Remo content is written by clinical dementia experts and has no ulterior motive. All content is rigorously reviewed for accuracy and to ensure no bias.

Our algorithm and care teams suggests content tailored to individual patients based on their care plan, previous content engagement, and care journey.

We deliver multimodal care and can be flexible based on patient and caregiver needs. For patients that lack access to quality broadband we are able to call, SMS, and send materials in the mail. Our content library includes video, audio, and written content.

Our algorithm and care teams suggest content tailored to individual patients based on their care plan, previous content engagement, and care journey.

To account for diversity of learning, we ensure our materials (caregiver support, education, skills training, care plans) are written at a 6th-grade reading level or below and can be made available in alternative formats or large text.

Oneview’s interface is designed to be user-friendly for patients and families, presenting real-time information—like care team details and daily schedules—in a clear, intuitive format. With readable text, clear icons, and dynamic updates that require no interaction, it ensures essential information is always accessible. Customizable branding enhances comfort and familiarity, helping reduce confusion and support a more informed, engaging patient experience.

Oneview offers a cloud-based analytics platform that captures real-time events from devices, backend systems, and patient interactions—like meal orders, service requests, and education engagement. It integrates with hospital systems, including EHRs, to gather key data such as demographics and schedules. Insights are delivered through interactive PowerBI dashboards and monthly Executive Reports summarizing KPIs and usage metrics, helping hospitals track ROI, enhance care, and optimize operations.

Oneview's Care Experience Platform ensures reliability through seamless EHR integration, real-time analytics, and ISO27001/ISO27701 certifications for security and compliance. It offers minimal IT impact with a fully-managed solution and 24/7 support, enhancing performance and trust.

The Room Controls application allows patients to adjust lighting, window shades, and temperature through the platform, enhancing comfort and independence. Seamlessly integrated with hospital systems, it reduces non-critical requests to nursing staff, improving both patient satisfaction and operational efficiency.

Oneview is a vendor-agnostic platform that integrates seamlessly with hospital systems to support clinical workflows, automate updates, and personalize the patient experience. Using HL7 standards, secure APIs, and message transformation, it enables real-time data exchange to deliver tailored content—like care team info and education—via TV or touchscreen, improving communication and care coordination.

The Care Experience Platform enables bi-directional communication between patients and care teams through native inpatient devices, such as touchscreens, TVs, and personal devices. This feature allows patients to send service requests, provide feedback, and communicate with clinicians in real-time, while care teams can respond promptly, update care plans, and address patient needs. By facilitating seamless, two-way communication, Oneview enhances patient engagement, improves care coordination, and reduces delays in responding to patient concerns, all within a user-friendly, integrated environment

Oneview helps with care coordination by centralizing real-time patient information and making it easily accessible to care teams, patients, and families. Integrated with EHRs and other hospital systems, Oneview surfaces key details like care team assignments, treatment plans, schedules, and education materials directly at the bedside or on mobile devices. Automated workflows ensure that all stakeholders are aligned, reducing communication gaps and improving the consistency and quality of care throughout the patient journey.

Oneview’s Care Experience Platform delivers personalized, interactive education at the point of care, helping patients better understand their conditions and manage symptoms. Through micro-learning content, real-time feedback, and service request tools, the platform boosts engagement, supports timely discharges, and streamlines nursing workflows—all while enhancing patient knowledge and satisfaction.

Oneview's Care Experience Platform improves workflows with automated processes, real-time data and analytics, virtual care integration, device management, and patient-driven features. It integrates with systems like Epic and Computrition to automate tasks such as meal ordering, supports telehealth via an open Virtual Care API, ensures device security and monitoring, and allows patients to make digital requests, reducing staff workload and enhancing care.

Oneview’s EHR integration enhances patient engagement by seamlessly connecting with hospital and third-party systems using secure web APIs, HL7 standards, and custom adapters for complex workflows. Compatible with major EHRs like Epic, Cerner, Allscripts, and MEDITECH, and middleware like Cloverleaf and Rhapsody, it enables automated delivery of personalized education and calming content via TV or touch devices—streamlining workflows and improving the care experience.

To account for diversity of learning, we ensure our materials (caregiver support, education, skills training, care plans) are written at a 6th-grade reading level or below and can be made available in alternative formats or large text.

We deliver multimodal care and can be flexible based on patient and caregiver needs. For patients that lack access to quality broadband we are able to call, SMS, and send materials in the mail.

