Oneview’s interface is designed to be user-friendly for patients and families, presenting real-time information—like care team details and daily schedules—in a clear, intuitive format. With readable text, clear icons, and dynamic updates that require no interaction, it ensures essential information is always accessible. Customizable branding enhances comfort and familiarity, helping reduce confusion and support a more informed, engaging patient experience.

Oneview offers a cloud-based analytics platform that captures real-time events from devices, backend systems, and patient interactions—like meal orders, service requests, and education engagement. It integrates with hospital systems, including EHRs, to gather key data such as demographics and schedules. Insights are delivered through interactive PowerBI dashboards and monthly Executive Reports summarizing KPIs and usage metrics, helping hospitals track ROI, enhance care, and optimize operations.

Oneview's Care Experience Platform ensures reliability through seamless EHR integration, real-time analytics, and ISO27001/ISO27701 certifications for security and compliance. It offers minimal IT impact with a fully-managed solution and 24/7 support, enhancing performance and trust.

The Room Controls application allows patients to adjust lighting, window shades, and temperature through the platform, enhancing comfort and independence. Seamlessly integrated with hospital systems, it reduces non-critical requests to nursing staff, improving both patient satisfaction and operational efficiency.

Oneview is a vendor-agnostic platform that integrates seamlessly with hospital systems to support clinical workflows, automate updates, and personalize the patient experience. Using HL7 standards, secure APIs, and message transformation, it enables real-time data exchange to deliver tailored content—like care team info and education—via TV or touchscreen, improving communication and care coordination.

The Care Experience Platform enables bi-directional communication between patients and care teams through native inpatient devices, such as touchscreens, TVs, and personal devices. This feature allows patients to send service requests, provide feedback, and communicate with clinicians in real-time, while care teams can respond promptly, update care plans, and address patient needs. By facilitating seamless, two-way communication, Oneview enhances patient engagement, improves care coordination, and reduces delays in responding to patient concerns, all within a user-friendly, integrated environment

Oneview helps with care coordination by centralizing real-time patient information and making it easily accessible to care teams, patients, and families. Integrated with EHRs and other hospital systems, Oneview surfaces key details like care team assignments, treatment plans, schedules, and education materials directly at the bedside or on mobile devices. Automated workflows ensure that all stakeholders are aligned, reducing communication gaps and improving the consistency and quality of care throughout the patient journey.

Oneview’s Care Experience Platform delivers personalized, interactive education at the point of care, helping patients better understand their conditions and manage symptoms. Through micro-learning content, real-time feedback, and service request tools, the platform boosts engagement, supports timely discharges, and streamlines nursing workflows—all while enhancing patient knowledge and satisfaction.

Oneview's Care Experience Platform improves workflows with automated processes, real-time data and analytics, virtual care integration, device management, and patient-driven features. It integrates with systems like Epic and Computrition to automate tasks such as meal ordering, supports telehealth via an open Virtual Care API, ensures device security and monitoring, and allows patients to make digital requests, reducing staff workload and enhancing care.

Oneview’s EHR integration enhances patient engagement by seamlessly connecting with hospital and third-party systems using secure web APIs, HL7 standards, and custom adapters for complex workflows. Compatible with major EHRs like Epic, Cerner, Allscripts, and MEDITECH, and middleware like Cloverleaf and Rhapsody, it enables automated delivery of personalized education and calming content via TV or touch devices—streamlining workflows and improving the care experience.

Medical Guardian's PERS devices continuously collect real-time data on patient activity, health metrics, and emergency events, providing insights into both daily patterns and critical incidents. This data helps caregivers monitor patient well-being and respond proactively.

The data collected by Medical Guardian PERS devices is processed through advanced analytics platforms. These analytics provide actionable insights for healthcare providers, helping to identify trends, potential risks, and areas where intervention may be required to improve patient outcomes.

Medical Guardian systems support seamless two-way communication between patients and emergency services using advanced, real-time communication technology. In the event of an emergency, patients can instantly connect with healthcare professionals or emergency responders at the push of a button. The system's enhanced voice communication feature ensures clear and direct conversations, even from remote locations. Providers can also initiate check-ins or send personalized health reminders through the device, ensuring continuous engagement and proactive care management. This bidirectional communication system enhances patient safety, ensuring immediate responses and continuous connection with healthcare teams.

