Viaante's comprehensive RCM solutions cover the full spectrum of the revenue cycle, while its RPM services enable proactive patient management through technology-driven monitoring tools. RCM Solutions: Patient Registration & Insurance Verification: Ensures accurate patient data collection and insurance verification to minimize payment delays. Medical Coding: Accurate CPT, ICD-10, and HCPCS coding ensure compliance, reducing claim rejection risks. Charge Capture & Claims Submission: Efficient charge capture and claims submission ensure timely payments, reducing turnaround time. Denial Management: Addresses and resolves claim denials, improving revenue recovery. Payment Posting & Reconciliation: Precise payment posting and reconciliation ensure accurate financial records. AR Follow-up & Collections: Systematic follow-up and collections ensure timely payments for outstanding balances. RPM Solutions: Viaante's RPM services enable healthcare providers to remotely monitor patient health data, such as vital signs, from wearable devices and other health monitoring tools. These solutions offer: Real-time Patient Monitoring: Continuous monitoring of patient vitals like blood pressure, glucose levels, and heart rate, allowing for timely interventions. Data Collection & Analysis: Automated health data collection from patients at home, with real-time analysis to detect anomalies. Improved Patient Engagement: Enables better engagement with patients by offering insights and notifications for timely care interventions. Chronic Disease Management: Efficient remote monitoring of chronic conditions such as diabetes and hypertension, helping reduce hospital visits and readmissions. Integration with EHR Systems: Seamless integration of patient data into Electronic Health Records (EHR), improving the quality of care through accessible and accurate patient information. By combining RCM with advanced RPM services, Viaante helps healthcare providers achieve financial stability while delivering higher quality care through continuous monitoring and proactive patient management. This dual focus ensures healthcare practices are not only more profitable but also more effective in managing long-term patient health.

Aiva Patient Assistant is a voice assistant for patients, giving them hands-free control over their experience while reducing busywork for nurses.

Aiva leverages Alexa devices in patient rooms. We integrate with more than 25 inpatient systems, including building management (like Siemens, Desigo and Trane), patient experience (like GetWell, Sonifi, pCare and Vibe), communications (like Voalte and Vocera), EHR (Epic, Cerner) and nurse call (Rauland).  

Patients enjoy instant results and a more self-directed experience, improving satisfaction.

Nurses spend less time on low-value requests and more on direct patient care, allowing them to practice at the top of their license. For example, at a rehab hospital in Philadelphia, patients average more than 12 requests per day using Aiva, saving nurses more than 7500 hours per year.   

Aiva is the virtual assistant for healthcare, using conversational control of 25+ inpatient systems to reduce nursing workload and improve patient experience.  

Our clients include Cedars-Sinai Medical Center, BayCare Health, Houston Methodist Hospital, Boston Children's Hospital, Jefferson Health and Moffitt Cancer Center.

Aiva Smart Room lets patients control lights, blinds, thermostats and TVs by giving voice commands to enterprise-managed Alexa devices. Making patients more independent improves satisfaction while freeing up nurses to focus on higher-value bedside care.

Aiva Assistant allows nurses and pharmacists to read and write to the EHR, set reminders, access policies & protocols and control patient room environments from anywhere in the hospital. Aiva's mission is to cut by 50% the time staff spend stuck in front of a computer screen.

EHRs do not provide hands-free Smart Room controls like lights, blinds, thermostats and TVs. They also don't offer music, educational content, nurse call assistance or integration with language interpreter services.

Aiva is the only full-featured in-patient voice platform in the U.S.  

For example, Aiva's integrations with 25+ inpatient systems make us the only vendor enabling full Smart Room capabilities in U.S. hospitals, including voice control over lights, blinds, thermostats, TVs, PBX and nurse call.  

In addition, Aiva Patient Assistant is the only voice assistant enabling access to a range of patient-centric content, from medication education to music and relaxing sounds.