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Solutions
Description
Compatibility Level
Clients
Product Capabilities
Use cases
EHR integrations
Client types
Awards
Differentiators
Health equity
Keywords
Media
Company details
Jump to:
Categories
Solutions
Description
Compatibility Level
Clients
Product Capabilities
Use cases
EHR integrations
Client types
Awards
Differentiators
Health equity
Keywords
Media
Company details

Categories

Solutions

Description

Product Description:

We offer inpatient telehealth workflows that integrate with Epic and provide a holistic approach to digital health. Our software, services, and devices come together into one seamless, comprehensive telehealth ecosystem to:

  • Strengthen the continuum of care by providing a seamless integration with Epic for a consistent patient and care team experience
  • Enhance patient outcomes by leveraging technology and solutions customized for your use cases, workflows and needs
  • Operationalize at scale leveraging high-touch support and digital health transformation
About Extended Care:

Extended Care LLC offers today's most clinically-integrated, configurable, and personalized telehealth experience, serving leading-edge health systems worldwide. 

  • Our ExtendedCare Telehealth™ solution offers a faster, more efficient delivery of care. Better patient outcomes. Healthier financials despite the pressures from the shortages of nurses and other providers.
  • Our powerful, easy-to-use telehealth platform optimizes value for all participants in the care journey, regardless of the type or level of care delivered. We ease the transition to better virtual care by providing seamless clinical integrations, unmatched configurability, and a smooth, personalized care experience.
  • At-Home Video Visits - We go beyond the basic video visits provided by vendors like Zoom or Microsoft Teams - We have more healthcare specific features than any other solution.
  • From Carts to Clinics - From enterprise quality sophisticated endpoints to "bring your own cart". It doesn't matter if the patient is in your hospital, a community health center, a school nurse's office or even an ambulance. We bring everyone together!
  • Bedside Integration - We can integrate with your existing bedside patient experience platform (like Getwell) to provide for remote rounding or family-centered visits.
  • Telesitter - Available in both Epic Monitor or standalone, keeping an eye on patients has never been easier.
  • Extend Your Reach - Supporting community health centers, or providing your services to outside organizations? It doesn't matter if they work out of your EMR or their own, we make it all work together.
Product Description:

TeleRay’s secure virtual care platform displays radiology from PACS, for a more holistic view of patients. This allows clinicians to have more engaging room consultations when reviewing images, labs, and reports with higher compliance from the patient. Family, friends, and outside doctors may be included on any consultations. We cover every use case from intake to discharge, including telenursing, telesitting, telestroke, tele ICU, security, AI applications, and more.

TeleRay is an integrated virtual care and telehealth solution for telenursing, telesitting, tele ICU and many other use cases that is fully integrated into Epic telenursing, or as FHIR application. TeleRay offers to opportunity to add callers outside institutional walls including physicians, family members and others to any call. Nurses or clinicians may add images from PACS and other patient data such as results or reports for real time review. Consultation is more meaningful with face-to-face consultation and ability to review patients' labs, images, reports and more with family and other care givers. TeleRay has partnered with Axis cameras to deliver superior clarity, quality and Pan, Tilt, Zoom to see more with more control including presets. Additional AI tools include patient fall risk and elopement detection, cough alerts, aggression alerts, and device monitoring. TeleRay offers Live Streaming of modalities such as ultrasound, fluoroscopy, c-arms, MRI, CT and other modalities for real time viewing of procedure, patient positioning, and probe positioning. Live Streaming may be in-room, or in a radiology suite to be part of any consultation. TeleRay offers carts that can be mobile for multiple use cases and portability. TeleRay is Teleport Medicine 3.0 – We put you in the room with all the data, imaging, and people needed to fulfill the needs of any use case at any institution. TeleRay is used by 1000s of sites including 70% of the top 50 medical centers and is growing quickly in the virtual care space.

About www.teleray.com:
TeleRay is a complete telehealth and image management platform to share, view and consult with images and results with patients and other professionals. TeleRay transfers patient studies faster and more securely than any other method. Enjoy a host of other free features including a built-in DICOM Image Viewer, Query/Retrieve from PACS, Anonymize Study, Import Studies from Disc, and many more! TeleRay products allow for the viewing or transfer of DICOM images during telehealth visits. Transfer images created or viewed through TeleRay Live, TeleRay Record, TeleRay, and TeleRay Visit. Our ultra-secure cloud storage system is highly scalable, highly reliable, and easy to implement. It offers super-fast uploads, downloads, and viewing anywhere, on any device, at any time. We partnered with Microsoft Azure to bring the most secure storage to you in your own silo. We do not put your patients in a large repository like other companies. Image management is included with any TeleRay subscription. Whether you need a temporary, long-term, or reliable backup solution; we will meet your needs. Includes FDA registered viewer with cine, hanging protocols, fusion, MPR, and much more at a price to beat any budget.

