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Solutions
Description
Compatibility Level
Clients
Use cases
EHR integrations
Client types
Differentiators
Health equity
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Company details
Jump to:
Categories
Solutions
Description
Compatibility Level
Clients
Use cases
EHR integrations
Client types
Differentiators
Health equity
Keywords
Media
Company details
Avery by Drive Health
Avery by Drive Health

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Categories

Solutions

Description

Product Description:

Avery by Drive Health is an Agentic AI Caregiver designed to augment clinical teams by managing two-way communication across every stage of care. From pre- and post-operative outreach to transitional care and chronic condition management, Avery engages patients through accessible text and voice channels—available in 15+ languages and expanding through our partnership with Google. Avery integrates seamlessly with EHR, CRM, and care-management systems, allowing providers and payers to unify engagement workflows under one intelligent platform. Every interaction is secure, logged, and compliant (HIPAA and SOC 2 Type 2), ensuring clinical safety and trust. Health systems use Avery to extend nurse capacity, improve patient satisfaction, and deliver equitable, personalized care at scale.

About Drive Health:

Product Description:
PatientConnect Voice offers interactive voice response (IVR) calling directly to your patient's phone. Increase patient engagement and improve adherence with custom reminders and symptom questions through automated calling. Organizations have full control over content, cadence, and response delivery of automation sent delivered to their patient population.
About Health Recovery Solutions:

Health Recovery Solutions (HRS) supplies 400+ leading health systems, physician groups, and home health organizations with the most advanced remote monitoring platform focused on changing patient behavior to reduce readmission and improve clinical outcomes. HRS' disease-specific telehealth solutions are customized with 90+ care plans, educational videos, teach back quizzes, customized education, and medication reminders, while also integrated with Bluetooth peripherals for advanced clinical monitoring. Video calls, phone calls, and messaging are part of the communication tools as well as 24/7/365 direct technical patient support through the tablets provided or mobile apps. 

Compatibility level

Select which hospital or health system you work at and see a personalized compatibility level.

Clients

Select which hospital or health system you work at and see the client list

Use Cases

Description:

Avery is an Agentic AI Caregiver that bridges clinical and operational gaps across health systems and their affiliated health plans. Through secure integrations and human-in-the-loop design, Avery manages end-to-end patient engagement, handling intake, eligibility verification, and 24/7 front-desk coverage, while executing high-impact outreach, such as pre- and post-operative calls, transitional care follow-ups, and ongoing care-management check-ins. Each interaction is documented, compliant, and auditable, enabling coordinated communication between providers and payers. By offloading routine outreach and education, Avery helps health systems reduce readmissions, improve quality metrics, and extend the reach of nursing teams without adding headcount.

Pediatric use cases:

None provided

Users:

Chief Nursing Officer, Chief Medical Officer, Population Health and Care Management Teams, Quality Improvement, Patient Access, and Health Plan Operations.

Description:

Chronic Disease

Post Surgery

Behavioral Health

Primary Care

Pediatric use cases:

HRS has served a diverse set of age populations ranging from pediatric to over 100+ years old, across multiple healthcare organizations.

https://www.healthrecoverysolutions.com/blog/telehealth-rpm-for-pediatrics-explained

Users:

The end users of the product include patients, members of their care team. PatientConnect is a device agnostic automated outreach (IVR) solution for healthcare organizations, used across the enterprise.

EHR Integrations

Integrations:

None provided

EMR Integration & Relevant Hardware:

None provided

EMRs Supported:

None provided

Hardware Compatibility:

None provided

Integrations:

Acute care EMR, Ambulatory EMR, Ancillary EMR, Patient portal, Pop health platform, Home health, Community based organizations, ADT, Other

EMR Integration & Relevant Hardware:

Recommended, but not required

EMRs Supported:

Epic, Cerner, Meditech, Allscripts, eClinicalWorks, McKesson, Other, Would prefer not to disclose

Hardware Compatibility:

Mobile / Tablet (web optimized), Mobile / Tablet (native app)

Client Types

None provided

Differentiators

Differentiators vs EHR Functionality:

EHRs document care — Avery delivers it. While EHR systems capture encounters and store data, Avery acts as an Agentic AI Caregiver that engages patients in real time across the care continuum. From pre- and post-operative outreach to transitional care and chronic condition management, Avery automates meaningful two-way communication that complements the EHR rather than competes with it. All interactions are logged and integrated back into existing workflows, enabling care teams to extend their reach and improve quality metrics without adding staff or disrupting operations.

Differentiators vs Competitors:

Most competitors focus on single-point automation or scripted chatbots; Avery is a fully agentic AI Caregiver designed to think, act, and adapt within clinical and operational boundaries. It goes beyond static workflows by combining conversational intelligence with real-time decision support, escalation, and follow-through — ensuring every patient interaction leads to measurable action. Avery’s interoperability across EHR, CRM, and care management systems allows health systems and health plans to unify outreach, education, and follow-up under one intelligent, secure, and scalable platform.

Differentiators vs EHR Functionality:
  • Automated calling to patients' personal device
Differentiators vs Competitors:
  • Customizable on patients' care plan
  • Medication reminders
  • Appointment reminders
  • Activity reminders
  • Symptom surveys

Health Equity

Keywords

Images

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Videos

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Avery Overview

No videos provided

Downloads

No content provided

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HRS Overview.pdf

Alternatives

Company Details

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