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Solutions
Description
Compatibility Level
Clients
Product Capabilities
Use cases
EHR integrations
Client types
Awards
Differentiators
Health equity
Keywords
Media
Company details
Jump to:
Categories
Solutions
Description
Compatibility Level
Clients
Product Capabilities
Use cases
EHR integrations
Client types
Awards
Differentiators
Health equity
Keywords
Media
Company details

Categories

Solutions

Description

Product Description:

Koda’s scalable SaaS solution creates clear, actionable care plans that reduce the total cost of care, elevate the patient experience, and improve equity of access. Our solution is a one-stop shop for ACP - where patients understand their options and communicate clear directives- giving providers the necessary information for better, more efficient care.

About Koda Health:

Serious Illness Planning: Simplified

Alleviate the burdens of unplanned medical decisions with Koda’s digital planning solutions for Advance Care Planning.

Product Description:

GetWell enables healthcare organizations to drive patient or member growth and retention through a combination of AI-driven text messaging and virtual care navigation. GetWell's programs support patients and members throughout the care continuum, guiding patients to the next best step in their care. 

The range of growth and retention programs offered includes:

  • Dormant Patient Reactivation: grow patient panels by re-engaging patients who have not visited their physicians in a year or more
  • Care Gap Closure: drive patient retention by reminding patients about gaps in care (such as cancer screenings, annual wellness visits, or vaccinations), and supporting them to schedule appointments
  • Member Onboarding: for payer organizations, support new members by navigating through resources regarding their benefits and care delivery options
  • Member Engagement: for payer organizations, drive member loyalty and engagement by reminding members of available care options, such as mental health support programs 

Learn how a Midwestern health system has partnered with Get Well to enhance patient engagement across its five hospitals, urgent care network, EDs, and primary and specialty care services, aiming to close care gaps, grow market share, and boost brand loyalty: https://www.getwellnetwork.com/resource/case-study-midwestern-health-system/

About Get Well:

Get Well delivers high-touch and high-tech consumer-centered experiences that build lifelong loyalty while increasing patient engagement, improving outcomes, and growing market share. Get Well seamlessly blends innovative technology and personal interaction to touch every part of the healthcare consumer journey -- in the community, at the point of care and beyond.

Get Well’s 360 Platform is the consumer digital platform for a new era and includes programs aimed at solving the most pressing issues facing healthcare systems:

  1. Patient Reactivation and Care Gap Closure: Targeted outreach aimed at (re)activation of dormant patients, care gap closure, and value-based care (VBC) initiatives utilizing customized campaigns at scale to reactivate and reattach patients.
  2. Health Equity: Augmented staff combined with tech-enabled care that closes health and social gaps within your communities through SDOH screening and navigation to appropriate resources. Get Well also offers Maternal Health Equity and Youth Mental Health solutions for ACOs, payers, and IDNs.
  3. Point of Care Engagement: Multimodal smart room technology that improves communication, engagement, and outcomes for patients, families and care teams. Includes interactive patient care (IPC), digital patient, staff, and unit rounding, and digital white board and door board signage.
  4. ED Interactive Experience: A no-download, no-account-required interface that provides smart-triage, expectations setting & management, and entertainment to distract and de-escalate ED patients. Solution is launched on patients’ devices and enables medication fulfillment, pulse surveying, and patient retention.
  5. Guided Care: 300+ digital care plans that navigate patients through pre and post discharge pathways that utilizes AI-enabled virtual monitoring, automated clinical workflows, symptom surveys and patient check-ins. Our discharge and procedural programs also offer augmented care navigators providing disease specific outreach and navigation to in-network providers and services.

Leading healthcare organizations continue to partner with Get Well for the following reasons:

1) Digital consumerism at our core: Get Well has invested over $50M to build a first of its kind digital health platform for consumer-centered experiences. Our team comes from digital consumer-first companies such as Marriott, Apple and Airbnb, and leverages this experience to reimagine the healthcare consumer journey.

2) Comprehensive, all-in-one platform: Our platform-first approach allows us to drive rapid innovation and efficiently meet the needs of healthcare organizations today – not down the road. We enable a more streamlined digital experience across the healthcare consumer journey, eliminating the need for costly point solutions.

3) Clinical expertise and training: With a renewed investment in learning resources and user support, we make it even easier for care teams to engage consumers in their healthcare journey, streamline their workflow, improve communication and achieve outcomes.

4) Unmatched interoperability and security: Get Well holds the top 1% of security designations in the world and has set up nearly 500 integrations with various partners to make our platform highly integrated and interoperable.

Learn how Adventist Health realizes $120M in patient revenue with Get Well: https://www.getwellnetwork.com/resource/adventist-health-case-study/

Compatibility level

Select which hospital or health system you work at and see a personalized compatibility level.

Clients

Select which hospital or health system you work at and see the client list

Product Capabilities

Our KodaCares service layers on top of our digital tools to provide a human touch for your patients who need additional support. Our expert team guides them through their planning but also works to alleviate any burdens from plan completion - from facilitating conversations with their care team and family members, to clarifying therapeutic options.