Compatibility level

Select which hospital or health system you work at and see a personalized compatibility level.

Clients

Select which hospital or health system you work at and see the client list

Product Capabilities

Extended Care's virtual waiting room has the ability to handle digital form upload & intake. Patients can share images or videos with their provider, and we also offer patient/provider online chatting. We have integrated with connected devices for vitals collection. We support content for patients to interact with in the waiting room. We have notifications for the patient when provider is ready to start visit and tools for patient to test their device's technical feasibility and stability.

We provide high-resiliency, high-latency video with the ability to toggle to phone/audio and support for multi-party video (powered by Cisco Webex). We feature the ability to alternate between video, text, chat, and in-app messaging. Our solution is configurable and personalized, feature-rich, and user-controllable on any device, anywhere. Extended Care is today’s most seamlessly integrated telehealth with your existing workflows, and built-in media (photos, videos, audio) sharing with your EMR.

Extended Care Telehealth can leverage existing patient demographic/medical info and provide the ability to add documentation within the EHR. One of our differentiators is the ability to integrate photos, videos, sound recordings and other document types as a push into the EHR..

The Extended Care admin portal can track and report provider utilization/productivity, average time per visit, and video/audio quality indicators, plus much more.

Real time full duplex communication with sound, video, nurse call and EMR integration. Calls to outside family, doctors, and friends. Images and results may be displayed during consultations.

Share images, video, and exchange data during a consult.

TeleRay's P2P platform allows for secure, fast and clear video, audio, and file exchange without latency or bandwidth dependency.

Stand alone or EMR integrated telesitting options with additional TeleRay features.

Use TeleRay's video system and carts to observe, speak to and manage patients in EDs.

TeleRay is the virtual visit tool for the future. Clinicians or patients may add family members, health advocates friends, and other clinicians to any call.

TeleRay's full duplex systems are integrated in to Epic and other EMR systems to launch seamlessly into patient rooms for telenursing consults. Training, observation, admin interviews, discharge, virtual rounds, can all be completed with TeleRay.

Use Cases

Description:

Virtual Nursing:

Nurses are often stretched too thin, covering 2-3x the number of patients considered reasonable for a standard of care. Our solution will:

  • Empower remote clinicians by providing telehealth access to deliver predictable, repeatable services such as patient education, admission and discharge
  • Help attract and retain nursing staff by providing remote work opportunities
  • Improve patient satisfaction by reducing wait times
  • Increase touch points and access to caregivers

Other Use Cases:

  • Tele-Sitter with Epic Monitor integration
  • Virtual Nursing
  • Patient experience app integration, such as GetWell
  • On-demand language interpretation services, such as LanguageLine, Martti, Voyce, GLOBO … etc.
  • Virtual Rounding
  • Supporting external affiliate Epic organizations, FQHCs and specialty outpatient clinics
  • Tele-EMS
  • Mobile Stroke Units
  • Tele-Stroke workflows using Extended Care incorporating intake forms, barcode scanning … etc.
  • On-Demand video visits
  • Virtual Home Visits
  • Schools
  • Correctional Facilities
  • Group video visits
  • … and many more
Pediatric use cases:

Just like a virtual visit for an adult, our Extended Care Telehealth solution can easily provide virtual visits for pediatric patients.

