Relay is the innovator of SaaS business feeds that drive unmatched customer, member, and employee engagement with over 10 years of experience helping companies with more meaningful engagement. Through our dedicated, 1:1 engagement channel, the Relay Feed, we deepen relationships with customers while improving business outcomes. Our goal is to maximize customer lifetime value by catalyzing mutually beneficial engagements between our clients and their customers. Recognized by top industry analysts, Relay has served more than 100 industry-leading clients and 70 million end users across numerous verticals, including health insurance and financial services.

SeamlessMD provides the leading Digital Care Journey platform for health systems to engage, monitor and stay connected with patients across healthcare journeys (e.g. surgery, oncology, chronic care, women's health, behavioural health). Patients access digital care plans on their own smartphone, tablet or computer and are guided via reminders, education and progress tracking. Providers can receive alerts, monitor patients and access analytics to deliver better care. 35+ clinical studies & evaluations have shown SeamlessMD to help providers reduce length of stay, readmissions, ED visits, phone calls, and costs.SeamlessMD was the first patient engagement platform with direct, turn-key integrations with both Epic (Connection Hub), Oracle Cerner (CODE) and MEDITECH. 

In 2023, SeamlessMD was ranked the #1 solution to improve outcomes and selected as one of the top three solutions to reduce the cost of care, improve the patient experience, and improve the clinician experience in the KLAS Emerging Solutions Top 20 report.

SeamlessMD provides the leading Digital Care Journey platform for health systems to engage, monitor and stay connected with patients across healthcare journeys (e.g. surgery, oncology, chronic care, women's health, mental health and addictions). Patients access digital care plans on their own smartphone, tablet or computer and are guided via reminders, evidence-based education, daily health checks, to dos, and progress tracking. Providers can receive alerts, monitor patients and access analytics to deliver better care. 35+ clinical studies & evaluations have shown SeamlessMD to help providers reduce length of stay, readmissions, ED visits, phone calls, and costs.SeamlessMD was the first digital patient engagement platform with direct, turn-key integrations with Epic (Connection Hub), Oracle Cerner (CODE) and MEDITECH. 

In 2023, SeamlessMD was ranked the #1 solution to improve outcomes and selected as one of the top three solutions to reduce the cost of care, improve the patient experience, and improve the clinician experience in the KLAS Emerging Solutions Top 20 report.

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Feed technology helps companies have healthier and happier members.

Companies using Relay Feeds saw a reduction of 14% in non-emergency ER visits.

For Health Payers, membership renewals have more to do with member satisfaction than people think.
Using Relay Feeds, one client saw a 22% increase in member renewals.

Specialty Pharmas and Biopharmas use Relay Feeds for refill communications.
One Pharma saw a 92% action rate in medication refills when engaging patients through the Relay Feed.

Much higher probability of success due to:

• High proven patient adoption (e.g. 94.7% in UAB 1,699 patient study)
• Accelerated implementation (8 to 12 weeks) due to customizable, out-of-the-box digital care plans and Professional Services team for Implementation
• Strong EHR & patient portal integration (Epic Connection Hub, Cerner CODE, MEDITECH, traditional integrations as well - e.g. HL7)
• Proven results across multiple specialties: 35+ clinical studies or evaluations showing reductions in LOS, readmissions, costs
• Implementation & Customer Success services provide best practices for high patient adoption, engagement & outcomes

Proven EHR integrations, industry-leading results/outcomes, & industry-leading patient adoption/engagement:

• High proven patient adoption (e.g. 94.7% in UAB 1,699 patient study)
• Was the 1st patient engagement / remote monitoring platform in industry with Epic App Orchard/Connection Hub, Cerner CODE and MEDITECH turn-key integrations
• Most clinical evidence in the market: 35+ clinical studies or evaluations showing reductions in LOS, readmissions, costs
• Out-of-the-box pre-built care plans and proven results across multiple specialties and use cases - surgery, oncology, maternity care, mental health, etc.
• Implementation led by individuals with clinical experience (e.g. pharmacists, allied health, etc.), which enables far more success working with frontline health system providers
• World class Implementation & Customer Success services provide best practices for high patient adoption, engagement & outcomes