Web Modernization

Contents

AVIA Summary About Product capabilities EHR Integrations Use cases and differentiators Company information Media

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Web Modernization is a solution provided by Steer Health. It belongs to multiple categories of digital health solutions including Concierge Care, Personalized Care, Conversational AI, Scheduling, Consumer Access & Engagement, Customer Service, Digital Front Door (DFD), Patient Flow, and Search & Transparency.

It has 3 verified clients.

Web Modernization integrates with major EMRs such as Epic, Cerner, and Meditech.

Some other resource(s) that may be helpful in learning about Web Modernization include: A buyer’s guide to conversational AI and Buyer’s guide to the digital front door

DESCRIPTION

Convert more site visitors into patients with a healthcare-optimized website customized to your specialty, including mobile-responsive design, service-focused pages, HTTPS security, and expert SEO. We make it easier for patients to find your practice by optimizing your online profiles across search engines, maps, and high-visibility healthcare and local directories.

FEATURED MEDIA

Reputation Management

Marketing Campaigns

Case Study Emergency Care

Messaging

Patient Scheduling

Case Study: Orthopedics

See all media

CATEGORIES & SOLUTIONS

Concierge Care

Personalized Care

Conversational AI

Concierge & Customer Service Tools

Consumer Scheduling Tools

Search Engine Optimization Tools

CLIENT TYPES

Accountable Care Organizations

Rural Hospitals

Small Medical Facilities

Large Medical Facilities

AWARDS

Product capabilities

Contextual understanding

Integrated AI functionality assists contextual understanding.

AVIA GUIDE

What is contextual understanding?

The solution should understand and respond to patient inputs in a manner that takes the context into account, providing relevant and accurate information or advice.

EHR integration

Integrations

Not applicable

EHR integration and relevant hardware

Recommended, but not required

EMRs supported

Epic, Cerner, Meditech, Allscripts, athena, Athenahealth

Hardware compatibility

Mobile / Tablet (web optimized), Desktop

Use cases and differentiators

Use case descriptions

How Island Dermatology's Growth Soars With Steer Health’s Support

Dr. Leila Ettefagh and Dr. Navid Nami have a board-certified dermatology practice in Newport Beach. Island Dermatology, excelling at providing a warm, family environment to meet the diverse skin care needs of the community, was looking for a partner to bring its services to more clients.

Challenges:

Lack of unified branding of acquired practices
Busy call center and phone tagging
Staff shortage at the front office
Low patient satisfaction rates

Solutions:

A unified modern website for all 5 locations with a co-branding strategy.
Steer's omnichannel self-service, including web, SMS, and
IVR reduced inbound calls by over 56% and saved 178 hours of staff time per week.
Online reputation boosts from 3.1 to 4.6 on Google using the Steer AI-based patient advocacy module.