Medical Guardian PERS solutions are designed to be user-friendly, with features like voice commands and large, easy-to-read displays, ensuring accessibility for seniors and individuals with disabilities. The system is available at various price points, making it equitable for a wide range of users regardless of their financial situation.

Medical Guardian integrates pre-built care plans into their PERS systems, allowing healthcare providers to tailor monitoring and response protocols according to each patient’s specific needs. These care plans support personalized health management, ensuring that patients receive the most appropriate care.

Medical Guardian PERS systems are compatible with a variety of healthcare platforms, ensuring seamless integration with other health monitoring devices and electronic health records (EHRs). This interoperability helps to create a holistic view of the patient’s health status and improves communication across care teams.

Medical Guardian provides robust operational support, including 24/7 monitoring services and emergency dispatch. Care teams can rely on continuous monitoring and immediate response in case of emergencies, ensuring patient safety at all times.

Medical Guardian PERS enhances clinical support for healthcare providers and empowers patients to monitor their own health data effectively. The system provides real-time health insights and alerts to providers, allowing for timely and accurate interventions. For patients, Medical Guardian PERS offers easy access to health tracking and personalized feedback, which encourages them to be proactive in managing their well-being. This integration supports a more engaged and informed patient experience, facilitating better health outcomes through ongoing education and self-management.

Oneview supports over 32 languages, including features such as right-to-left language support, screen reader tools, and the ability to change the display language on devices. Additionally, Oneview integrates with third-party language service applications which can be deployed on Oneview devices to facilitate interpreter involvement in care discussions at the bedside.

Oneview supports multiple languages, screen reader tools, and personalized theming options, making it accessible to all patients .Oneview has a Virtual Assistant called Ovie, a digital assistant chatbot designed to enhance patient engagement and streamline hospital workflows via patient voice. It provides patients with access to a range of services, including entertainment, meal ordering, service requests, and patient education, all through an intuitive interface on their own device or hospital-provided devices.

When a service disruption occurs, the platform seamlessly transitions into Offline Mode, ensuring continuous patient entertainment and engagement. Once the system issues are resolved, users are automatically prompted to log back into Personalized Mode, restoring their personalized settings and preferences 1 . This feature is designed to improve the patient experience by minimizing the impact of connectivity issues on the availability of key services

Oneview is the only vendor in its category that is both ISO27001 and ISO27701 certified, ensuring a high level of security and compliance. This secure cloud solution simplifies implementation and provides ongoing software improvements, which is a significant advantage over competitors with legacy on-premise architectures

Oneview's technical support model includes both onsite and remote support to ensure comprehensive coverage. Remote software support is provided 24/7/365, including public holidays. Oneview also offers proactive monitoring and upkeep of third-party solutions, ensuring that all incidents are tracked under an agreed SLA and managed efficiently.

Medical Guardian PERS is designed with clear, simple language to ensure that all users, regardless of their reading level, can easily understand and use the system.

The system supports various modes of communication and interaction, including voice prompts, visual alerts, and mobile app notifications, catering to different user preferences and needs.

Medical Guardian PERS offers multi-language support, ensuring that users from diverse linguistic backgrounds can access and use the system effectively.

The system includes features such as large buttons and easy-to-read displays, making it accessible for users with different abilities and preferences.

Medical Guardian PERS ensures reliable connectivity through various network options, providing continuous monitoring and communication without interruptions.

The various systems offered are designed with inclusivity in mind, addressing the needs of diverse populations and ensuring equal access to its features and benefits.

Medical Guardian PERS supports holistic health management by integrating features that monitor physical health, provide educational resources, and facilitate communication with healthcare providers.

The system prioritizes user privacy with robust data protection measures, ensuring that personal health information is securely stored and handled

Users and their healthcare providers have easy access to health data and insights through the PERS system, facilitating informed decision-making and timely interventions.

Medical Guardian PERS incorporates culturally sensitive design elements to respect and accommodate the diverse backgrounds of its users.

Comprehensive support is available for users and providers, including customer service, troubleshooting assistance, and guidance on using the system effectively.

The systems are designed to cater to a diverse user base, with features and options that address varying needs and preferences across different demographic groups.