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Solutions
Description
Compatibility Level
Clients
Use cases
EHR integrations
Client types
Awards
Differentiators
Health equity
Keywords
Media
Company details
Jump to:
Categories
Solutions
Description
Compatibility Level
Clients
Use cases
EHR integrations
Client types
Awards
Differentiators
Health equity
Keywords
Media
Company details

Categories

Solutions

Description

Product Description:

With Amenities Health, health systems can quickly deploy fully managed, end-to-end, digital-first virtual patient membership solutions that transform patient engagement and drive revenue growth. Our solutions ensure success at every stage and include the following:

  • Membership Strategy: Strategic consulting to define objectives, identify opportunities, and create a roadmap for enhancing digital membership capabilities.
  • Virtual Care+ Memberships: Premium virtual care services, including concierge primary care, 24/7 urgent care, specialist e-consults, and wellness programs, fully managed by Amenities Health and delivered under your brand.
  • The Membership Platform: A white-labeled web and mobile platform for seamless scheduling for both individuals and family members, appointment management, lab results viewing, secure messaging with providers, and easy integration of visit data to ensure smooth handoffs between virtual care and health system specialists.

By offering a fully managed membership solution integrating strategy, virtual care services, marketing, and a powerful platform, Amenities empowers health systems to strengthen patient loyalty, drive growth, and transform the patient experience—without the operational burden or capital investment typically required.

About Amenities Health:

At Amenities Health, we empower health systems with turnkey virtual concierge care memberships that drive patient loyalty, enhance access to care, and generate sustainable revenue. Our white-labeled solutions deliver subscription-based services under your brand, fully managed by us and our network of providers.

Our platform enables health systems to offer a wide range of virtual clinical services, including primary care, specialty eConsults, 24/7 urgent care, and wellness services. Focused on simplicity, patient satisfaction, and brand differentiation, our solutions streamline registration and care management, allowing health systems to acquire, activate, and retain patients—ultimately creating new revenue streams.

Amenities' solutions are easily deployed without heavy IT and operational lift. We support health systems in launching digital-first memberships tailored to care models such as Direct-to-Consumer (D2C), Direct-to-Employer (D2E), and Medicare Advantage (MA) options.

Our revenue-sharing model allows health systems to generate high-margin income while we handle operational and care management burdens.

Product Description:
  • The Praia Health Identity and Engagement Platform is a managed Platform-as a-Service offering for health systems that enables high value, identity-driven digital experiences that engage and re-engage consumers with their health—before, during and between episodes of care. The solution enables health systems to own and leverage patient relationships, personalize their consumer experiences, and optimize and extend their operational model.



    The platforms’ Identity-Driven Personalization Services create, verify, authenticate, and manage robust consumer profiles that extend beyond the medical record—securely combining data and preferences across the consumers’ health ecosystem. These extended consumer profiles enable highly personalized recommendations—including health system transactions, services, and programs specific to each individual consumer.



    Our Consumer Experience Products and Services streamline the delivery of health-system branded signed-in experiences that fully utilize the power of the platform. Extend your existing custom web or mobile apps, or build new applications that utilize the Praia Health Platform, all via our Praia Health Platform API.


    The platform’s Ecosystem capabilities enable a health system to leverage their existing internal and 3rd party technology investments and take advantage of market-driven innovative solutions. The platform includes integration of the EMR and basic clinical services and can be expanded to support additional solutions for care delivery, population health, marketing, clinical trials research, wellness, revenue cycle, health plan solutions, care at home and more.



    New consumer insight will be realized through our Analytics and Insight Capabilities. The product is fully supported through our robust implementation, transition, and post-launch Service and Support offerings.



    By digitally engaging consumers in their personal health journey and then seamlessly connecting them to individualized services, support and resources, the Praia Health Identity and Engagement Platform creates and operationalizes a digital health flywheel—algorithmically driving net new direct and indirect revenue through recommended actions and operational efficiencies through self-service capabilities.
About Praia Health:

Praia Health removes barriers to care by digitally connecting health consumers to the services, products, and resources they need. The platform is anchored by patent-pending identity and profile technology that creates better experiences for patients by seamlessly connecting fragmented data sources and point solutions.

Compatibility level

Select which hospital or health system you work at and see a personalized compatibility level.

Clients

Select which hospital or health system you work at and see the client list

Use Cases

Description:

Amenities offers three membership care models that health systems can offer in order to meet their strategic business objectives and patient population needs:

  • Direct-to-Consumer (D2C): Memberships that can be purchased directly by patients, ideal for systems seeking consumer engagement and revenue growth from commercially insured populations.

  • Direct-to-Employer (D2E): Employer-funded memberships aimed at improving employee health outcomes, reducing healthcare costs, and enhancing workforce productivity.

  • Medicare Advantage (MA): Health system-sponsored memberships for senior populations, focusing on chronic condition management, reducing hospitalizations, and maintaining regulatory compliance.
Pediatric use cases:

We allow for the management of family proxies, allowing parents to schedule care for their children within a unified experience. 

Users:

Health systems that want to grow commercial volume, expand access to care, differentiate their brand, and quickly grow predictable, recurring revenue by leveraging D2C virtual care memberships. 

