Medioh manages both remote care technology and patient experience with it. We provide comprehensive remote patient engagement services that are capable of driving large populations at high-quality member experiences.

Our solutions enhance onboarding and activation and improve patient experience with remote models of care. With our dedicated patient support team and responsive contact center, we provide full-circle patient support from the moment a patient enrolls in a program and onboarding, to program conclusion and device return.

We also enable continuous program improvement through patient experience and Net Promoter Score (NPS) surveys, so we can create solutions that work for patients and providers.   

Our services engage patients at key milestones in their remote care progress.

• Enrolment & Kit / Device Delivery
• Installation & Tech Support
• Ongoing Troubleshooting & Adherence Support
• Support For Kit / Technology Retrieval

The Logistics & Patient Engagement Partner for North America's Largest RPM & Digital Health Programs.

Vital offers AI-powered patient experiences in healthcare, guiding patients through ER and hospital stays with personalized digital interfaces and improved outcomes.

Vital offers AI-powered patient experiences in healthcare, guiding patients through ER and hospital stays with personalized digital interfaces and improving outcomes. With a remarkable >60% adoption rate across health systems, Vital empowers patients with the knowledge to seek the care they need, reducing LWBS rates by up to 50% and provides staff efficiency that saves >2,200 hours annually.

Differentiators from Internal Solutions:

• Economies of scale on shipping and logistics
• Established quality systems based on ISO 13485, FDA regulatory compliance, proven processes.
• Inventory / Warehousing / Fulfilment capacity and strategic regional facilities
• Improved operational efficiency
• Enhanced patient engagement and experience
• Proven cost savings relative to in-house options

Differentiators:

• Economies of scale on shipping and logistics
• North American coverage to maximize efficiency and minimize shipping costs (our fulfilment facilities provide coast to coast coverage)
• Mature ISO 13845-based quality systems and full regulatory compliance.
• Medioh is a certified FDA repackager / relabeler.

We do what EHR should be doing. Elevating the patient experience and improving bottle necks in internal hospital workflows in the ED, Inpatient and Outpatient arena.

We are designed to help the patient with little to no work required on the Hospital/Admin side.