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Smart Waitlist
Smart Waitlist
Overview
Contents
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HELPFUL TOOLS
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DESCRIPTION
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Patients on the waitlist automatically get text offers that match the appointment type they’re looking for. They can schedule from a link.
PRODUCT ATTRIBUTES
COVID-19
Pediatric
CLIENTS OVERVIEW
Key Clients
Clients Your Size
USED BY
0 People
3 Organizations
EHR integration
Integrations: | Acute care EMR, Ambulatory EMR, Ancillary EMR, Patient portal, Pop health platform, Behavioral health, Access +/or revenue cycle, Other |
EMR Integration & Relevant Hardware: | Required |
EMRs Supported: | Epic, Cerner, Meditech, Allscripts, NextGen, athena, GE, eClinicalWorks, Allscripts/Eclipsys, Athenahealth, Other |
Hardware Compatibility: | Desktop, Mobile / Tablet (web optimized) |
 In Cerner App Gallery: | |
 In Epic App Orchard: |
Description
Patients on the waitlist automatically get text offers that match the appointment type they’re looking for. They can schedule from a link. Schedule changes are updated in the EHR for staff and clinician visibility.
Use cases
Description
None provided
Differentiators
Differentiators vs EHR Functionality:
None provided
Differentiators vs Competitors:
Luma's deep integration, breadth of market-leading platform solutions, and connection across a healthcare organization's tech stack makes next steps delivered to patients and staff more informed and actionable, differentiating our platform from patient engagement and experience vendors.
Luma customers report reducing phone calls and wait times by half, yet seeing record numbers of patients. Since 2020, HIPAA-compliant messaging between patients and providers on the Luma platform has increased by 50%. And most importantly, this increased ability to collaborate on next steps powers better clinical care. At FQHC Alexander Valley Healthcare, Luma reached 15% more Spanish-speaking patients and brought 38% more attributed patients in for care. Organizations using Luma report up to an 80% referral conversion rate, with patients receiving critical specialty care within days rather than weeks.
Diversity, equity, and inclusion practices
DEI is short for diversity, equity, and inclusion. Learn more about DEI practices.
Product Design
Readability
Diversity
Whole person care
Equity informed design
Data accessibility
Product Delivery
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Engagement options
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Language accessibility
Cultural competence