Utilizing a complete patient-centric mobile application for real-time appointment reminders, in addition to a robust mapping and wayfinding platform with turn-by-turn navigation and highlighted routes, makes it easy for patients and visitors to find any office or inpatient unit within a sprawling hospital campus. Combining this solution with other location services investments reduces IT burden, enhances patient and staff satisfaction, and improves ROI.
Key Benefits & Functionality:
• Minimize revenue loss due to late or missed appointments
• Reduce stress of navigating facility to increase patient satisfaction and HCAHPS scores
• Reduce time spent by staff providing directions
• Seamless connectivity of indoor and outdoor environments with indoor navigation and routing across campuses, between buildings and to parking areas
• Location-based push notifications
• Share location with others
• Interactive hospital directory with ability to customize directions, navigation and access for visitors, staff and facility management, with several layers of points of interest/pathways per user
• Integration to a robust ecosystem of third-party solution providers including EMR/EHR
• Enable staff to locate and navigate to assets including infusion pumps and wheelchairs