Users:
  • Physicians of All Types
  • Adult-Gerontology Nurse Practitioner (AGNP)
  • Bariatric Registered Nurse
  • Cardiac Nurse
  • Certified Nursing Assistant (CNA)
  • Certified Registered Nurse Anesthetist (CRNA)
  • Clinical Nurse Specialist (CNS)
  • Clinical Nurse Supervisor
  • Critical Care Nurse
  • Emergency Room Nurse
  • Family Nurse Practitioner (FNP)
  • Forensic Nurse
  • Health Informatics Nurse Specialist
  • Home Care Registered Nurse
  • Intensive Care Unit (ICU) Registered Nurse
  • Labor and Delivery Nurse
  • Licensed Practical Nurse (LPN)
  • Licensed Vocational Nurse (LVN)
  • Managed Care Nurse
  • Medical-Surgical Nurse
  • Neonatal Nurse
  • Nurse Anesthesia Practice
  • Nurse Midwife
  • Oncology Registered Nurse
  • Orthopedic Nurse
  • Pediatric Nurse
  • Post-Anesthesia Care Unit (PACU) Nurse
  • Public Health Nurse
  • Radiology Nurse
  • Registered Nurse (RN)
  • Rehabilitation Registered Nurse
  • School Nurse
  • Travel Nurse

Description:

TeleRay offers the most secure telehealth/telemedicine platform on the market with no latency or loss of frame rate. This is particularly important when displaying radiological images and reports during a face-to-face consultation with a patient or professional. We connect clinical systems such as PACS to share and display imaging and results. We further extend connectivity to modalities such as ultrasound to virtually have a professional in the room looking over the shoulder of the technologist or sonographer. Call to learn more.

Pediatric use cases:

For the same applicable reasons stated above.

Users:

Any professional using telehealth or telemedicine.

EHR Integrations

Integrations:

Acute care EMR, Ambulatory EMR, Patient portal, Home health, Behavioral health, Other

EMR Integration & Relevant Hardware:

Recommended, but not required

EMRs Supported:

Epic, Cerner, Allscripts, Meditech, GE, Allscripts/Eclipsys, MEDHOST, Athenahealth, MedWorx

Hardware Compatibility:

Desktop, Mobile / Tablet (web optimized), Mobile / Tablet (native app)

Integrations:

Acute care EMR, Ambulatory EMR, Ancillary EMR, ERP system, Patient portal, Pop health platform, Home health, Behavioral health, Community based organizations, Website / public online sources

EMR Integration & Relevant Hardware:

Use case dependent

EMRs Supported:

Epic, Cerner, Meditech, Allscripts, Allscripts, athena, GE, eClinicalWorks, McKesson, Allscripts/Eclipsys, Athenahealth, Azalea Health/Prognosis, CPSI, Evident, Healthland, MEDHOST, MedWorx, QuadraMed

Hardware Compatibility:

Desktop, Mobile / Tablet (web optimized), Mobile / Tablet (native app)

Client Types

Awards

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Differentiators

Differentiators vs EHR Functionality:

Extended Care's solution offers these factors over any EHR's functionality:

  • Better health outcomes
  • Streamlined clinical workflows
  • Increased patient and physician engagement
  • Fewer hospitalizations and readmissions
  • Reduced patient risk
  • Cost savings

Differentiators vs Competitors:

We solved what our Competitors haven't. They have:

  • Standalone solutions/workflows not integrated into the EMR leading to a disjointed and high friction end user experience.
  • Point solutions that address only a single use case or clinical setting causing a proliferation of a myriad of solutions across the enterprise.
  • Minimum or lack of customizability resulting in a one size fits all approach to end user experience.
  • Operational inefficiencies and challenges in maintaining, managing and supporting multiple applications.
  • Inflexible licensing models causing enterprises to overbuy leading to increased budgetary allocations and resource underutilization.

Extended Care offers a better solution that goes beyond all of their limitations, with...

  • Seamless integration with Epic* patient and provider applications resulting in a frictionless end user experience.
  • Ability to meet the requirements of any telehealth use case across the entire continuum of care in any clinical setting – acute, ambulatory or in-home.
  • Hyper-customizability that’s lends itself to creating a fully personalized and unique end user experience for patients and providers.
  • Delivering a consistent end user experience across the enterprise enabling organizations to leverage economies of scale to support multiple programs.
  • Highly flexible concurrency-based licensing model with unlimited bursting allowing organizations to scale as their programs grow.
Differentiators vs EHR Functionality:

TeleRay is the first multi-capable platform for eliminating multiple vendors and creating a much more efficient and user-friendly method of sharing data and images during a telemed consultation.

Differentiators vs Competitors:

No one offers as many features, tools, and compliance in a secure platform as TelRay at a tremendous value. TeleRay is used by thousands of sites including 37 of the top 50 medical centers.

Health Equity

Keywords

Images

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Videos

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TeleRay 3.2

Downloads

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Queens Customer Testimonial.pdf
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TeleRay Catalog.pdf

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