Integrate Flex TeleHealth to improve care

Flex TeleHealth is embedded directly into your EHR software — providing a seamless, easy to use approach to medical virtual visit connectivity. Automatically connect with your patients or schedule an appropriate date and time, from any device. Clinicians view and interact with the patient’s electronic medical record while in the virtual visit. This streamlines workflows to eliminate inefficient, time-consuming, and error prone manual data entry processes.

Benefits of Flex TeleHealth

Clinician to patient communication has never been as important and with virtual visits now being implemented, Harris Healthcare’s Flex TeleHealth is the solution that fits your requirements. The new Flex Telehealth solution is built for today’s environment and allows you to have multiple levels of patient services.

From the special reception area, to the multiple workflows and associated clinicians, all steps contribute to a smooth and efficient patient workflow allowing you to see more patients from anywhere. This is convenient for both you and your patients. Integrated with the EHR, Flex TeleHealth enables you to virtual visit while reviewing and placing the related orders. Flex TeleHealth controls all aspect of the virtual visits, from the reception, to the waiting room, patient visit and follow-up workflows.

Key features of Flex TeleHealth

• Online booking with clients – Use the app to check their appointment times.
• Calendar view of appointments – Keep track of all appointments in one place, with export to all major calendars (Google, iCal, Office365 and more).
• Secure client notes – Store client notes that are protected with end-to-end encryption to ensure they are kept safe and secure.
• Video calls for sessions – No additional software to install or sign up required.
• Works with any device – Web browser based (PC, phone and tablets).
• Waiting room capability – As in physical waiting rooms, allows you to never miss an appointment when running late.
• Agnostic to the EHR/EPR – Our solution is fully integrated with HARRIS Flex and has also been successfully deployed with multiple other EHR/EPR’s.

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Teladoc Health enables health systems to offer virtual care services across the care continuum – from ambulatory care to emergent care to inpatient care, and even care in the home.

Inpatient Care

Partnering with Teladoc Health empowers hospitals to deliver an intuitive, seamless new standard of inpatient care. Hybrid care models – those that leverage both in-person and virtual care when appropriate – allow hospitals and health systems to build more robust care teams around every patient, allowing bedside staff to focus on the most critical patient needs.

• Expand capacity and capabilities: Increase staff-to-patient ratios, augment staff coverage during volume surges, reduce burnout and expand staff training opportunities. Specialists can virtually consult during inpatient emergency situations and intensive-care locations, adding expertise and guidance for in-person staff. 
• Increase satisfaction: Clinicians and staff appreciate the convenience, added support and improved efficiency. Patients appreciate the simplicity, ease, safety and added attention that comes from a hybrid care experience. 
• Drive financial stability: An enterprise-wide approach to virtual care can help address some of the core issues that challenge financial stability. Maximize the value of your existing digital investments and drive operational efficiencies and cost-savings at scale.  

Virtual services can include:

• Medical specialties and subspecialties including behavioral health, cardiology, diabetes, infectious disease, nephrology, neonatology, neurology, oncology, pulmonology, palliative care, physical and occupational therapy 
• Virtual nursing 
• Administrative support 
• Pharmacy 
• Social services 
• Scheduling, admissions and discharge 
• Imaging 
• Interpretive services, including over 260 languages 
• Provider virtual consults 
• Virtual rounding/telerounding 
• TeleICU visits 
• Virtual sitting/Telesitting 
• Remote patient monitoring 

Emergent Care

Teladoc Health can help hospitals and health systems increase access to life-saving care by enabling immediate access to specialists when the minutes matter most. With quick, timely diagnoses provided through our easy-to-use connected care solutions, emergent care departments can help save lives and increase recovery likelihood for more patients.

• Deliver timely treatment to more patients: Allow patients to be seen within minutes to help determine the best treatment pathway. Increase coverage and response time to most appropriately manage acuity levels. Expand access to a broader range of capabilities, resources and treatments. 
• Meet your mission: Ensure your capabilities and capacity match the needs of the people you are serving. Providing around-the-clock access to high-quality care for emergent patients helps improve health outcomes. 
• Scale for growth: Employ models that can scale up or down as needs change. Virtually connect to specialists inside and outside the health system. 

Virtual services can include:

• Behavioral health 
• Cardiology 
• Critical care 
• Diabetes 
• Infectious disease 
• Oncology 
• Neonatology 
• Neurology/Telestroke 
• Pharmacy 
• Physician services 
• Provider virtual consults 

Ambulatory Care

Hospitals and health systems need an experienced virtual care partner that can help them find solutions to long wait times, barriers to care, workforce burnout, care coordination and data integration issues — and help reduce unnecessary emergency room visits, hospital readmissions and disease advancement. Managing ambulatory services through Teladoc Health’s Solo solution allows you to integrate data and connect workflows using your existing EHR to build a longitudinal view of your patients. 

• Improve adherence: 24/7 ambulatory capabilities with personalized patient support can help improve adherence and reign in the impact and progression of chronic conditions. 
• Reduce care fragmentation: Extending your footprint into ambulatory settings can reduce care fragmentation and help you maintain a competitive advantage in your market. 
• Leverage existing technologies: The flexibility of Solo allows you to leverage your existing technologies and invest in virtual ambulatory services at your own pace. 

Virtual services can include:

• Administrative Support 
• 450 Medical Subspecialties including: Behavioral health, cardiology, diabetes, infectious disease, nephrology, neurology, oncology, pediatrics, pulmonology, physical and occupational therapy 
• Home health
• Palliative care 
• Pharmacy 
• Rehabilitation 
• Crisis assessments 
• Education and coaching 
• Provider consults 
• Remote patient monitoring 
• Scheduling 
• Virtual visits

Teladoc Health enables many children’s hospitals across the country to deliver virtual care across the continuum. 

Hospitals & Health Systems. 

Teladoc Health also offers solutions for Employers and Health Plans.