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Solutions
Description
Compatibility Level
Clients
Use cases
EHR integrations
Client types
Awards
Differentiators
Keywords
Media
Company details
Jump to:
Categories
Solutions
Description
Compatibility Level
Clients
Use cases
EHR integrations
Client types
Awards
Differentiators
Keywords
Media
Company details
Flex Telehealth
Flex Telehealth

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Categories

Solutions

Description

Product Description:

Are your clinicians spending valuable time trying to remotely connect with patients?

Today’s world has changed and physicians and other clinicians require new ways to communicate and connect with patients and their families while being empowered with patient’s latest test results and notes from the interdisciplinary care team. Coordinating any type of virtual visits is time consuming, fraught with technical challenges and raised security and privacy concerns potentially delaying diagnosis and treatment and impacting patient outcomes.

Flex Telehealth provides an easy and quick way for your clinicians to connect with their patients. A simple click and you are connected with your patient and can view their medical record at the same time. Easy as 1-2-3!

About Harris Healthcare:
Harris Healthcare finds its roots in 1993 when QuadraMed was founded. The company was acquired by Harris in 2013, later changing its name to do business as Harris Healthcare, as part of the Harris Health Group. From the start, Harris Healthcare has focused 100% on healthcare and providing solutions to improve productivity, efficiency and accessibility, ensure regulatory and legal compliance, and enhance the quality of patient care and safety while keeping the financial side of hospital operations securely in the black. Within Harris Healthcare you will find an extensive suite of clinical, financial, scheduling, and planning solutions as well as all the related services you would expect. Their solutions can be mixed and matched to meet the needs of small practices or large IDN networks, and are used in hospitals and health systems and their associated facilities throughout the world.
Product Description:

NESA Virtual Care enables instantaneous, live communication between providers and patients across all levels of care.

NESA's AI-powered platform is uniquely embedded directly in the EHR enabling single sign-on, virtual care, and documentation all within the electronic health record environment.

NESA supports comprehensive virtual care workflows, including virtual nursing, virtual sitting, interdisciplinary rounding, consultations, patient education, staff safety monitoring and behavioral health monitoring. These functions significantly enhance both patient outcomes and staff efficiency.

By empowering healthcare professionals to make more data-driven, real-time decisions, NESA greatly improves the delivery and timeliness of care.

It can perceive different elements, recognize them, analyze them, and enable caregivers to act upon them in real-time, all within a single virtual care platform.

And best of all - it's embedded within leading EHR systems, so there is no additional system to learn or sign into.

By incorporating these AI enhancements directly into virtual workflows within the clinical setting, healthcare organizations can increase patient safety, improve clinical outcomes, enhance user experience, and optimize overall operational performance.

About NESA Inc.:

Compatibility level

Select which hospital or health system you work at and see a personalized compatibility level.

Clients

Select which hospital or health system you work at and see the client list

Use Cases

Description:

Integrate Flex TeleHealth to improve care

Flex TeleHealth is embedded directly into your EHR software — providing a seamless, easy to use approach to medical virtual visit connectivity. Automatically connect with your patients or schedule an appropriate date and time, from any device. Clinicians view and interact with the patient’s electronic medical record while in the virtual visit. This streamlines workflows to eliminate inefficient, time-consuming, and error prone manual data entry processes.

Benefits of Flex TeleHealth

Clinician to patient communication has never been as important and with virtual visits now being implemented, Harris Healthcare’s Flex TeleHealth is the solution that fits your requirements. The new Flex Telehealth solution is built for today’s environment and allows you to have multiple levels of patient services.

From the special reception area, to the multiple workflows and associated clinicians, all steps contribute to a smooth and efficient patient workflow allowing you to see more patients from anywhere. This is convenient for both you and your patients. Integrated with the EHR, Flex TeleHealth enables you to virtual visit while reviewing and placing the related orders. Flex TeleHealth controls all aspect of the virtual visits, from the reception, to the waiting room, patient visit and follow-up workflows.

