalTech has been developing simple, intuitive UI and communications. The UI is designed to be very senior friendly for low vision and dexterity . VitalTech follows the recommendation of the Joint Commission that all patient education materials (PEMs) should be written at or below a 5th grade reading level in order to address the health literacy needs of all patients. We are mindful that many of our patients utilizing the VitalCare application are elderly, with the average age of our users being 78. With that knowledge, we work hard to ensure that our application is easy to use no matter a patient’s age and/or technical literacy. VitalTech and AT&T initiated a strategic partnership to deliver best-in-class virtual care over FirstNet, ensuring patients and clinicians always have access to real-time data and communications to solve some of the more significant health equity issues the US healthcare system faces. From AT&T, we provide patient access to the FirstNet network mentioned prior. As a FirstNet subscriber, patients would get prioritized access on all AT&T LTE bands in addition to Band 14, while also receiving enhanced coverage in rural areas.

VitalTech Family users will be able to review patients inputs or lack of inputs to see if the patient is adhering to their care plan. Users may also send gentle reminders to promote positive behavior change for patients.

We have a dedicated customer success team that will continue to work with you and is always available to rectify any issues that may come up, for both you and any of the patients on the system. VitalTech offers a 24/7 customer and technical support service for both providers and patients.

VitalTech Family users will be able to send gentle reminders to promote positive behavior change for patients.

N/A

N/A

EHR integration and/or PDF import/export of patient documentation including signed, timestamped recommendations from specialists. The provider has the ability to review, confirm of revise diagnosis and treatment. The eConsult specialist provides escalation and interim care plans when appropriate within the eConsult. Photo and video applications are available for usage with eConsults.

Chat, online and phone help services for providers and health system staff. AristaMD does not offer a direct-to-patient application.

AristaMD offers the health system the ability to route eConsults to their own providers or access the AristaMD specialist panel for eConsult services. A hybrid solution is also available to reduce resource utilization or handle high-volume times. AristaMD's registered nurses are available to curate and route eConsults based on behalf of the health system to reduce staff utilization and eliminate disruption of the existing clinical workflow.

Analytics are provided for the system, each location and each provider. Reports include specialty care usage by location, provider, etc.; cost savings, replaced visits; influenced care plan, new diagnosis, and more.

Provider launch from EHR or integration available. Access is also available using AristaMD's team of registered nurses.

Use Cases

Description:

VitalCare is a flexible and customizable solution that can be utilized across numerous patient populations and settings. We are proud to serve so many individuals across such varying use cases.

  • Chronic Condition(s) Management: patients/users with CHF, COPD, hypertension, diabetes, asthma, cancer, behavioral health, kidney disease, obesity, and other conditions
  • Rising Risk: patient populations with a suspected infection or high susceptibility to chronic illness
  • Complex Condition(s) Management: patients/users with comorbidities that require complex interventions
  • Post-Acute: patients with clinical needs after surgical procedures (e.g. joint replacement) or other hospitalizations
  • Episodic Care: Prenatal and postpartum care for pregnant people and new parents
  • Pediatrics: Infants through older adolescents with issues ranging from post-NICU monitoring to asthma control
  • Private Pay Patients
  • Isolated patients: patients who live alone 
Pediatric use cases:

None provided

Users:

VitalCare Family is best utilized for family members, loved ones, and/or caregivers of patients to add an additional sense of security for the users. For pediatric patients, VitalTech Family users are able to remotely check in on them by monitoring their vitals, nutrition and medication adherence, as well as video chat with the patient and/or the patient and their provider. 

VitalCare Family adds an additional layer of comfort and support for the users, as well as provides the patient with a sense of support. Users of VitalTech Family are encouraged to provide gentle reminders to a patient if they become begin to stray off their care plan. 

Description:

Asynchronous, physician-to-physician communication about a patient’s current condition leverages the expertise of a physician specialist.

Pediatric use cases:

eConsults can be used for primary care providers to obtain guidance from pediatric specialists.

Users:

PCPs (Advanced practitioners), referral coordinators, and nursing staff obtain timely recommendations on treatment pathways.

EHR Integrations

Integrations:

Not applicable

EMR Integration & Relevant Hardware:

Not applicable

EMRs Supported:

Not applicable

Hardware Compatibility:

Mobile / Tablet (native app)

Integrations:

Acute care EMR, Ambulatory EMR, Ancillary EMR, Other

EMR Integration & Relevant Hardware:

Use case dependent

EMRs Supported:

Epic, Cerner, Athenahealth, Other

Hardware Compatibility:

Desktop, Mobile / Tablet (web optimized)

Client Types

Awards

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Differentiators

Differentiators vs EHR Functionality:

While EHRs are often viewed as competitors, it is clear that their current functionality is not comparable. EHRs do not provide clients with actionable insights that lead to informed decision making.

VitalCare Admin not only stores all the data but also provides valuable insights through VitalTech Insights and automates provider workflows with VitalTech Care+.

EHRs are introducing new features in an attempt to keep up with the innovative virtual care solutions, but unfortunately they continue to fall short in their functionality. 

VitalCare's provider portal (VitalCare Admin) proactively supports clinicians to deliver the highest quality of care to patients in in the comfort of their own home simply and effectively. 

Differentiators vs Competitors:

VitalTech's comprehensive virtual care platform and advanced analytics will provide you with a significant competitive advantage in the region by offering comprehensive and innovative remote patient monitoring and engagement solutions. By seamlessly managing various levels of patient acuity and disease states, VitalTech enables you to deliver superior care, optimize patient outcomes, and minimize hospital readmissions. VitalCare's flexible automated provider workflow builder allows you to treat today's patients but adapt to new and innovative care pathways as access to rich contextualized analytics drives better care.  

