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Solutions
Description
Compatibility Level
Clients
Use cases
EHR integrations
Client types
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Company details
Jump to:
Categories
Solutions
Description
Compatibility Level
Clients
Use cases
EHR integrations
Client types
Differentiators
Keywords
Media
Company details
Conversa
Conversa

0 review

Twistle
Twistle

0 review

Categories

Solutions

Description

Product Description:

Conversa offers an industry leading Automated Virtual Care and Triage™ platform that enables health systems to remotely monitor, analyze and communicate with patients and healthcare consumers at scale—for chronic care, post acute, perioperative, oncology, OBGYN, prevention and wellness, and many other use cases. The platform automates care where possible, identifies at-risk patients and provides digital triage to higher levels of care for those patients when necessary, e.g., phone calls, telehealth, e-visits or scheduling in-person consults.

About Conversa Health:

Conversa is healthcare’s leader in delivering personalized, automated engagement at scale for patients, members, employees, and consumers. With Conversa Connect™, its proprietary patient profiling and health signals engine, and an extensive library of clinically-intelligent engagement programs, Conversa enables healthcare organizations to effectively and efficiently manage patients across the care continuum. Leading health systems, payers, and pharma companies are using Conversa to develop meaningful relationships and drive better health outcomes at scale. To learn more, visit conversahealth.com, follow @ConversaHealth or text HELLO to 77877.

Product Description:
Twistle offers a healthcare communications platform with built-in automated workflows for improved efficiency and patient outcomes. Its platform reduces morbidity and readmission by closely monitoring care paths and engaging the care team only when necessary.
About Twistle by Health Catalyst:
Twistle is a health care platform that helps healthcare providers connect with patients, keeping them on track for faster recovery. Its ''Care Plan Automation''​ platform helps clinical teams streamline care pathways by automating follow-up and surveillance. Its mobile health tool connects providers and patients through secure automated messaging, photo/lab sharing, surveys, smart device/EHR integration, and more. The company was founded in 2011 and is headquartered in Seattle, Washington.

Compatibility level

Select which hospital or health system you work at and see a personalized compatibility level.

Clients

Select which hospital or health system you work at and see the client list

Use Cases

Description:

Chronic care, post acute, perioperative, oncology, OBGYN, prevention and wellness, COVID and many other use cases. Example: Conversa integrates remote patient monitoring (RPM) and other devices to incorporate vital signs and biometrics into its automated digital pathways where needed. Seeking to care for lung transplant patients better at home to avoid exposure to coronavirus, UCSF integrated a Conversa chat program with a home spirometry kit to detect early signs of declining lung function.

Pediatric use cases:

Pregnancy Support Program Support pregnant women via education, collecting patient concerns, and steering 

to health systems services


First Year Parents Program - Educate on topics that come up at regular appointments, collect health status and concerns, and increase care coordination across health systems

Also Pediatrics programs around obesity, anxiety, depression, nutrition.

Users:

Healthcare consumers on behalf of the Health System, Health Plan

Description:
Twistle has a vast library of care pathways that can be configured to deliver the right content at the right time to smart devices via secure SMS ensuring that patients remain on track with their treatment or recovery.
Pediatric use cases:
Twistle is a configurable platform that is utilized across the continuum of care for all patients. In pediatrics, care teams can engage families and provide: • Education and information • High risk patient evaluation • Eligibility assessment & notification • Consent forms • Scheduling prompts • Appointment reminders • Adverse event monitoring • Patient-reported outcomes • Satisfaction surveys
Users:
Large health systems are the customers, their patients and employees are users of the system.