Description:

With over 40 use cases launched or in development, Praia strives to create specific ways consumers needs are met by orchestrating how health is organized specific to people needs. Our categories include:

  • Care Delivery
  • Population Health
  • Access & Navigation
  • Patient Experience
  • Marketing
  • Clinical Trials & Research
  • Health Plan
  • Care at Home
  • Wellness
  • Revenue Cycle
  • New Business Offerings (e.g. Concierge)

Pediatric use cases:

None provided

Users:

Health consumers, patients

EHR Integrations

Integrations:

Acute care EMR, Ambulatory EMR, Ancillary EMR, Patient portal, Website / public online sources

EMR Integration & Relevant Hardware:

Use case dependent

EMRs Supported:

Epic, Cerner, Meditech, athena

Hardware Compatibility:

Desktop, Mobile / Tablet (web optimized), Mobile / Tablet (native app), Other

Integrations:

Patient portal

EMR Integration & Relevant Hardware:

Recommended, but not required

EMRs Supported:

Epic, Cerner

Hardware Compatibility:

Not applicable

Client Types

None provided

Awards

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Differentiators

Differentiators vs EHR Functionality:

Amenities Health’s solutions are designed to work in harmony with EHR systems, ensuring efficient data management and seamless transitions of patient care, all while providing a modern, consumer-friendly experience for patients and their families.

  1. Seamless Care Operations and Data Sharing: We manage membership care operations and securely share visit summaries and lab results with your EHR, ensuring continuity and consistent branding. This approach improves care coordination and data accessibility.
  2. Family Member Access and Scheduling: Our platform allows patients to manage their own care and seamlessly register and schedule appointments for their family members. This feature ensures a comprehensive and convenient care experience while facilitating easy integration with EHR systems for accurate patient records and scheduling.
  3. The Membership Platform: Our platform streamlines the registration process for both individuals and their families, with a user-friendly interface designed to align with modern consumer expectations. The platform includes a seamless paywall and integrates with EHR systems, ensuring that patient information is captured efficiently and securely, simplifying the onboarding process.
Differentiators vs Competitors:
  1. Membership Engagement Strategy: Amenities provides strategic consulting to define clear objectives, identify opportunities, and craft a roadmap to enhance digital membership offerings, ensuring alignment with health system and patient demographics.
  2. Rapid, Turnkey Implementation: We can deploy a turnkey, end-to-end membership solution with minimal IT and operational lift and without heavy capital investments. 
  3. Comprehensive Virtual-First Care: Premium virtual care services—including concierge primary care, 24/7 urgent care, specialist e-consults, and wellness programs—fully managed by Amenities Health and our network of high-quality providers, delivered under your brand.
  4. White-Labeled Technology Platform: Custom-branded web and mobile experiences that provide modern, consumer-grade user interfaces to enhance patient loyalty and brand differentiation.
  5. Family Member Access and Scheduling: Our platform allows patients to manage their own care and schedule and manage appointments for their family members, ensuring a comprehensive and convenient care experience for the whole family.
  6. Seamless Care Operations and Data Sharing: We manage the membership care operations and securely share visit summaries and lab results with your EHR, ensuring continuity and consistent branding.
  7. Financial Predictability and High Margins: Generate recurring revenue and strong margin growth through our 50:50 revenue split model, ensuring financial stability and predictable recurring revenue.
  8. Membership Growth Services: To ensure success, we provide data-driven Go-to-Market strategies, a white-labled membership site, paid advertising, SEO, and lead generation to drive targeted member acquisition and retention.
  9. High Patient Engagement and Retention: High Patient Engagement and Retention: Our solutions focus on significantly reducing patient leakage and building loyalty through membership growth services, high-value virtual care offerings, and a modern digital experience that makes access to care easier and more convenient for individuals and their families.
  10. Scalable Solutions: Easily expand to meet growing patient demand, supporting sustainable growth without adding operational strain or requiring significant capital investment.
Differentiators vs EHR Functionality:
  • Unlike EMR portals that only engage patients, Praia also enables engagement for services and programs outside of the EMR

  • Praia's identity services is managed at the Health System enterprise level allowing the health system to federate with the EMR and all other digital or platform application through secure sign on protocols.

  • Praia's personalization intelligence powers logged in users to have an n of 1 experience vs. the same experience that EMR portals provide. The adoption and ongoing engagement is higher with this function.
Differentiators vs Competitors:
  • Unlike traditional identity solutions Praia manages identity across the consumer health ecosystem both independently from and integrated with the health system’s EMR. Praia creates, verifies, and authenticates a consumer profile and combines those accounts with personalized recommendations across the entire care delivery ecosystem

  • Unlike mobile shell or DFD offerings Praia integrates data and digital health solutions into a single experience linked to a single identity layer that dynamically drives personalized experiences based upon what is known about that consumer.

  • Unlike CRMs that offer chort-level personalization for batch marketing campaigns & outreach Praia offers N of 1 personalization delivered algorithmically through consumer apps and web experiences, working either alongside or without a CRM.

  • Unlike messaging & communicaitons offerings that offer SMS outreach based on cohorts Praia systematically engages health consumers through highly personalized system- branded apps and web experiences.

Health Equity

The Amenities platform mobile app leverages the native phone language settings. That means unlike other applications, this app won't have to ask patients for their language preferences, it will know that from their phone automatically. The Spanish language is currently supported and others can be added anytime.

The Amenities platform is fully cloud-based and API-enabled. This means that we don't download, host, or store any PHI data, ever. Additionally, we are SOC2 compliant, with annual penetration testing to verify and address any vulnerabilities.

Keywords

Images

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Membership Platform - Web and Mobile Experience

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Videos

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Company Details

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