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Solutions
Description
Compatibility Level
Clients
Use cases
EHR integrations
Client types
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Company details
Jump to:
Categories
Solutions
Description
Compatibility Level
Clients
Use cases
EHR integrations
Client types
Differentiators
Keywords
Media
Company details
Inquicker
Inquicker

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Categories

Solutions

Description

Product Description:
Luma responds to cancellations with upcoming slots that match the original — all the patient has to do is choose one.
About Luma Health:

Luma was founded on the idea that healthcare should work better for all patients. Instead of a disconnected experience, where patients are forced to be their own healthcare advocates and provider teams struggle to reach their patients, every point along the care journey should be simple, seamless, and effective. 

Luma’s Patient Success Platform™ empowers patients and providers to be successful by connecting and orchestrating all the steps in the patient journey, along with all the operational workflows and processes in the healthcare ecosystem.

Headquartered in San Francisco, Luma serves more than 650 health systems, integrated delivery networks, federally qualified health centers, specialty networks, and clinics across the United States, and today orchestrates the care journeys of more than 35 million patients.

Product Description:

None provided

About InQuicker:
InQuicker’s online self-scheduling and discharge-scheduling solutions are designed to enhance healthcare provider strategies around: - Patient acquisition and retention - Patient experience and satisfaction - Care coordination - Efficiency and load balancing InQuicker pioneered the online scheduling space and has a track record of success with leading health systems such as Dignity Health, Tenet, Ascension and SSM. With InQuicker, providers get: • An enterprise-wide solution: InQuicker works with ED, urgent care, physician groups and dozens of ancillary services. • A cloud-based solution: InQuicker is easy to implement and easy to use. Most installs take only 48 hours. • Patient and internal scheduling functionality: InQuicker facilitates both patient self-scheduling and internal scheduling at discharge. Patients who leave your system with a follow-up appointment are 50% more likely to comply with follow-up care. • Support in managing patient flow and sentiment: InQuicker’s scheduling solution integrates directly into your EHR and/or practice-management software, minimizing paper workarounds by clinical staff and providing 360-degree support. • A search engine-optimized platform: InQuicker’s landing pages are built for optimal search engine rankings. Approximately 20-30% of InQuicker patients come from SEO. • “Powered By” branding: InQuicker’s “Powered By” approach supports increased recognition for your brand. InQuicker uses your logo and colors to create a seamless patient experience. • Turnkey marketing support: InQuicker’s in-house marketing team has extensive experience driving patient acquisition via paid search campaigns, as well as traditional marketing tactics, including press releases, newsletter briefs and social media. • Detailed reporting: InQuicker’s comprehensive reporting provides insights into patient volume, new patient mix, patient satisfaction and important demographic information.

Compatibility level

Select which hospital or health system you work at and see a personalized compatibility level.

Clients

Select which hospital or health system you work at and see the client list

Use Cases

Description:

A few days ahead of an appointment, a patient receives a text reminder from Luma's Patient Success Platform and realizes they are not longer able to attend that appointment. Upon cancellation, they are immediately presented with re-booking options and their old appointment slot is freed up to other patients on the provider's waitlist.

Pediatric use cases:

None provided

Users:

Providers, Patients, Staff

Description:

None provided

Pediatric use cases:

None provided

Users:

None provided

EHR Integrations

Integrations:

Acute care EMR, Ambulatory EMR, Ancillary EMR, Patient portal, Pop health platform, Behavioral health, Access +/or revenue cycle, Other

EMR Integration & Relevant Hardware:

Required

EMRs Supported:

Epic, Cerner, Meditech, Allscripts, NextGen, athena, GE, eClinicalWorks, Allscripts/Eclipsys, Athenahealth, Other

Hardware Compatibility:

Mobile / Tablet (web optimized), Desktop

Integrations:

None provided

EMR Integration & Relevant Hardware:

None provided

EMRs Supported:

None provided

Hardware Compatibility:

None provided

Client Types

Differentiators

Differentiators vs EHR Functionality:

None provided

Differentiators vs Competitors:

Luma's deep integration, breadth of market-leading platform solutions, and connection across a healthcare organization's tech stack makes next steps delivered to patients and staff more informed and actionable, differentiating our platform from patient engagement and experience vendors.

Luma customers report reducing phone calls and wait times by half, yet seeing record numbers of patients. Since 2020, HIPAA-compliant messaging between patients and providers on the Luma platform has increased by 50%. And most importantly, this increased ability to collaborate on next steps powers better clinical care. At FQHC Alexander Valley Healthcare, Luma reached 15% more Spanish-speaking patients and brought 38% more attributed patients in for care. Organizations using Luma report up to an 80% referral conversion rate, with patients receiving critical specialty care within days rather than weeks.

Differentiators vs EHR Functionality:

None provided

Differentiators vs Competitors:

None provided

Keywords

Images

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No images provided

Videos

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Downloads

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Alternatives

Company Details

Founded in 2015

Founded in 2006

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