EHR Integrations

Integrations:

Acute care EMR, Ambulatory EMR, Patient portal, Pop health platform, Behavioral health

EMR Integration & Relevant Hardware:

Recommended, but not required

EMRs Supported:

Epic, Cerner, Meditech, Allscripts, NextGen, athena, GE, eClinicalWorks, McKesson, Allscripts/Eclipsys

Hardware Compatibility:

Mobile / Tablet (web optimized)

Integrations:

Acute care EMR, Ambulatory EMR, Patient portal, Pop health platform

EMR Integration & Relevant Hardware:

Use case dependent

EMRs Supported:

Epic, Cerner, Meditech, Allscripts, NextGen, athena, CPSI, Healthland

Hardware Compatibility:

Desktop, Mobile / Tablet (native app), Mobile / Tablet (web optimized)

Client Types

Differentiators

Differentiators vs EHR Functionality:

CB Insights, technology market intelligence company, issued a new report ranking Conversa Health tops (among 200 companies reviewed) in the “leader” category of its analysis of companies providing artificial intelligence-enabled chatbots for self-triage. Conversa scored highest in CB Insights’ analysis on both “ability to execute” and “market strength.” https://conversahealth.com/automated-self-triage/.


With Conversa Connect™, its proprietary patient profiling and health signals engine, and its extensive library of Virtual Care programs, Conversa enables healthcare organizations to serve automated, personalized doctor-patient conversation experiences around chronic condition management, post-hospital discharge, pre- and post-surgery, medication adherence, consumer health education and lifestyle health coaching.

Differentiators vs Competitors:

More impactful results than others

  • Improved patient satisfaction: 97% of patients feel Amwell-Conversa helps them manage their care
  • Better patient engagement: 87% of patient feel more connected with following their care plan
  • Reducing procedure show rates: Over 70% reduction in colonoscopy no shows
  • Care team satisfaction: 82% of care team members recommend using Amwell-Conversa with their patients
  • Reducing hospital readmission: ~32%+ reduction in readmission rates among Medicare patients
  • Improved treatment adherence: 89% reduction in premature treatment among cancer patients

And more third party validation than other competing companies https://conversahealth.com/best-remote-diagnostics-company/

Differentiators vs EHR Functionality:
Twistle Delivers A Comprehensive Patient Engagement Platform: Twistle’s platform delivers much more than text messaging for patients, and has demonstrated not only decreases in no-show rates and increases in patient satisfaction, but also reductions in readmissions, length of stay, surgical site infections, and made significant impact on other outcomes. Twistle’s care plan automation and remote patient monitoring offers nuanced workflow for all service lines in the health system and can engage patients with much more than simple reminder text messages. Twistle’s content can be automatically personalized for patients to drive better patient adherence.
Differentiators vs Competitors:
Twistle Delivers A Comprehensive Patient Engagement Platform: Twistle’s platform delivers much more than text messaging for patients, and has demonstrated not only decreases in no-show rates and increases in patient satisfaction, but also reductions in readmissions, length of stay, surgical site infections, and made significant impact on other outcomes. Twistle’s care plan automation and remote patient monitoring offers nuanced workflow for all service lines in the health system and can engage patients with much more than simple reminder text messages. Twistle’s content can be automatically personalized for patients to drive better patient adherence. Integrates with any EMR and the Internet of Things (IoT): Twistle’s current clients have extended the capabilities of the Twistle platform to a variety of EMRs ranging from large-scale systems like Cerner and Epic, to care platforms provided by Athena, Xealth, and other solutions. Self Service features to create, configure, and modify pathways: Twistle’s flexibility allows the platform to be configured to meet your workflow needs. Customers can elect to utilize our library pre-configured pathways “as-is” or use them as a template. Customers also have the ability to design their own workflows from scratch. Dedicated Twistle Implementation Team: Twistle’s Implementation Team works closely with our clients, providing the necessary resources and guidance from project kickoff to rollout. Dedicated Account Team: Twistle has a dedicated team that supports our clients in optimizing their pathways, produces customized collateral, and trains users.

Keywords

Images

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Conversa for Avia.png

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Videos

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Conversa Overview - Better Conversation. Better Care.

1 of 1

Twistle_Video_Patient-Experience_Narrated_05-01-2021 (1).mp4

Downloads

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Company Details

Founded in 2014

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