Reduce community health care gaps without adding staff resources with Get Well's SDOH Screening & Navigation program

Reach and assess vulnerable populations

Text-based screening and outreach without requiring an app increases engagement and response, leading to better risk assessments for your patient population, including non-

English speakers.

Augment patient and clinical staff experience

Patient responses automatically integrate into the EHR and are categorized for relevant resource referral by Get Well Navigators, reducing administrative burden on staff. Automate conversations with patients to scale staff resources and efficiently close care gaps.

Empower action with clinical, social, and behavioral interventions

Referring patients to valuable resources and education, with regular follow-up, demonstrates ongoing care, fostering greater trust and loyalty between patients and your organization.

Measure program success and ROI

Our program assists in meeting CMS and IQR requirements, Joint Commission accreditations, HEDIS measures, and broader health equity goals, leading to better reimbursements and more equitable health outcomes.

Learn how UMass Memorial Health broke SDOH screening and navigation records using Get Well Health Equity:https://www.getwellnetwork.com/resource/case-study-umass-memorial-health-sdoh/

Get Well delivers high-touch and high-tech consumer-centered experiences that build lifelong loyalty while increasing patient engagement, improving outcomes, and growing market share. Get Well seamlessly blends innovative technology and personal interaction to touch every part of the healthcare consumer journey -- in the community, at the point of care and beyond.

Get Well’s 360 Platform is the consumer digital platform for a new era and includes programs aimed at solving the most pressing issues facing healthcare systems:

1. Patient Reactivation and Care Gap Closure: Targeted outreach aimed at (re)activation of dormant patients, care gap closure, and value-based care (VBC) initiatives utilizing customized campaigns at scale to reactivate and reattach patients.
2. Health Equity: Augmented staff combined with tech-enabled care that closes health and social gaps within your communities through SDOH screening and navigation to appropriate resources. Get Well also offers Maternal Health Equity and Youth Mental Health solutions for ACOs, payers, and IDNs.
3. Point of Care Engagement: Multimodal smart room technology that improves communication, engagement, and outcomes for patients, families and care teams. Includes interactive patient care (IPC), digital patient, staff, and unit rounding, and digital white board and door board signage.
4. ED Interactive Experience: A no-download, no-account-required interface that provides smart-triage, expectations setting & management, and entertainment to distract and de-escalate ED patients. Solution is launched on patients’ devices and enables medication fulfillment, pulse surveying, and patient retention.
5. Guided Care: 300+ digital care plans that navigate patients through pre and post discharge pathways that utilizes AI-enabled virtual monitoring, automated clinical workflows, symptom surveys and patient check-ins. Our discharge and procedural programs also offer augmented care navigators providing disease specific outreach and navigation to in-network providers and services.

Leading healthcare organizations continue to partner with Get Well for the following reasons:

1) Digital consumerism at our core: Get Well has invested over $50M to build a first of its kind digital health platform for consumer-centered experiences. Our team comes from digital consumer-first companies such as Marriott, Apple and Airbnb, and leverages this experience to reimagine the healthcare consumer journey.

2) Comprehensive, all-in-one platform: Our platform-first approach allows us to drive rapid innovation and efficiently meet the needs of healthcare organizations today – not down the road. We enable a more streamlined digital experience across the healthcare consumer journey, eliminating the need for costly point solutions.

3) Clinical expertise and training: With a renewed investment in learning resources and user support, we make it even easier for care teams to engage consumers in their healthcare journey, streamline their workflow, improve communication and achieve outcomes.

4) Unmatched interoperability and security: Get Well holds the top 1% of security designations in the world and has set up nearly 500 integrations with various partners to make our platform highly integrated and interoperable.

Learn how Adventist Health realizes $120M in patient revenue with Get Well: https://www.getwellnetwork.com/resource/adventist-health-case-study/

We know reaching out for help isn’t easy for patients. That’s why Advocatia makes the process of finding the coverage and resources available as simple as possible through our powerful technology and proven processes that connect patients and their families with the right national, local, and hospital programs or affordable health insurance options. Unlike full-service revenue cycle management companies that offer a broad spectrum of services, Advocatia has established deep experience and an in-depth understanding around complex specialty benefits and financial assistance enrollment. We know the programs. We know how to identify those who qualify. And we know how to get them enrollment as quickly and efficiently as possible. The Advocatia Benefit Screening solution combines a powerful screening tool the uncovers all potential programs available to the patient with an engaging communication tool called Benefit Text that streamlines the processes, eliminates unnecessary follow-up appointments, and removes the friction when communicating with patients. By ensuring each patient has the coverage they qualify for, we reduce uncompensated care, decrease bad debt, improve performance, and help hospitals reach their financial goals. Whether we arm a hospital’s team or deploy ours, Advocatia streamlines the intake process and makes the financial assistance experience more efficient for the hospital and for their patients. At the core of our solutions is a state-of-the-art technology that ensures all eligible individuals receive the health coverage they qualify for, including Federal programs such as Medicaid, CHIP, SNAP, programs through the Health Exchange Marketplace, and other state, local and hospital-specific resources.

More than $20 Billion of annual uncompensated care provided by hospitals could have been recovered through financial assistance programs. Advocatia dramatically impacts uncompensated care for hospitals by removing financial barriers for their patients. Advocatia’s proprietary algorithms help identify resources and enroll individuals in programs and low-cost healthcare insurance, so they are prepared when they need it and no longer have to delay care. At the core of our program is a state-of-the-art technology that ensures all eligible individuals receive the coverage they are qualified for including Medicaid, CHIP, SNAP, programs through the Health Exchange Marketplace, and other state and local resources. Whether we arm your team or deploy ours, Advocatia streamlines the intake process and makes the financial assistance experience more efficient. By empowering their team and their patients with Advocatia, hospitals dramatically reduce their bad debt, increase reimbursement, and improve their patient experience.

• End-to-end enrollment platform
• Available in 72 languages
• Programmed for all 50 states
• Automated application completion and submission

• End-to-end enrollment platform
• Screen for over 1000 unique programs
• Live in over 200 hospitals