Koda's ACP allows patients to digitally send their plans to their Surrogate Decision Makers (SDMs) and any other caregivers. Our KodaCares service facilitates phone calls between SDMs, loved ones, and the patient to ensure clarity and alignment regarding care preferences.

Koda seamlessly fits within a system's workflow and needs. Once patients are referred to us, Koda's ACP experience guides them through their planning. Once their plans are complete, they're made digitally available to your organization. You'll receive regular updates about the progress of your patient base through ACP; we also notify you of patients appropriate for a DNR-OOH, and any needs that may become apparent while your high-risk patients are supported through our KodaCares service.

Koda's digital tools contain videos, "select all that apply" sections, and other interactive tools to educate patients then capture their care decisions. There are in-app nudges that have various functions including: 1) notifying patients when a decision differs from their ideal quality of life 2) Explain their options and the requirements for in-app legalization 3) Clarify surrogate decision-maker options and requirements. This interactive process aggregates these decisions into the appropriate legal forms without feeling as though they're completing paperwork.

Augmented staff combined with tech-enabled care that closes health and social gaps within your communities and enables outreach and navigation to in-network providers and services.

All patient & member responses can be passed back to the EMR

Yes

Yes, because our solution offers a blend of AI & human interaction and engagement

Yes with proven use cases to share

Get Well continues to push the envelope on innovative solutions to better manage, engage, and support our client's and their consumers (patients or members).

Use Cases

Description:

Koda can be used for a full enterprise deployment within a health system responsible for total cost of care or a payor.

Pediatric use cases:

None provided

Users:

Patients 18+ 

Description:
  • Dormant Patient Reactivation: grow patient panels by re-engaging patients who have not visited their physicians in a year or more
  • Transitions of Care: grow patient panels and prevent leakage by navigating patients to appropriate follow-up care following ED or Inpatient visits
  • Care Gap Closure: drive patient retention by reminding patients about gaps in care (such as cancer screenings, annual wellness visits, or vaccinations), and supporting them to schedule appointments
  • Member Onboarding: for payer organizations, support new members by navigating through resources regarding their benefits and care delivery options
  • Member Engagement: for payer organizations, drive member loyalty and engagement by reminding members of available care options, such as mental health support programs
  • Health Equity: Augmented staff combined with tech-enabled care that closes health and social gaps within your communities via SDOH capture & navigation, Youth mental health, and maternal health support
Pediatric use cases:

Same as listed above

Users:

Adults and peds

EHR Integrations

Integrations:

Acute care EMR, Ambulatory EMR, Ancillary EMR, ERP system, Patient portal, Pop health platform, Home health, Behavioral health, Community based organizations, ADT, Access +/or revenue cycle, Credentialing, Website / public online sources, Other

EMR Integration & Relevant Hardware:

Use case dependent

EMRs Supported:

Epic, Cerner, Meditech, Allscripts, NextGen, athena, GE, eClinicalWorks, McKesson, Other, Allscripts/Eclipsys, Athenahealth, Azalea Health/Prognosis, CPSI, Evident, Healthland, MEDHOST, MedWorx, QuadraMed, Self-developed, Would prefer not to disclose, Point Click Care

Hardware Compatibility:

Desktop, Mobile / Tablet (web optimized), Mobile / Tablet (native app), Other

Integrations:

None provided

EMR Integration & Relevant Hardware:

None provided

EMRs Supported:

None provided

Hardware Compatibility:

None provided

Client Types

Awards

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Differentiators

Differentiators vs EHR Functionality:

Koda goes beyond the digital/EHR version of paper forms. It provides robust education, support, and guidance through care planning. Our process ensures informed consent by patients, distributes the plan to all stakeholders, and introduces concepts like hospice and palliative care.

Differentiators vs Competitors:

Koda's ACP Experience:

  • Provides digital tools and expert human support for ACP plan completion and guidance
  • Produces legal documentation for all 50 states
  • Supports in-app signing according to state requirements
  • Seamlessly integrates with your clinical workflow and EMR systems
  • Is proven to make patients more comfortable discussing and navigating their serious illness
Differentiators vs EHR Functionality:

GetWell Navigate goes beyond basic text or portal functionality to meet patients where they are and provide easy access to appointment scheduling, transitional care management and navigation to down stream services, be they clinical or social needs. Our AI-enabled platform and augmented care navigators create a near-real time responsiveness to patient or member inquiries that ensure they do not slip through the cracks of what can feel like a disparate health journey. 

Differentiators vs Competitors:

Our activation and growth, retention and navigation, and heatlh equity modules all fit in seamlessly on Get Well's 360 platform and allow for the right level of support throughout one's health journey, which leads to lifelong loyalty, deepened patient/member relationships, improved clinical quality and market share growth. 

Competitors typically offer partial solutions that ask a lot of clinical staff and patients/members, but our platform is built to drive actions without increasing the burden on your care teams.

Health Equity

Keywords

Images

1 of 4

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State-Specific Document Production

No images provided

Videos

1 of 6

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Koda + Houston Methodist Case Study

No videos provided

Downloads

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The Value Koda Brings
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Get_Well_Module_One_Pager_-_Activation___Growth.pdf

Alternatives

Company Details

Founded in 1999

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