Our Readmission Avoidance Program (RAP) uses advanced assessments and remote patient monitoring to promptly and accurately diagnose low-acuity conditions. Our service supports condition-specific clinical pathways and comprehensive patient education, aimed at reducing readmissions by at least 30%. Our service includes tailored 30-, 60-, and 90-day care plans, enhancing patient understanding and management of their health, thereby minimizing hospital readmissions.

Our RAP facilitates seamless communication between clinicians and patients through video consultations and messaging, all integrated into the Avery Telehealth digital health platform. It also offers continuous monitoring of vitals and medical conditions, ensuring that both healthcare providers and patients have easy access to essential health data. To guarantee reliable access, we provide WiFi and cellular-enabled RPM devices and tablet (synchronized with the Avery Telehealth platform).

Our RAP streamlines care coordination among primary care physicians (PCPs), specialists, and patients. Our program provides both healthcare teams and patients with tailored access to chronic care management and remote monitoring, all facilitated through the Avery Telehealth platform.

Our RAP facilitates seamless care transitions by assisting with discharge planning to ensure smooth and timely patient transfers. Leveraging the capability to connect and transfer data across various EHR/EMR systems, our program allows for easy transitions upon patient discharge.

Avery Telehealth offers over 25 clinical pathways designed to address both chronic and acute conditions. Each diagnosis typically includes 6 to 9 patient education and training modules, providing comprehensive support tailored to individual needs.

Our evidence-based review process ensures that all clinical pathways and patient education materials remain current, accurate, and aligned with the latest medical research. Created and maintained by a team of certified health experts, including registered nurses and nurse practitioners, our content undergoes ongoing, rigorous evaluation against the most up-to-date medical literature and clinical evidence.

Our RAP allows healthcare teams to adapt programs to specific local conditions, including RPM devices, practice patterns, workflows, and clinician preferences. The Avery Telehealth platform enhances this capability by enabling modifications to condition-specific programs and educational content. It also allows customization of reporting tools for vital tracking and trend analysis.

Our program is accessible via the Avery Telehealth platform, enabling clinicians to seamlessly customize existing pathways and create new ones.

The Avery Health platform offers comprehensive analytics and reports, allowing clinicians and patients to access various health measurements, such as weight and blood pressure. Users can tailor reports to specific programs and monitor vitals over different periods—from a week to a year and beyond—to track trends and changes. All reports and analytics are customizable and can be easily shared between the healthcare team and patients.

Our Readmission Avoidance Program harnesses the Avery Telehealth platform to efficiently identify and remedy gaps in clinical pathways. By drawing on the latest medical evidence, we tailor 30-, 60-, and 90-day care plans to each patient's specific needs, ensuring thorough care coverage. This focused approach reduces hospital readmissions and improves care transitions.

Our content is built below a fourth grade reading level and available in 30 different languages (in variations). Avery Telehealth's RPM devices feature easy-to-read displays, presenting measurements in a user-friendly format tailored to the appropriate reading level.

Avery Telehealth can enable text/SMS without a smartphone, including email and video visits.

Our platform and content are available in 30 languages: Arabic*, Bulgarian, Chinese*, Czech, Danish, Dutch, English, Estonian, Finnish, French, German, Greek, Hungarian, Indonesian, Italian, Japanese, Korean, Latvian, Lithuanian, Norwegian, Polish, Portuguese, Romanian, Russian, Slovak, Slovenian, Spanish, Swedish, Turkish, and Ukrainian (*variations supported).

Avery Telehealth connects patients/members and clinicians through multiuser video calls, in addition to in-app chat and text messaging features. When using Avery's RPM devices, the platform and app allow the user to choose their preferred language and adjust font sizing according to their needs. All these features are comfortable and easy to use.

Avery Telehealth provides both Bluetooth enabled medical devices or cellular enabled tablets, so patients are not required to have Wi-Fi access. Avery Telehealth leverages a dynamic suite of data carriers such as AT&T and Verizon.

Avery Telehealth's program is accessible and works for everyone, regardless of their ethnicity, ensuring no biases when enrolled in our programs and services. We ensure equitable access for all users.

Avery's RAP and solutions adhere to Social Determinants of Health (SDoH). The Avery Telehealth platform includes clinical pathways to managing each individual person's care, including patient engagement, SDoH, health education programs, biometric reports and trends to meet the full cycle of care.

Avery Telehealth is SOC 2 Type II, including certifications for ISO/IEC 27001:2013 and PCI-DSS.

Avery Telehealth provides a cellular-enabled tablet, allowing all Bluetooth RPM devices to connect and record data.

Avery Telehealth supports 30+ languages, and offers listened clinician/nursing support in all 50 states in the United States.

Avery Telehealth offers comprehensive guidance for patients enrolling in our programs and other solutions (including platform/app installation, device connectivity and RPM devices).

Avery Telehealth offers extensive versatility and inclusivity, accommodating more than 30 languages to serve a broad demographic throughout the United States. The platform ensures that all visuals are respectful and culturally representative, promoting inclusivity.

We offer patient engagement options in multiple languages through text and email. We also offer provider engagement options through text and email.

This privacy notice discloses the privacy practices for Nebo II Inc. d/b/a HealthNautica, our website https://healthnautica.com and our mobile app eORdersNOW. HealthNautica provides a software platform to facilitate and coordinate care and reimbursement. HealthNautica’s software streamlines the workflow, improves care, operational efficiencies and reduces denials and payment reductions. Our software replaces cumbersome and error-prone phone and fax processes ensuring that patients are managed safely, efficiently and with improved outcomes. HealthNautica receives personal health information (PHI) through health care providers (and their office staff) who are requesting health care services on behalf of their patients. It also collects PHI through hospitals and surgical centers that provide these services. PHI is also be submitted by the patients who are the recipient of the health care services. Patient consent for the collection, use and disclosure of PHI is managed by the health information custodians (e.g. physicians, hospitals, surgical centers). HealthNautica supports the disclosure of PHI only under the following circumstances: Between health information custodians who are arranging health care services to patients. Where permitted and/or required by law, report information to government agencies, payers and other entities responsible for patient care and reimbursement. HealthNautica is committed to the protection of PHI at all times. HealthNautica employs administrative, physical and technical safeguards to protect PHI from theft, loss, unauthorized use, modification, disclosure and destruction. This includes: All PHI is hosted in secure, access controlled data centers All information is encrypted at rest and in transit HealthNautica software authenticates and limits access only to authorized users All user’s access to PHI is logged and audited HealthNautica adheres to a privacy policy to ensure PHI is protected. This includes: All staff are aware of the purposes for which PHI is collected and maintained and trained on their legal obligations to protect PHI Agreements with participating health care providers that outline privacy and security requirements Monitor security to detect for any breaches PHI is not used or disclosed for purposes other than those for which it is intended. HealthNautica does NOT sell, rent, share or provide PHI or even any de-identified information in the aggregate to any third party. https://healthnautica.com/about-us/privacy/

User support is provided by subject-matter experts during extended business hours (Monday-Saturday). These same experts are on call after hours. We provide unlimited onsite and remote training sessions.