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Solutions
Description
Compatibility Level
Clients
Use cases
EHR integrations
Client types
Awards
Differentiators
Health equity
Keywords
Media
Company details
Jump to:
Categories
Solutions
Description
Compatibility Level
Clients
Use cases
EHR integrations
Client types
Awards
Differentiators
Health equity
Keywords
Media
Company details

Categories

Solutions

Description

Product Description:

Enhance patient safety with hellocare’s AI-Assisted Virtual Sitting Module. This service provides continuous, resource-efficient monitoring, supporting a high patient-to-sitter ratio. Utilizing AI technology, we detect and prevent adverse events such as falls and pressure injuries, ensuring vigilant care and immediate response when needed. Sitters can document interventions and alerts directly into the EMR via voice dictation, streamlining record-keeping without disrupting monitoring. Additionally, sitters can use verbal redirections to communicate with patients in their native language, ensuring clear and effective interaction. 

About hellocare:

Transform your existing hospital room into an integrated virtual care delivery hub with hellocare

Unlock the power of virtual care delivery with hellocare AI-assisted platform by transforming any patient room TV into virtual care delivery hub for virtual nursing, phyiscian rounding with live examination, virtual sitting (with AI-based algorithms for fall prevention, fall detection, pressure injury prevention, patient mobility tracking), patient engagement and entertainment, care coordination and clinical communications, to deliver hybrid care anytime from anywhere while enhancing patient engagement. 

Transforming your existing hospital room TV into a virtual care delivery hub, enables providers, nurses, and sitters to communicate and manage care via real-time audio and video calls, directly from your EHR to the patient room. Clinical teams and patients can invite members of the family and care team to participate in these calls, driving patient engagemeent and enabling them to take ownership of their health, which is known to improve health outcomes and patient satisfaction. 

Product Description:

Ease the burden on care teams with an AI-powered solution that provides virtual monitoring around the clock, in every room. The care.ai Platform continuously monitors for potential risks and notifies care teams before problems arise.


About care.ai:

Our very personal and passionate mission is to power more human care by advancing AI monitoring and predictive technology that is enabled by the largest behavioral dataset for healthcare, Advanced Edge Sensors and our IDA Platform.

As an AI company, we are focused on using our transformative innovations to deliver Self-Aware Rooms®, Smart Facilities, and Remote Patient Monitoring to autonomously optimize quality and patient experience. Our AI-powered solutions automate repetitive tasks, predict problems before they occur and allow providers to focus on the emotional support and personalized care that only they can provide.

Compatibility level

Select which hospital or health system you work at and see a personalized compatibility level.

Clients

Select which hospital or health system you work at and see the client list

Use Cases

Description:

hellocare's AI-assisted Virtual Nursing Module supports a variety of use cases, including: 

Fall Prevention and Detection: Detects early signs of a fall by monitoring bed exits and rail positions. In the event of a fall, instant alerts enable quick response to prevent injuries. 

Pressure Injury Prevention: Tracks patient immobility and prompts necessary actions to mitigate pressure ulcers through timely patient repositioning. 

Patient Mobility Analysis: Monitors and records patient mobility within the room, providing valuable data for assessing patient health and predicting potential health risks. 

Privacy-Preserving Monitoring: Utilizes real-time body segmentation to replace patient images with avatars, maintaining privacy while monitoring essential health metrics. AI-Based Rounding: Automates routine checks like IV levels and vital signs from bedside monitors, integrating critical data into EMR for comprehensive care oversight. 

AI-Based Hand Hygiene for Compliance: Monitors staff hand hygiene, automatically reporting compliance, enhancing safety, and lowering costs of manual report generation.​

Pediatric use cases:

Yes, hellocare's AI-assisted Virtual Nursing Module can apply to pediatrics with the same use cases as described above. 

In addition, sitters can also observe pediatric patients for eating disorders and aggressive behaviours.

Users:

Our AI-Assisted Virtual Sitting Module is designed for a wide range of users, including Sitters, patients with chronic conditions, post-operative patients, and those requiring continuous monitoring. Sitters use the platform to monitor patient data in real-time, make informed care decisions, and provide timely interventions. Caregivers and family members also benefit from the platform’s features, allowing them to actively participate in the patient’s care journey​ and visit their loved ones virtually.

Description:

Infection Prevention & Control

Prevent infections and stop the spread with non-intrusive screening and automated protocol adherence.

