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Solutions
Description
Compatibility Level
Clients
Use cases
EHR integrations
Client types
Differentiators
Keywords
Media
Company details
Jump to:
Categories
Solutions
Description
Compatibility Level
Clients
Use cases
EHR integrations
Client types
Differentiators
Keywords
Media
Company details
Relay for Healthcare
Relay for Healthcare

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Web Portal
Web Portal

0 review

Categories

Solutions

Description

Product Description:
Mobile engagement and secure messaging solutions that improve member retention and onboarding while reducing patient costs.
About Relay Network:

Relay is the innovator of SaaS business feeds that drive unmatched customer, member, and employee engagement with over 10 years of experience helping companies with more meaningful engagement. Through our dedicated, 1:1 engagement channel, the Relay Feed, we deepen relationships with customers while improving business outcomes. Our goal is to maximize customer lifetime value by catalyzing mutually beneficial engagements between our clients and their customers. Recognized by top industry analysts, Relay has served more than 100 industry-leading clients and 70 million end users across numerous verticals, including health insurance and financial services.

Product Description:
The Education Portal allows care providers to deliver pre-admission and post-discharge education and communication to web-enabled devices. Automate messaging and content with EMR portal integration or assign via standalone portal.
About SONIFI Health:

SONIFI Health provides an interactive platform proven to enhance patient experience, promote healthy outcomes and increase staff productivity. We deliver quality content and services across multiple technology platforms-including mobile devices, in-room and public space televisions as well as to web-enabled devices in the home. We seamlessly integrate patient education, EMR, ADT, dietary ordering, environmental controls, distraction content and more into an interactive patient engagement system. The technology is designed to leverage other facility technology bringing more value and usage to existing systems such as a patient portal.

It's our goal to help care providers create compelling patient and family interactions that result in active participation and positive behavior change. By incorporating engagement with multiple hospital systems, patients have autonomy. They can view educational content anytime, at their pace, provide feedback and requests in real time, order meals, access schedules, adjust temperature controls, and interact with their care team. Care providers can efficiently identify patient needs and risks staying more connected with their patients whether they are in-facility or at home. We offer patient touchpoints across the continuum of care. This broad reach has shown positive influence on HCAHPS, patient satisfaction and staff efficiency while reducing costs and increasing revenue.

Our solutions work from a single platform for seamless delivery in both IP and coax environments. We support our products with proactive monitoring, a 24 x 7 US-based call center staffed with technicians, and a nationwide team of more than 200 full-time field technicians.

Compatibility level

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Clients

Select which hospital or health system you work at and see the client list

Use Cases

Description:
  • Improve patient and member sentiment
  • Increase revenue
  • Lower cost of care
Pediatric use cases:

None provided

Users:

Patients, Healthcare organization employees

Description:

None provided

Pediatric use cases:

None provided

Users:

None provided

EHR Integrations

Integrations:

None provided

EMR Integration & Relevant Hardware:

None provided

EMRs Supported:

Not applicable

Hardware Compatibility:

None provided

Integrations:

None provided

EMR Integration & Relevant Hardware:

None provided

EMRs Supported:

None provided

Hardware Compatibility:

None provided

Client Types

None provided

Differentiators

Differentiators vs EHR Functionality:

N/A

Differentiators vs Competitors:

Feed technology helps companies have healthier and happier members.

Companies using Relay Feeds saw a reduction of 14% in non-emergency ER visits.

For Health Payers, membership renewals have more to do with member satisfaction than people think.
Using Relay Feeds, one client saw a 22% increase in member renewals.

Specialty Pharmas and Biopharmas use Relay Feeds for refill communications.
One Pharma saw a 92% action rate in medication refills when engaging patients through the Relay Feed.

Differentiators vs EHR Functionality:

None provided

Differentiators vs Competitors:

None provided

Keywords

Images

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Videos

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No videos provided

Downloads

No content provided

No content provided

Alternatives

Company Details

Founded in 2003

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