Frontive Health is an AI-powered solution that transforms hard-to-follow analog protocols into:

1. Daily, personalized instructions & FAQs
2. Multiple languages
3. Anytime, anywhere info where patients expect it -- on their mobile devices.
   

Unlike most patient engagement solutions that simply create a new channel (e.g., text messaging) to capture and triage patient communications, Frontive Health focuses on REDUCING THE NEED for back-and-forth communications that tend to frustrate patients and overburden strained clinical resources.

The solution interfaces with major EHRs to operate completely in the background, requiring minimal-to-no changes in existing workflow. This ensures a rapid deployment and ROI for customers.

MAJOR HEALTH SYSTEM BENEFITS:

• Reclaim valuable staff time
• Enhance patient adherence, experience & ratings
• Improve clinical outcomes
• Increase staff satisfaction & retention

With Philips Engage, patients can connect with their care team and take a more active role in their health using a number of secure, easy-to-use tools. Our solutions support secure messaging, chat, and video calling options for care team consultation.   Caregivers can connect and view health data from devices and wearables and monitor progress over time. This helps to empower patients through shared decision making, consultation preparation and individual care planning.   Patients can also access, track and save important health information, and set reminders to take medications, and be alerted to upcoming health visits and recommended preventive health measures. https://www.usa.philips.com/healthcare/services/population-health-management/patient-engagement/philips-engage

At Philips, we look beyond technology to the experiences of consumers, patients, providers and caregivers across the health continuum – from healthy living and prevention to diagnosis, treatment and home care. We unlock insights leading to innovative solutions that enable better care at lower cost. With leading research, design and innovation capabilities, we partner with our customers to transform the delivery of healthcare. Our approach - A fresh perspective on the future of health: We believe that meaningful solutions – those that make a real difference – are developed in partnership with our customers, with an understanding that quality patient care extends outside the hospital walls. Compliance - Delivering meaningful solutions by doing the right thing: By holding ourselves to the highest ethical standards you can focus on what matters most — providing quality care to your patients. Sustainability - Acting today to protect tomorrow: From our products to our people, we are committed to leading by example through our environmentally and socially responsible programs. https://www.usa.philips.com/healthcare/about/philips

Like EHR portals, Frontive Health is fully HIPAA compliant and utilizes PHI to provide patients with a highly personalized experience. However, where EHR portals expose patients to a vast amount of information (much of which is not appropriate for non-experts) and can be overwhelming, Frontive Health is designed from the patient's perspective. We focus on providing day-to-day, personalized patient support around pre- and post-procedure instructions. Using asynchronous communications, the goal is to reduce the number of patient questions vs. providing an alternate comms channel like many portals and other solutions. When necessary (or desired), Frontive Health takes patients directly to the patient portal or other engagement solutions to leverage their secure comms capabilities.

Unlike most patient engagement platforms that can only send generic text messages, Frontive Health is fully HIPAA-compliant and focuses on reducing the need for back-and-forth communications between patients and staff with respect to pre- and post-procedure instructions. Too many existing solutions simply create an alternate communications channel rather than addressing the root cause of patient confusion or uncertainty that generate an unwieldy and expensive number of questions in the first place. In addition, many applications force customers to purchase and use their pre-defined care plans. Instead, we use AI to transform your instructions into our format. All content is reviewed by our team, then yours before it's exposed to patients.