Healthcare-associated infections pose a risk to any care environment. The care.ai Platform effectively reduces that risk by using AI-powered sensors to screen those who enter the facility and also ensures safety protocols are followed.

Increase Confidence

Gives patients and staff the peace-of-mind knowing the most advanced technology is deployed to keep the facility safe.

Reduce Costs

Mitigates the need to use costly human resources for tasks better suited to autonomous solutions.

Improve Processes

Provides real-time insights from continuous monitoring to ensure proper protocol is always being followed.

Simplify Compliance and Reporting

Provides a unified view from the IPC Command Center Module making it easier to generate compliance reports while saving time from manually searching and compiling data.

Smart Entry - Symptom Attestation and Vaccine Compliance

Protect your facility from infectious disease with contact-free entry screening and check-in. The care.ai Smart Entry™ solution screens every person who enters for skin temperatures, symptoms and vaccine compliance.

Intelligent Sensors Track and Trace Everyone Inside The Facility

By deploying multiple intelligent sensors throughout the facility, care.ai can track and trace everyone inside the facility. If an infectious disease exposure occurs, everyone who has been exposed can be quickly identified and notified.

Smart Spaces - Ensure IPC Protocol Adherence

care.ai autonomously monitors patient rooms and common areas for safety protocols such as hand hygiene, PPE efficacy and sanitization compliance. Care team members receive real-time feedback, and non-adherent behavior is documented.

IPC Command Center - Monitor and Improve Processes In Real Time

Receive IPC status alerts and other actionable data in real-time through a single view inside care.ai’s IPC Command Center. Regulatory, compliance, and audit reports are easily generated.

Patient and Protocol Monitoring

Stay continuously aware by monitoring your care environment for conditions that require intervention or processes that need improvement.

Staff shortages present challenges when trying to deliver the best care. The care.ai Platform works as an extra set of AI-powered eyes and ears, monitoring and learning in real-time so care teams can be more proactive and less reactive.

Early Warning Capabilities

Automatically detects indicators of potential risks to bring help as promptly as possible, before an adverse event occurs.

Time For More Quality Care

Ambient Intelligent Monitoring lifts the burden of routine tasks away from care teams, allowing them more time for personal interactions with patients.

Rapidly Scale Up Care

By enabling care providers to monitor many patients at one time, remote monitoring helps rapidly scale up care.

Enhance Safety

Remote monitoring capabilities are built into each room, enabling patients and providers to maintain social distancing while still providing care.

Virtual Care

Allow care teams to do more, be more present and provide a better patient experience through the use of on-demand virtual care.

Virtual care enables patients to receive healthcare in ways that provide more convenience and value. The care.ai Platform connects patients with care teams in a meaningful and impactful way, allowing for a positive continuum of care.

Predict, Prevent and Protect

With the largest machine learning behavioral dataset for healthcare, care.ai protects patients and predicts problems before they escalate.

Convenience for Care Providers

Avoids time-intensive on-site visits for care providers by offering more efficient way of delivering care, while maintaining patient satisfaction.

Timely Access to Care

Creates deeper relationships between care providers and patients, allowing for more timely interventions.

Real-Time Intelligence

Alerts care teams immediately if potential problems arise, directly to their own smart devices.

Workforce Optimization

Automate burdensome, manual tasks while improving processes in real-time and optimizing performance.

Healthcare organizations shouldn’t have to choose between efficiency and quality. The care.ai Platform automates manual tasks, creating efficiencies that improve the quality of care while achieving higher compliance rates.

Improve Processes

Continuous monitoring delivers real-time insights and reporting to ensure proper protocols are always being followed.

Single-Click Reporting

Delivers a unified view across the organization, saving hours of time in collecting and organizing data for reporting purposes.

Make Better and More Timely Clinical Decisions

AI and machine learning replaces countless hours of menial tasks, allowing care providers to focus more on their patients.

Quickly Adapt to New Regulations

Provides customizable configuration to fulfill frequently evolving compliance and regulatory mandates.

The World’s Most Advanced Virtual Nursing Platform

Enable Virtual Nursing by leveraging the most advanced in-room sensors, AI, and automated documentation capture to power virtual admission, virtual rounding and virtual discharge workflows.

