Artera ScheduleCare Helps Streamline Scheduling with 24/7 Online Appointment Booking for Patients

Online Self-Scheduling

• Allow patients to book appointments 24/7 effortlessly by finding available slots and booking appointments without phone calls or staff involvement.

Automated Waitlisting

• Minimize no-shows and optimize slot usage. Patients are notified about earlier openings, keeping your schedule full and optimizing your revenue.

Operational Efficiency

• Eliminate time-consuming manual scheduling with an always-open digital front door that allows staff to focus on care rather than calling.

Enhanced Interoperability

• Integrate smoothly with EHR systems for real-time data updates, reducing errors and streamlining operations.

Unified Experience

• Create a personalized brand experience with your organization’s colors and logo, and streamline all patient communications through one platform, ensuring consistent messaging.

Analytics and Insights

• Use Artera Harmony insights to track patient engagement and refine your messaging strategies, boosting retention and satisfaction.

Why Choose Artera ScheduleCare?

Streamline your scheduling process to acquire and retain more patients, improve operational efficiency, and enhance interoperability with a seamless, user-friendly scheduling experience for your patients.

Acquire and Retain Patients

• Increase patient bookings and revenue
• Leverage conversational messaging to secure the appointment and follow-up
• Enhance patient retention via SendMsg API and via link embed in automated outreach
• Include a self-schedule link in population health campaigns for efficient scheduling and new patient acquisition

Artera, a SaaS leader in digital health, transforms patient experience with AI-powered virtual agents (voice and text) for every step of the patient journey. Trusted by 900+ provider organizations — including specialty groups, FQHCs, large IDNs and federal agencies — engaging 100 million patients annually. Artera’s virtual agents support front desk staff to improve patient access including self-scheduling, intake, forms, billing and more. Whether augmenting a team or unleashing a fully autonomous digital workforce, Artera offers multiple virtual agent options to meet healthcare organizations where they are in their AI journey. Artera helps support 2B communications in 109 languages across voice, text and web. A decade of healthcare expertise, powered by AI.

Founded in 2015, Artera is based in Santa Barbara, California and has been named a Deloitte Technology Fast 500 company (2021 - 2024), and ranked on the Inc. 5000 list of fastest-growing private companies for five consecutive years.

Our single platform approach provides immediate visibility into revenue cycle opportunities, tackling some of today's biggest challenges with the following Productized Analytics Suite Modules:

• Workforce Quality Insights (WQI) – Links front-office actions to financial KPIs
• Patient Access Insights (PAI) – Enhances financial experience pre-service
• Revenue Integrity Suite (RI) – Reduces denials and compliance risks
• Productivity Analytics (PA) – Improves staff productivity in real-time
• Cost Insights (CI) – Targets controllable costs
• Business Office Suite (BOS) – Unifies patient accounting data

Founded in 1993, MedeAnalytics is an innovation-focused company. Over the past three decades, we have worked tirelessly to reimagine healthcare through the power of data—and helped thousands of organizations achieve their potential along the way.

Leveraging state-of-the-art analytics and data activation, MedeAnalytics delivers actionable insights that support payers, providers, employers, and public entities as they navigate the complex healthcare landscape.

Using artificial intelligence and machine learning alongside the most advanced data orchestration in the industry, we empower organizations to optimize their resource allocation, experience superior patient outcomes, and achieve population health management goals.

Rule-Based Scheduling Capabilities 

• Help patients quickly find suitable appointment slots based on provider specialty, location, insurance type or condition, while providers benefit from a customizable directory to present their schedules. 

Advanced EHR Integration

• Artera offers discrete writeback capabilities across many leading EHRs

• Detailed and summary level reporting for different views to serve multiple purposes; 
• Standard and ad-hoc reporting allowing clients flexibility to slice/dice based on unique corporate needs;
• Incorporation of MedeAchieve across entire RCM portfolio to incorporate metric tracking into key enterprise initiative tracking;
• Worklisting available throughout the RCM workflow;
• Vendor flexibility – Plug & play any vendor into existing Mede workflows;
• Robust rules engine to drive efficiencies and streamline workflows;
• Integration of AI Agents to streamline and reduce manual entry;
• Predictive analytics using AI intelligence;
• Focus on productivity analytics to highlight and stratify registrar performance;
• Integrated Financial Clearance Workflows to maximize revenue generation

Enterprise Analytics - MedeAnalytics helps users identify key outliers in their data and distribute the right actionable information to the right people – at the right level – throughout the enterprise. 

MedeAnalytics can measure revenue and practice performance across the entire system. Our approach to organizing data into a patient longitudinal record has led to improved financial, operational, and even clinical performance.

Our Integrated MedeAchieve solution improves strategy execution with action plans that define your objectives, align staff around shared goals, and track progress in a closed­ loop system.