Key features of Flex TeleHealth

  • Online booking with clients – Use the app to check their appointment times.
  • Calendar view of appointments – Keep track of all appointments in one place, with export to all major calendars (Google, iCal, Office365 and more).
  • Secure client notes – Store client notes that are protected with end-to-end encryption to ensure they are kept safe and secure.
  • Video calls for sessions – No additional software to install or sign up required.
  • Works with any device – Web browser based (PC, phone and tablets).
  • Waiting room capability – As in physical waiting rooms, allows you to never miss an appointment when running late.
  • Agnostic to the EHR/EPR – Our solution is fully integrated with HARRIS Flex and has also been successfully deployed with multiple other EHR/EPR’s.
Pediatric use cases:

None provided

Users:

Not specified

Description:

Nursing

Connect nurses remotely to increase

accessibility, improve patient engagement,

reduce cost, and enhance outcomes

Consultations

Connect to healthcare providers from

anywhere, anytime, promoting early

interventions and improved outcomes.

Rounding

Manage rounds virtually and escalate

wherever resources are needed, increasing

patient safety and satisfaction.

Admission, Discharge and Transfer

Enable ADT processes virtually, to drive efficiencies

with critical nursing functions and reduce

patient wait times.

Double Medication Verification

Connect with virtual nurses as verification to drive

greater regulatory and legal compliance while saving

valuable time.

Observation

Deliver continuous, AI-powered monitoring to predict

and prevent adverse events, optimize resources and

improve the patient experience.

Pain Assessment & Reassessment

Enhance pain relief with prompt adjustments,

boosting patient satisfaction and compliance.

Bed Turnover

Streamline bed turnover processes, reducing patient

wait times and increasing operational efficiency.

Behavior Management

Remotely monitor patient behavior to ensure realtime

patient and staff safety.

Pediatric use cases:

Meal Monitoring & Support

Ensuring proper nutritional intake, comprehensive behavioral support, consistent guidance, and proactive crisis prevention.

Patient & Family Education

Enhance the care experience for both patients and their families while reducing the bedside time pressure.

Virtual Family Check-ins & Updates

Provide a higher level of family-centered care that improves communication, supports well-being, and enhances overall care experiences.

Chronic Disease Management

Improve the ongoing management of Pediatric patients with conditions like asthma, diabetes, cystic fibrosis, etc.

Mother and Baby Monitoring

Support the care of mothers undergoing detoxification where the risk of newborns being dropped is heightened.

Postpartum and Lactation Support

Enhance patient outcomes, improve family engagement and optimize healthcare delivery for both the mom and baby.

Newborn Observation

Manage respiratory decompensations in newborns, where continuous observation and timely interventions are critical.

eNICU

Greatly enhance the quality of care, improve efficiency and support both clinical staff and families.

Users:

Nurses, Administrators, Physicians, patients, family members

EHR Integrations

Integrations:

Acute care EMR, Ambulatory EMR, Ancillary EMR, Patient portal

EMR Integration & Relevant Hardware:

Required

EMRs Supported:

None provided

Hardware Compatibility:

Mobile / Tablet (native app), Mobile / Tablet (web optimized), Desktop

Integrations:

Acute care EMR, Ambulatory EMR, ADT, Other

EMR Integration & Relevant Hardware:

Required

EMRs Supported:

Epic

Hardware Compatibility:

Desktop, Mobile / Tablet (web optimized), Mobile / Tablet (native app), Other

Client Types

None provided

Awards

No awards image
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Differentiators

Differentiators vs EHR Functionality:

None provided

Differentiators vs Competitors:

None provided

Differentiators vs EHR Functionality:

This product is designed to complement the EHR as an emedded virtual care workflow platform. NESA was designed specifically to support Epic workflows.

Differentiators vs Competitors:
  • The only Virtual Care Solution that is built within “Epic” – no PHI or HIPAA concerns
  • Unlimited Epic-based clinical workflows can be enabled with two-way video and audio
  • Best-of-breed hardware components – Highest definition and clarity of two-way video and audio communications
  • Lower TCO, Futureproof due to modular hardware – easier to replace and upgrade as needed
  • On-prem, and Edge computing making it medicalgrade and mission critical
  • NESA’s large pool of national and international distributors
  • NESA’s talented team of administrative, IT and clinical staff members ensuring customer success

Keywords

Images

No images provided

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NESA Overview

Videos

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NESA Virtual Care Overview

Downloads

No content provided

Alternatives

Company Details

Founded in 1993

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