Web Modernization vs Health Experience Platform (HXP)

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Web Modernization

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Health Experience Platform (HXP)

5.0

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Product Description:

Convert more site visitors into patients with a healthcare-optimized website customized to your specialty, including mobile-responsive design, service-focused pages, HTTPS security, and expert SEO. We make it easier for patients to find your practice by optimizing your online profiles across search engines, maps, and high-visibility healthcare and local directories.

About Steer Health:

Steer Health is an AI-powered growth and automation platform for hospitals and healthcare organizations. Steer's mission is to drive revenue acceleration and cost savings by reducing the burden on healthcare professionals. With innovative solutions designed to streamline patient acquisition, retention and enhance care, Steer Health is at the forefront of transforming the healthcare landscape.

Product Description:

The aha! Health Experience Platform (HXP) integrates with health systems' Digital Experience Platforms to deploy advanced capabilities, resulting in quicker market entry, increased patient acquisition, reduced operational costs, and enhanced patient satisfaction.

About Abundant Health Acquisition (aha!):

aha! is a health experience company.

We enable health systems to better compete in the digital consumer healthcare marketplace through a combination of easy-to-use software and specialized services.

We believe that the website is one of the most underleveraged technology assets that a health system has. Specifically, the Digital Experience Platform (DXP) that powers the website. Our approach differs from competitive platforms by integrating the health system’s DXP with advanced digital front door capabilities.

The Health Experience Platform (HXP) is our foundation. HXP is a suite of pre-built data connectors, easy-to-use management tools, and fully-customizable front-end components to rapidly deploy powerful retail and digital front door capabilities directly within a health system’s existing or new DXP solution.

The outcomes are faster time to market, increased patient acquisition, lower operational costs, and greater consumer and patient satisfaction.

Compatibility level

Select which hospital or health system you work at and see a personalized compatibility level.

Clients

Select which hospital or health system you work at and see the client list

Product Capabilities

Contextual understanding

Integrated AI functionality assists contextual understanding.

Interoperability

We integrate with Athena, Epic EHR ECW AllScripts Cerner MediTech DrChrono eMDs and other main EHR systems.

Data security and privacy

Our platform has been HIPAA-certified.

Scalability

Currently, 19.8 million patients utilize Steer Health.

Adaptability

We use modern technology integrations and apps where applicable like AI automation, ChatGPT, Instagram, etc

Use Cases

Description:

How Island Dermatology's Growth Soars With Steer Health’s Support

Dr. Leila Ettefagh and Dr. Navid Nami have a board-certified dermatology practice in Newport Beach. Island Dermatology, excelling at providing a warm, family environment to meet the diverse skin care needs of the community, was looking for a partner to bring its services to more clients.

Challenges:

Lack of unified branding of acquired practices
Busy call center and phone tagging
Staff shortage at the front office
Low patient satisfaction rates

Solutions:

A unified modern website for all 5 locations with a co-branding strategy.
Steer's omnichannel self-service, including web, SMS, and
IVR reduced inbound calls by over 56% and saved 178 hours of staff time per week.
Online reputation boosts from 3.1 to 4.6 on Google using the Steer AI-based patient advocacy module.

Pediatric use cases:

None provided

Users:

Island Dermatology

Description:

Convert healthcare consumers to patients

Modern consumers expect exceptional online shopping experiences. They bring those high expectations to digital healthcare. aha! has years of healthcare and retail ecommerce expertise to deliver key benefits to consumers and healthcare systems alike:

Places contextually relevant healthcare providers throughout your DXP-powered experiences
Shortens paths to conversion by highlighting the nearest providers with availability
Empowers Marketing and non-IT content managers to configure placement and display rules for optimum effectiveness
Drives SEO and on-site search discoverability by delivering provider details and patient education content natively to DXP-driven experiences

The aha! Health Experience Platform leverages the power of your DXP to streamline your digital healthcare experiences to deliver the provider access consumers demand with greater agility and speed.

Pediatric use cases:

None provided

Users:

Healthcare System Marketing Managers, Tech Developers, and Content Editors

EHR Integrations

Integrations:

Not applicable

EMR Integration & Relevant Hardware:

Recommended, but not required

EMRs Supported:

Epic, Cerner, Meditech, Allscripts, athena, Athenahealth

Hardware Compatibility:

Mobile / Tablet (web optimized), Desktop

Integrations:

Website / public online sources

EMR Integration & Relevant Hardware:

Not applicable

EMRs Supported:

Not applicable

Hardware Compatibility:

Desktop, Mobile / Tablet (web optimized), Mobile / Tablet (native app)

Client Types

Accountable Care Organizations

Rural Hospitals

Small Medical Facilities

Large Medical Facilities

Academic Medical Centers

Accountable Care Organizations

Rural Hospitals

Small Medical Facilities

Large Medical Facilities

Extra Small Medical Facilities

Medium Medical Facilities

Awards

Differentiators

Differentiators vs EHR Functionality:

Simplified User Experience
Integrated SEO, SEM, and SMM
Healthcare Purpose-Driven UX
Personalized Self-Service Tools

Differentiators vs Competitors:

More tools for patient communication
AI Voice Assist
Social Media Campaigns
Web Modernization
Dedicated Customer Support Team

Differentiators vs EHR Functionality:

None provided

Differentiators vs Competitors:

Key Health Experience Platform features:

Integrate healthcare providers - Free your providers from the directory and place them where they’ll be seen.
Drive conversion paths - Give consumers the information they need, when they need it, to make a decision to engage.
Improve your SEO - Consolidate off-domain content to boost SEO domain authority and place your providers on optimized pages.
Free your teams - Reduce dependency on IT resources and empower your Marketing teams to manage your digital experiences with ease.

Keywords

website optimization,SEO,virtual care, patient acquisition,self-scheduling,content creators

provider data search,provider data, patient acquisition,provider data connector,health experience platform,patient education

Images

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aha-hxp-architecture.jpg

Videos

No videos provided

Downloads

Reputation Management

aha-hxp-architecture-diagram.pdf

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Company Details

By Steer Health

By Abundant Health Acquisition (aha!)

Founded in 2016

Visit Website

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