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Solutions
Description
Compatibility Level
Clients
Use cases
EHR integrations
Client types
Awards
Differentiators
Keywords
Media
Company details
Jump to:
Categories
Solutions
Description
Compatibility Level
Clients
Use cases
EHR integrations
Client types
Awards
Differentiators
Keywords
Media
Company details

Categories

Solutions

Description

Product Description:

Care Continuity's Inpatient Post-Discharge Patient Navigation solution leverages technology and targeted patient outreach to increase inpatient attachment rates for follow-up care, improve utilizaiton of your provider network, reduce inpatient readmission rates, and provide actionable intelligence on the strength of your provider network. 

About Care Continuity:

Founded in 2014, Care Continuity provides expert patient navigation solutions that are designed to bridge gaps in healthcare, providing seamless transitions between care settings, reducing network leakage, and promoting optimal health outcomes and patient satisfaction. Through a combination of advanced software, AI and a dedicated team of care concierges, we help guide patients through their care journey while maintaining the integrity of the health system network. This translates to greater patient satisfaction, better health outcomes, and increased margins for our clients.

Product Description:

Processing incoming records and referrals is often a time-consuming, error-prone, manual task that is further challenged by high turnover and resistance to change.

Titan Intake's AI-powered platform is a superpower that enables intake teams to process 100% of incoming records 10X faster with zero change in provider behavior.

Additionally, Titan instantly keeps patients and referring providers in the loop while capturing valuable real-time operational and marketing data.

Here's a peek at Titan Intake's workflow:

  1. Intercept 100% of records, regardless of format or source
  2. Automatically identify and sort by document type
  3. Instantly extract all relevant data
  4. Update or create patient records with no transcription
  5. Keep providers and patients in the loop with zero effort
  6. Analyze real-time operational and marketing data

About Titan Intake:

Titan Intake instantly processes all incoming records and referrals with AI automation. Save your staff from manual process headaches, give patients a better experience, and drive profitability with real-time analytics.

Compatibility level

Select which hospital or health system you work at and see a personalized compatibility level.

Clients

Select which hospital or health system you work at and see the client list

Use Cases

Description:

A health system is struggling to reduce inpatient readmissions which is negatively impacting their Star ratings. The system believes the readmissions are avoidable if discharged patients attended necessary follow-up and speciality appointments in a timely matter. However, with the data they have, it is difficult to segment their readmission issues by service line, discharge diagnosis, and facility/clinic. 

By leveraging Care Continuity's Inpatient Post-Discharge Patient Navigation services, the health system was not only able to reduce readmissions through better navigation tactics, but they also unlocked valuable insights into network performance. 

Pediatric use cases:

None provided

Users:

Medium to extra large health systems

Description:

For specialty practices that struggle to keep up with manual workflows, find themselves shortstaffed, or feel constantly behind, Titan Intake helps you eliminate backlog and convert more referrals to appointments.

Titan consolidates 100% of inbound records and referrals to one place without requiring your referring providers to change behavior. All relevant information is instantly extracted and easily integrated into an EMR or PM system.

Pediatric use cases:

Titan Intake intelligently identifies the patient, guarantor, and all relevant data from a patient's record. Titan's platform can be configured to any specific specialty with a customizable urgency algorithm and tailored tags and inboxes.

Users:

Titan's key users are typically in medical records, patient access, or registration teams. Little to no maintenance is required by IT teams and onboarding typically requires less than 20 hours of work.

EHR Integrations

Integrations:

Acute care EMR, Ambulatory EMR, Ancillary EMR, ERP system, Patient portal, Pop health platform

EMR Integration & Relevant Hardware:

Required

EMRs Supported:

Epic, Cerner, Meditech, Allscripts, NextGen, athena, GE, eClinicalWorks, McKesson

Hardware Compatibility:

Not applicable

Integrations:

Acute care EMR, Ambulatory EMR

EMR Integration & Relevant Hardware:

Recommended, but not required

EMRs Supported:

Epic, Cerner, Meditech, NextGen, athena, eClinicalWorks, Athenahealth, Allscripts

Hardware Compatibility:

Mobile / Tablet (web optimized), Desktop

Client Types

None provided

Awards

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Differentiators

Differentiators vs EHR Functionality:

Leading EHR functionality takes a very basic approach to patient navigation. When utilized, the EHR prioritization queue is binary, labeling every patient as urgent or non-urgent. Instead, Care Continuity not only expands the total number of evaluated data points needed to properly prioritize a patient, but Care Continuity also expands the priority listing to 10 levels, allowing for a more nuanced and tailored navigational experience. 

In addition, the EHR functionality requires the health system to staff a team of navigators. Unfortunately, this largely non-clinical function is staffed by clinical staff, severely hampering their ability to work at the top of their license. 

Care Continuity pairs their purpose-built software with a team of trained, non-clinical concierges who are experts in patient experience and proper navigation.

Differentiators vs Competitors:

With more than a decade of experience working with the nation's leading health systems, Care Continuity has had the honor of navigating millions of patients through the healthcare continuum. 

Leveraging purpose-built software with proprietary algorithms designed to efficiently navigation patients, Care Continuity can provide a customizable, high-ROI solution for health systems of any size.

Differentiators vs EHR Functionality:

Some EHRs contain a referral inbox that faxes can be directed to, but even so these must be manually converted into patient records, taking precious time and resources.

Titan Intake delivers true automation that instatnly turns faxes, emails, direct messages, and more referral formats into usable, integratable information. 

Further, Titan's urgency algorithm, summary reports, marketing data, and automated communications deliver value from the moment a patient is referred.

Differentiators vs Competitors:

One of Titan Intake's key points of differentiation in the referral management space is that referring providers do not have to change their behavior in order for the specialty practice to capture the value of Titan Intake.

Referring partners can send patients the exact same way they always have with no interruption and Titan can still automate 100% of referrals.

Further, Titan delivers real-time operational and marketing insights that enable you to grow your practice faster and smarter.

Keywords

Images

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The Benefits of Data-Driven Patient Navigation

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Customer Quote - Stillwater Medical

Videos

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Titan Intake Demo Overview

Downloads

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Care Continuity Secures $10M in Funding to Fuel Growth in Patient Navigation
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Case Study

Alternatives

Company Details

Founded in 2008

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