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Turnkey Virtual Concierge Care+ by Amenities Health

Turnkey Virtual Concierge Care+ by Amenities Health

Turnkey Virtual Concierge Care+ by Amenities Health

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2 verified clients

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Turnkey Virtual Concierge Care+ by Amenities Health
Turnkey Virtual Concierge Care+ by Amenities Health

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Overview


Turnkey Virtual Concierge Care+ by Amenities Health Feature Highlights

Turnkey Virtual Concierge Care Services

Primary Care, Specialist eConsults, 24/7 Virtual Urgent Care, & Ancillary Care under your brand.


White-Labeled Membership Platform

A branded web & mobile experience for registration, scheduling, messaging, & lab result viewing.


Membership Growth Services

Strategic Go-to-Market planning and demand generation services to ensure your membership success.

Select which hospital or health system you work at and see a personalized compatibility level.

Avia Summary

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Turnkey Virtual Concierge Care+ by Amenities Health is a solution provided by Amenities Health. It belongs to multiple categories of digital health solutions including Scheduling, Consumer Access & Engagement, Personalized Care, Customer Service, Digital Front Door (DFD), Patient Flow, Provider Search, Provider Directory, and Concierge Care.
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It has 2 verified clients.
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Turnkey Virtual Concierge Care+ by Amenities Health integrates with major EMRs such as Epic, Cerner, and Meditech.
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Some other resource(s) that may be helpful in learning about Turnkey Virtual Concierge Care+ by Amenities Health include: Navigating the maze: The challenge of choosing the right digital front door solution for health systems and The future of CFO leadership: Embracing patient loyalty as a financial strategy
DESCRIPTION

With Amenities Health, health systems can quickly deploy fully managed, end-to-end, digital-first virtual patient membership solutions that transform patient engagement and drive revenue growth. Our solutions ensure success at every stage and include the following:

  • Membership Strategy: Strategic consulting to define objectives, identify opportunities, and create a roadmap for enhancing digital membership capabilities.
  • Virtual Care+ Memberships: Premium virtual care services, including concierge primary care, 24/7 urgent care, specialist e-consults, and wellness programs, fully managed by Amenities Health and delivered under your brand.
  • The Membership Platform: A white-labeled web and mobile platform for seamless scheduling for both individuals and family members, appointment management, lab results viewing, secure messaging with providers, and easy integration of visit data to ensure smooth handoffs between virtual care and health system specialists.

By offering a fully managed membership solution integrating strategy, virtual care services, marketing, and a powerful platform, Amenities empowers health systems to strengthen patient loyalty, drive growth, and transform the patient experience—without the operational burden or capital investment typically required.

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AWARDS
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EHR integration

Acute care EMR, Ambulatory EMR, Ancillary EMR, Patient portal, Website / public online sources
Use case dependent
Epic, Cerner, Meditech, athena
Desktop, Mobile / Tablet (web optimized), Mobile / Tablet (native app), Other
Use cases and differentiators

Amenities offers three membership care models that health systems can offer in order to meet their strategic business objectives and patient population needs:

  • Direct-to-Consumer (D2C): Memberships that can be purchased directly by patients, ideal for systems seeking consumer engagement and revenue growth from commercially insured populations.

  • Direct-to-Employer (D2E): Employer-funded memberships aimed at improving employee health outcomes, reducing healthcare costs, and enhancing workforce productivity.

  • Medicare Advantage (MA): Health system-sponsored memberships for senior populations, focusing on chronic condition management, reducing hospitalizations, and maintaining regulatory compliance.

In addition to all the above, especially relevant to Pediatrics is new patient creation, including for Peds populations: create and link proxy accounts (i.e., kids or parents) through simple digital workflows with minimal impact on data integrity, security or manual processes.

Health systems that want to grow commercial volume, expand access to care, differentiate their brand, and quickly grow predictable, recurring revenue by leveraging D2C virtual care memberships. 

Amenities Health’s solutions are designed to work in harmony with EHR systems, ensuring efficient data management and seamless transitions of patient care, all while providing a modern, consumer-friendly experience for patients and their families.

  1. Seamless Care Operations and Data Sharing: We manage membership care operations and securely share visit summaries and lab results with your EHR, ensuring continuity and consistent branding. This approach improves care coordination and data accessibility.
  2. Family Member Access and Scheduling: Our platform allows patients to manage their own care and seamlessly register and schedule appointments for their family members. This feature ensures a comprehensive and convenient care experience while facilitating easy integration with EHR systems for accurate patient records and scheduling.
  3. The Membership Platform: Our platform streamlines the registration process for both individuals and their families, with a user-friendly interface designed to align with modern consumer expectations. The platform includes a seamless paywall and integrates with EHR systems, ensuring that patient information is captured efficiently and securely, simplifying the onboarding process.
  1. Membership Engagement Strategy: Amenities provides strategic consulting to define clear objectives, identify opportunities, and craft a roadmap to enhance digital membership offerings, ensuring alignment with health system and patient demographics.
  2. Rapid, Turnkey Implementation: We can deploy a turnkey, end-to-end membership solution with minimal IT and operational lift and without heavy capital investments. 
  3. Comprehensive Virtual-First Care: Premium virtual care services—including concierge primary care, 24/7 urgent care, specialist e-consults, and wellness programs—fully managed by Amenities Health and our network of high-quality providers, delivered under your brand.
  4. White-Labeled Technology Platform: Custom-branded web and mobile experiences that provide modern, consumer-grade user interfaces to enhance patient loyalty and brand differentiation.
  5. Family Member Access and Scheduling: Our platform allows patients to manage their own care and schedule and manage appointments for their family members, ensuring a comprehensive and convenient care experience for the whole family.
  6. Seamless Care Operations and Data Sharing: We manage the membership care operations and securely share visit summaries and lab results with your EHR, ensuring continuity and consistent branding.
  7. Financial Predictability and High Margins: Generate recurring revenue and strong margin growth through our 50:50 revenue split model, ensuring financial stability and predictable recurring revenue.
  8. Membership Growth Services: To ensure success, we provide data-driven Go-to-Market strategies, a white-labled membership site, paid advertising, SEO, and lead generation to drive targeted member acquisition and retention.
  9. High Patient Engagement and Retention: High Patient Engagement and Retention: Our solutions focus on significantly reducing patient leakage and building loyalty through membership growth services, high-value virtual care offerings, and a modern digital experience that makes access to care easier and more convenient for individuals and their families.
  10. Scalable Solutions: Easily expand to meet growing patient demand, supporting sustainable growth without adding operational strain or requiring significant capital investment.
Health Equity

Turnkey Virtual Concierge Care+ by Amenities Health's approach to Privacy

The Amenities platform is fully cloud-based and API-enabled. This means that we don't download, host, or store any PHI data, ever. Additionally, we are SOC2 compliant, with annual penetration testing to verify and address any vulnerabilities.

AVIA GUIDE
What is privacy?
Builds trust by communicating data privacy, security, and optionality for data use by the care team.
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Reviewer’s Role
  • End user
  • Project manager
  • IT / Technical support
  • Executive sponsor
  • Internal consultant
  • Other

Reviewer’s Org Size
  • XL ($5B+ NPR)
  • L ($3-5B NPR)
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Reviewer’s Org EMR compatibility

Reviewer’s Org Type
  • AMC
  • Pediatric Facilities
  • ACO
  • Rural Presence

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