Loyal Care Search uses NLP, algorithmic search and type-ahead suggestions to effectively help your patients select the appropriate care provider – whether it be a primary care provider, urgent care provider, a virtual or emergency room visit, all with minimal maintenance and full configurablity.
Benefits:
- Display provider results based on patient needs, customized for consistency, relevance, and ease of use.
- Rank ordering of provider results based on specialty focus and clinical interests.
- Leverage machine learning and algorithmic search so consumers can search for care through conversational text and advanced filtering.
- Manage searchable provider content easier & present information in a way that is intuitive for consumers to understand and interact with.
- Rich provider profile detail pages with customizable CTAs and optional integrated scheduling.
- Robust analytics provide insights into consumer search behavior and provider search results.
Results:
- Simplified search configuration management leading to higher results accuracy
- Optimized page layouts and clear calls to actions leading to increased consumer interactions and conversions
- Reduced patient / provider mismatches resulting in decreased cost
