Locus Health provides the infrastructure to deliver behavioral health care, spiritual support, and social navigation through its configurable platform: Behavioral Health & Spiritual Support * Mental Health Pathways: The platform includes a dedicated Mental Health care pathway for adult populations. * Secure Therapy: Locus supports one-on-one and group counseling (up to 49 participants) via integrated Video Visits. * Mindfulness & Education: Clinicians can push Educational Resources directly to patients, which can include content on mindfulness, spiritual coping, and symptom management. * Music Therapy: The platform has been utilized to deliver music therapy to pediatric patients, facilitating calming techniques and emotional expression.

Locus acts as a digital bridge between clinic visits to supplement care, coordinate complex plans, and facilitate shared decision-making. Supplementing Care & Symptom Management * Virtual Check-ins: Clinicians can perform "virtual rounding" by reviewing patient-submitted vitals, photos, and videos. * Actionable Insights: Real-time alerts for out-of-range data allow providers to manage by exception and intervene before symptoms escalate. * Metric Collection: The platform automatically collects and syncs discrete data into EMR flowsheets, reducing manual charting. * Engagement & Shared Decision-Making * Reminders & Notifications: Configurable alerts keep patients on track with their care plans and notify providers of critical changes. * Patient Education: Providers can push targeted, digital resources to replace traditional paper binders. * Collaborative Tools: Integrated video and messaging allow providers to discuss data directly with patients and their loved ones to decide on next steps. Coordination & Analytics * Care Coordination: The platform captures time spent on care management to support reimbursement and tracks all interactions in the EMR. * Population Analytics: Dashboards provide high-level reports on engagement, outcomes, and program-wide metrics.

Locus provides several ways for caregivers to participate actively in the cancer care journey: Active Participation & Education * Education & Skills: Clinicians can push targeted Educational Resources to caregivers, providing training on clinical skills, medication management, and symptom tracking. * Active Monitoring: Caregivers can use the app to record vitals and answer Surveys on behalf of the patient, ensuring they are central to daily care. * Cancer Navigation: The Locus Navigator (developed with the NCI) helps caregivers coordinate complex schedules and overcome logistical barriers. Emotional & Community Support * Counseling: Integrated Video Visits allow caregivers to join 1-on-1 or group counseling, emotional support, or grief counseling sessions. * Real-time Support: In-App Messaging connects caregivers directly with the care team for immediate guidance or crisis support. * Coping Resources: Customizable pathways can include resources for mindfulness and emotional coping to manage caregiver burnout.

Locus utilizes its enterprise platform to connect patients with experts and trials through the following tools: Expert Connectivity & Second Opinions * Virtual Consultations: Secure Video Visits allow for remote 1-to-1 or group consultations with leading experts without travel. * Seamless Record Sharing: The platform integrates with EMRs to share discrete biometric data and patient summaries, ensuring experts have immediate access to current medical records. * Visual Data: Caregivers can securely send photos and videos to help remote specialists evaluate symptoms or physical findings. Trial Access & Navigation * Locus Navigator: Developed with the National Cancer Institute (NCI), this specialized platform helps navigate patients through complex care journeys, including clinical trial enrollment. * Addressing Barriers: Navigators use the platform to identify and resolve social or logistical barriers that might prevent a patient from accessing a trial. * Digital Concierge: Features like Simplified Scheduling and automated Appointment Reminders keep patients coordinated across multiple specialists and research sites.

GlobalMed offers a provider directory and search functionality through their platforms. This feature allows patients to easily search for healthcare providers by name, specialty, or languages spoken.

GlobalMed platforms include comprehensive provider review management capabilities. Aggregated Reviews: Collects provider reviews from multiple sources, giving a holistic view of patient feedback. Reviews Management: Allows providers to manage and respond to reviews, helping to maintain a positive online presence. Customizable Star Ratings: Offers customizable star rating calculations to reflect specific criteria important to your practice. Analytics: Provides detailed analytics to glean insights into patient experiences and identify areas for improvement. These features help ensure that providers can effectively manage their reputation and continuously enhance patient satisfaction.

GlobalMed platforms offers robust scheduling features to streamline the appointment process for both patients and providers: Flexible Scheduling: Patients can schedule appointments by date or preferred provider. Providers can manage their availability and accept or decline appointment requests. Automated Reminders: The system sends automatic SMS and email reminders to reduce no-shows and keep everyone informed. Rescheduling and Cancellations: Both patients and providers can easily cancel or reschedule appointments directly within the app. Virtual Waiting Rooms: These allow for a coordinated start to virtual visits, ensuring a smooth experience.

GlobalMed platforms allows for utilization of a network of virtual healthcare providers to manage patient demand dynamically. This helps balance the workload and ensures timely care delivery.

GlobalMed virtual visit solutions are designed to be accessible and seamless allowing users to switch between synchronous and asynchronous modalities. These solutions integrate smoothly with existing provider workflows, ensuring efficiency and continuity of care.

Digital Form Upload & Intake: Streamlines the patient intake process, ensuring all necessary forms are uploaded and accessible to healthcare providers before the visit. Integrated Symptom Checking: Allows patients to input symptoms and get preliminary health insights before their consultation, enhancing the pre-visit experience. Accessible Waiting Room: A virtual space where patients, providers, and staff can interact, making the wait time productive and engaging. Patient Queueing: Manages patient flow efficiently, ensuring smooth operations and timely consultations. Sharing Images/Videos: Patients can easily upload images or videos relevant to their condition, providing the care team with more detailed information for diagnosis. Integration with Connected Devices: Collects vital signs and health data through connected devices, ensuring a comprehensive view of the patient's health. Patient/Member Contact & Chatting: Facilitates direct communication between patients and providers, enhancing the overall care experience.

GlobalMed platforms offers a comprehensive suite of features to enhance virtual healthcare delivery: High-Resiliency, High-Latency Video: Provides robust video quality that can toggle to phone/audio and supports multi-party video. Annotatable Patient Education: Allows for interactive patient education materials that can be annotated during consultations. Multimodal Communication: Enables users to switch between text, chat, in-app messaging, and secure portals seamlessly. Asynchronous Interviews: Includes integrated symptom checking and virtual triage, allowing for asynchronous patient interviews.

GlobalMed platforms offers robust features to enhance healthcare delivery: Leverage Existing Patient Info: Utilizes existing patient demographic and medical information to streamline care. EHR Documentation Support: Integrates seamlessly with EHR systems to support comprehensive documentation. Auto-Generated Clinical Documentation: Automatically generates clinical notes, saving time and ensuring accuracy. Timely Review and Revision: Allows providers to review, confirm, or revise diagnoses, treatment options, and care plans within their existing workflow tools. Photo and Recording Integration: Supports the integration of photos and recordings into patient records.

GlobalMed offers round-the-clock technical support to address any hardware or software issues that may arise.

GlobalMed software suite has insight to many different metrics for providers