VitalCare allows providers to manage all patient types from a full turnkey solution delivered to a Hospital at Home patient to a downloaded app allowing you to mass scale for pop health and continuing health. 

VitalTech has an intuitive clinical provider portal, which, combined with our unique engagement tools and SDOH functionality, fosters a more meaningful and personalized patient experience. This enhanced engagement elevates patients' quality of life and bolsters their confidence in the care they receive from you. Patients' sense of empowerment and support from this platform ultimately translates to higher satisfaction rates and improved patient retention. 

VitalTech is hardware agnostic, supporting a wide range of devices and vendors with full integration to Apple Health and Google Fit. VitalTech has partnered with cutting-edge wearables and sensors to ensure patients' home safety and well-being. By continuously monitoring vital signs and other health parameters, these devices enable healthcare professionals to identify potential issues early on, allowing for timely interventions and reducing the risk of complications.  

VitalTech's comprehensive virtual care and engagement solutions position providers at the forefront of patient-centered care, setting it apart from its competitors. By offering enhanced patient experiences, superior health outcomes, and innovative technologies, providers can expect increased patient loyalty and a stronger market presence.

At VitalTech, we provide the ability to monitor all patient populations and disease states, the ability to pivot easily, and customization is available for functionality, reporting, alerting, etc. VitalCare proactively assists providers to deliver the highest quality of care to patients in in the comfort of their own home.

VitalTech's comprehensive virtual care platform combines advanced AI-based analytics, extensive RESTful APIs, clinical support, customizable workflows, and strategic partnerships with FirstNet and AT&T to set us apart. Our platform is at the forefront of patient-centered care and health equity. We are committed to driving continuous improvements in patient care, outcomes, and overall efficiency to ensure that Baptist can deliver all patients the highest quality of care.

VitalTech's comprehensive virtual care platform, enhanced by advanced AI-based analytics, clinical support, customizable workflows, and seamless integration with existing healthcare infrastructures, sets us apart from our competitors. Our dedication to providing more personalized and effective care enables healthcare organizations to improve the patient experience and overall well-being, ultimately leading to innovative and equitable healthcare solutions.

Some key VitalTech differentiators are listed below:

  • VitalCare is a comprehensive, full-stack enterprise solution.
  • VitalCare powered by FirstNet®
  • VitalCare has an SDK and extensive RESTful APIs
  • VitalTech Insights, our business intelligence (BI) and advanced analytics tool, enables clients to analyze, visualize and better utilize all collected data.
  • VitalTech Care+, our workflow automation tool, allows clients to set customized workflows for each patient group, facilitating better care with greater efficiency.
  • VitalCare Family drives patient engagement, compliance, and socialization, while also reducing isolation.
  • HIA partnership to manage chronic conditions and reinforce care plans with conversation AI delivered via virtual avatars.
  • Diasyst partnership to provide decision support for diabetes. 
  • Patient engagement module
  • Customizable and templated questionnaires and surveys
  • Asynchronous messaging through partnership with Bright.Md.
  • VitalTech offers a fully automated logistics portal for forward and reverse logistics.
  • Our current provider portal with actionable insights
  • Upcoming enhanced provider portal (scheduled to be released in 2023)
  • VitalCare architecture is flexible and scalable to support 3rd party integrations, including over 50 EHRs and custom integrations. We have several API endpoints and webhooks available for integration. 
  • Reminders and task list
  • Personalization
  • Device agnostic
  • Medication module
  • Nutrition module with voice, barcode scanning or manual entry options
  • Competitive pricing and flexibility
  • Our 24/7 support is easily reachable and responsive to solve any issues that may arise for clients and patients.
  • American Hospital Association (AHA) is a strategic investor in VitalTech, its only affiliation with a remote patient monitoring company. 
  • Strategic partnerships that increase possibilities for our clients. Such partnerships include AT&T Business, Rogers Wireless, Medline, Cecilia Health, Xealth, Diasyst, Bright.Md and HIA.
  • VitalTech views all clients as partners. We want you to be successful and to view our team as an extension of your own. From implementation to onboarding or support to marketing, we are here to help. We pride ourselves in our responsiveness and availability and our clients continuously tell us that we are far and above other vendors they have dealt with.
Differentiators vs EHR Functionality:
  • Training and launch are typically achieved in less than 30 days
  • ROI achieve within 30 days of launch
  • Minimal IT support for the launch and usage of the platform
  • Reduces referral routing and follow-up burden for hospital 
  • eConsult management is available using AristaMD's Registered Nurse Navigators via a secure, HIPAA-compliant platform.
  • System agnostic/interoperable
  • EHR Integration is available but not required
  • Use your specialists or the AristaMD panel to respond to eConsults
Differentiators vs Competitors:
  • High-quality eConsults that replace 70% of the need for face-to-face specialist visits 
  • Quality monitoring based on KPIs defined by clients - new diagnosis, influenced care plan, replaced visits, cost savings, etc.
  • Asynchronous consultation using the patient's case history (compared to curbside consultation with no PHI) results in better diagnosis and treatment recommendations
  • Partnered with national health insurance providers (BCBS, Cigna, UHC, etc.).
  • Licensed specialists are available to support Medicaid and Medicare use cases. 
  • 10+ years in operation 

Keywords

Images

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Videos

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VitalTech RPM Story SC House Calls.mp4

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Downloads

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Patient Facing RPM Flyer.pdf
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Company Details

Founded in 2018

Founded in 2013

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