Our commitment to accessibility begins with language. Our platform is available in 34 languages, augmented by a multilingual IDT trained in delivering culturally appropriate care. Additionally, to account for diversity of learning, we ensure our materials (caregiver support, education, skills training, care plans) are written at a 6th-grade reading level or below and can be made available in alternative formats or large text. For dyads who are hard of hearing, visits are automatically closed captioned. Any partner organizations we work with must also be aligned in our ethos of delivering culturally competent care.

To account for diversity of learning, we ensure our materials (caregiver support, education, skills training, care plans) are written at a 6th-grade reading level or below and can be made available in alternative formats or large text.

We deliver multimodal care and can be flexible based on patient and caregiver needs. For patients that lack access to quality broadband we are able to call, SMS, and send materials in the mail.

Through extensive interviews with caregivers, we know that getting to a doctor’s visit is oftentimes the most disruptive part of the care journey. Not only does this create more friction and disorientation for beneficiaries, but for many caregivers, getting their loved one to a doctor is simply not an option due to geographic location or economic status. Virtual care allows Remo to mitigate this pain point for dyads in rural communities or communities with a high Area Deprivation Index — bringing the village of care directly to them. We seek to deeply understand the communities we serve and pinpoint where our service is most needed. We do this by closely examining ADI, dual-eligibility and prevalence of beneficiaries receiving a low-income subsidy in any given county to ensure we are servicing areas with greatest need.

To assess dyads holistically, we screen for social determinants of health (e.g. economic factors, education/health care access and quality, neighborhood and built environment, social/community context) to identify barriers to care. These inputs are integrated into our proprietary risk scores, enabling our IDT to build out person-centric care plans that address holistic needs of the dyad and proactively remove barriers to care. Our robust analytics infrastructure enables reporting on race, ethnicity, language, gender, sexual orientation and disability status. This foundation is how we will examine intervention effectiveness and outcomes across each of these groups, laying the foundation for how we’ll improve health equity in dementia care in key areas of need.

In the realm of digital health, particularly in the sensitive field of dementia care, trust is not given lightly—it’s earned, beneficiary by beneficiary, caregiver by caregiver. At Remo, we understand that each byte of data we protect carries with it the weight of a human life, a story, a family's trust. That's why our security practices are more than procedures; they are a set of deeply held principles, a reflection of our unwavering commitment to safeguarding our community's health information with the utmost care and respect. To that end, our systems are not only HIPAA compliant, but compliant with HITRUST and SOC2 security certifications.

We deliver multimodal care and can be flexible based on patient and caregiver needs. For patients that lack access to quality broadband we are able to call, SMS, and send materials in the mail.

Our teams receive extensive training on delivery of culturally-competent care, accounting for individual needs/preferences.

Remo combines consumer-grade design with technical prowess to deliver best-in-class care that transcends geographic and economic barriers, reduces technological barriers, and optimizes outcomes.

Our platform is designed from the ground up to be inclusive, representative, and purposeful in our imagery and language.

Oneview supports over 32 languages, including features such as right-to-left language support, screen reader tools, and the ability to change the display language on devices. Additionally, Oneview integrates with third-party language service applications which can be deployed on Oneview devices to facilitate interpreter involvement in care discussions at the bedside.

Oneview supports multiple languages, screen reader tools, and personalized theming options, making it accessible to all patients .Oneview has a Virtual Assistant called Ovie, a digital assistant chatbot designed to enhance patient engagement and streamline hospital workflows via patient voice. It provides patients with access to a range of services, including entertainment, meal ordering, service requests, and patient education, all through an intuitive interface on their own device or hospital-provided devices.

When a service disruption occurs, the platform seamlessly transitions into Offline Mode, ensuring continuous patient entertainment and engagement. Once the system issues are resolved, users are automatically prompted to log back into Personalized Mode, restoring their personalized settings and preferences 1 . This feature is designed to improve the patient experience by minimizing the impact of connectivity issues on the availability of key services

Oneview is the only vendor in its category that is both ISO27001 and ISO27701 certified, ensuring a high level of security and compliance. This secure cloud solution simplifies implementation and provides ongoing software improvements, which is a significant advantage over competitors with legacy on-premise architectures

Oneview's technical support model includes both onsite and remote support to ensure comprehensive coverage. Remote software support is provided 24/7/365, including public holidays. Oneview also offers proactive monitoring and upkeep of third-party solutions, ensuring that all incidents are tracked under an agreed SLA and managed efficiently.