A Comprehensive View into the Care Environment

care.ai™ Virtual Nursing is assisted by real-time, AI-powered autonomous inferencing. The care.ai™ Platform can automatically detect potential problems such as fall risks, providing an additional level of patient safety support.

Virtual Nursing features can be tailored to the specific needs and focus of your care team and organization.

A Second Nurse in the Care Suite

care.ai™ Virtual Nursing delivers a new and enhanced layer of support to care teams. Virtual Nurses can manage a wide variety of patient care tasks, from routine monitoring and documentation to education, precepting and compliance reporting. On-site nurses are then able to focus more time and attention on the crucial hands-on care that only they can provide. The results include improved clinical outcomes, higher patient satisfaction scores, greater staff retention and reduced operating costs.

The World’s Most Advanced Virtual Nursing Platform

  • Small device footprint utilizing in-room TV
  • On-demand two-way audio/video conferencing
  • Activation via menu or voice
  • Multi-stream video for family calls, care team consultation, language translation
  • Automatic TV activation & switching
  • Automatic call transcription

Insights

The care.ai Virtual Nursing solution includes powerful reporting and analytics tools that provide granular-level data on session parameters, protocol adherence and care team efficacy.

Use the IDA Command Center Performance module to view Virtual Nursing session data over any time range, from a per-Sensor level to across your entire organization. Know the number of sessions held, session duration, which rooms, which nurses, tasks completed and more.

Reporting data can be integrated with EMR and other applicable systems, and used for regulatory compliance, reimbursement support, and admin planning.

Pediatric use cases:

None provided

Users:

Clinicans 

EHR Integrations

Integrations:

Acute care EMR, Ambulatory EMR, Ancillary EMR, Patient portal, Home health, Behavioral health, ADT, Credentialing

EMR Integration & Relevant Hardware:

Recommended, but not required

EMRs Supported:

Epic, Cerner, Allscripts, GE

Hardware Compatibility:

Mobile / Tablet (web optimized), Mobile / Tablet (native app), Other, Desktop

Integrations:

Acute care EMR, Ambulatory EMR, Ancillary EMR, ERP system, Pop health platform, Home health, Behavioral health, ADT

EMR Integration & Relevant Hardware:

Recommended, but not required

EMRs Supported:

Epic, Cerner, Meditech, Allscripts, NextGen, athena, GE, eClinicalWorks

Hardware Compatibility:

Mobile / Tablet (native app), Mobile / Tablet (web optimized), Desktop, Other

Client Types

Awards

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Differentiators

Differentiators vs EHR Functionality:

hellocare distinguishes itself from traditional EHR functionality with advanced integrations and patient-centered innovations:

  • Advanced AI Integration: Implements AI for real-time monitoring and predictive analytics like fall detection and pressure injury prevention.
  • Virtual Care Delivery: Offers comprehensive virtual care including telehealth and virtual nursing.
  • Real-Time Communication Tools: Integrates instant communication tools for enhanced interaction between patients and healthcare providers.
  • Customizable Monitoring and Integration: Supports extensive customization and seamless integration with medical devices and third-party apps, surpassing typical EHR capabilities.
  • Enhanced Security and Privacy: Adds extra layers of data security and privacy, ensuring compliance with stringent regulations.
  • Actionable Insights: Leverages collected data for actionable insights and detailed reporting, aiding in informed decision-making and operational efficiency.

These features position hellocare as a technologically superior, flexible, and patient-centric platform.

Differentiators vs Competitors:

What sets hellocare apart is our commitment to innovation, quality, and partnership. We are the only vendor in the market that meticulously developes the hardware, audio/video stack and the virtual care delivery platform in-house, featuring open architecture and feature flags for customizable solutions. 

  • Our platform is the result of a collaborative effort with our partners, designed to meet the real and evolving needs of clinical teams, patients, and health systems. 
  • We are dedicated to continuous improvement, incorporating monthly releases that integrate real-time customer feedback. 
  • Our approach to partnership is inclusive, ensuring compatibility and integration with existing technology investments by our partners, including EHR/EMRs, telemetry, nurse call systems, clinical communication tools, patient experience, and patient education platforms. 
Differentiators vs EHR Functionality:

None provided

Differentiators vs Competitors:

None provided

Health Equity

Keywords

Images

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Alerts during Sitting.webp

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Videos

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hellocare overview.mov

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Downloads

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Northwell Poster on Falls.pdf

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Alternatives

Company Details

Founded in 2018

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