In emergency situations such as stroke, heart attack, trauma, or serious injury, every second counts. Since the launch of Avel eCare Emergency in 2009, board-certified ER physicians have delivered immediate, supportive care to emergency departments at over 200 hospitals across the country. These facilities partner with Avel eCare Emergency for a fast response and quick specialty intervention to help their patients achieve better outcomes and avoid unnecessary transfers, reduce costs and support staff.

Wholistics Chatbot is a text-based patient engagement and referral optimization solution focused on evidence-based guidance and support for higher engagement and better disease management and prevention outcomes. Our solution is focused on 4 pillars:

ENGAGE: Texting optimizes access – even in underserved populations, smart phones are more prevalent than laptops and other devices

EDUCATE: Sharing evidence-based content for managing chronic conditions across all dimensions of health (nutrition, mental health, physical movement, exercise) with links to recipes, tips, third party content, and direct dialing to clinical care/call center.

MOTIVATE: Self-reported baselines, progress, challenges and milestones can be gathered by friendly, easy-to-use chat-based surveys

SUPPORT: Providing actionable recommendations with links to patient assistance and resources (prescription savings, food pantry, free clinic, transportation, etc.)

Wholistics Chatbot is a patient engagement and referral optimization solution focused on evidence-based guidance and support for higher engagement and better disease management and prevention outcomes. 

ENGAGE: Texting optimizes access – even in underserved populations, smart phones are more prevalent than laptops and other devices

EDUCATE: Sharing evidence-based content for managing chronic conditions across all dimensions of health (nutrition, mental health, physical movement, exercise) with links to recipes, tips, third party content, and direct dialing to clinical care/call center.  

MOTIVATE: Self-reported baselines, progress, challenges and milestones can be gathered by friendly, easy-to-use chat-based surveys

SUPPORT: Providing actionable recommendations with links to patient assistance and resources (prescription savings, food pantry, free clinic, transportation, etc.)

Avel eCare Emergency customers benefit in the following ways:

• Avoiding costly transfers and retain revenues in your facility
• Enhancing emergency care in the local community
• Improving the ability to recruit and retain top-quality medical staff
• Improving quality of care, performance on nationally reported metrics and adherence with evidence-based medicine
• Participating in live, monthly education events. These events are tailored to the requests of our rural emergency room partners. CNEs, CEUs, CMEs are also available as a growing library of taped events
• Transferring the right patients faster and more easily

Learn more by watching testimonials and reading what some of our Avel eCare Emergency clients have to say.

Provides evidence-based content and patient education

• No app required!
• Integration to app/EMR available
• Chat based reminders/scheduling/medication adherence and compliance 
• Offers one-click dial to physicians office as needed
• Access to third party links