Twiage provides an award-winning communication, care coordination and telehealth technology solution empowering hospitals, EMS and other healthcare providers to accelerate emergency care and non-emergency care.

Twiage's HIPAA-complaint communication technology delivers real-time data from ambulances to hospitals and other healthcare providers, reducing the reliance on radio or phone communication. EMTs and paramedics can use the Twiage EMS App to notify hospital emergency rooms and other service lines, such as STEMI, stroke or trauma, about the incoming patients with GPS-tracked ETAs simultaneously, and share patient IDs, vital signs, EKGs, photos, and videos with hospitals. Hospital service lines and support staff can use Twiage continuously after the patient’s arrival to engage in-hospital care coordination and interfacility transfers. Value-based healthcare providers can also use Twiage's telehealth and triage capabilities to work with medical responders for triages, treatments and transfers on less emergent patients.

During the COVID-19 crisis, Twiage's "Isolation" module combined with the "Video Consult" function helps hospitals prepare isolation earlier for suspected incoming EMS patients or keep patients with low acuity from coming to EDs.

Twiage is an award-winning digital health company that provides a novel communication and coordination technology enabling hospitals, EMS and other healthcare providers to accelerate life-saving emergency care and non-emergency care.

DispatchHealth offers a variety of services to help our partners:

On-demand ED Substitution – Increase Access and Reduce ED Utilization with 60-70% of ED capabilities via ER-trained providers capable of laboratory testing, IV medication administration, procedures , diagnostics & much more.

This service helps provide support for all other programs and is the 'base service' that operates in our 50+ markets across the country. Here are the other services Dispatch provides which are further outlined in the portal:

Post-Acute Care at Home Services

- ED-To-Home - Reduce Observations & Improve ED Bounce Backs with scheduled in-home visits 24-48 hrs post discharge from the ED, by trained providers who can provide medical intervention if needed

- Hospital-To-Home (IP) - Reduce Readmissions & Improve LOS/Throughput with scheduled in-home visits 24-72 hrs post discharge from inpatient setting

Hospital Substitution 

- Create "Virtual Bed” Revenue & Inpatient Capacity by a hospital trained providers with capabilities to support complex medical and post-surgical inpatients 24/7 monitoring, support, and coordination of patients in the home who meet inpatient admission criteria

SNF Substitution

- Improve LOS/Throughput for High Risk DRGs with SNF level care at home from high readmit DRG's, by hospital trained providers

DispatchHealth delivers care across the healthcare continuum to keep patients healthy at 

home—from caring for the highest acuity patients with urgent or hospital level needs to supporting transitions of care and ongoing management of chronic conditions—we believe home is where your health is.

DispatchHealth was founded in 2013 to create an integrated, convenient, high touch, care delivery solution that extends the capabilities of a patient’s care team and provides definitive, quality care in the home while decreasing costs. Currently, DispatchHealth serves patients in markets across the US and is poised for continued rapid growth to meet consumer demand.

Partnering with DispatchHealth puts the power of a complete system of in-home care at your fingertips, ready to deploy where and when you want it.

DispatchHealth works closely with health systems, payers, providers, and others to deliver care in the home to help address capacity constraints at brick and mortar facilities, as well reducing medical costs in at-risk/VBC populations through ED, Inpatient, 911 and Observation diversions.

Medical teams are available during the day and also on weekends, evenings and holidays, and can be requested via online, over the phone, or through care coordination referral. DispatchHealth is contracted with most major insurance companies and accepts Medicare and Medicaid.

To learn more about how DispatchHealth can help your health system reduce the total cost of care, improve clinical outcomes, and delight patients by moving high-acuity care into the home visit: https://www.dispatchhealth.com/partners/

Twiage offers an end-to-end turnkey solution and will connect hospital customers with their local and regional EMS partners to use the solution and continue to provide in-services to all parties involved.

Twiage technology offers the most user-friendly design and configurable infrastructure that's flexible to customer's existing workflow. Our reliable solution has powered approximately 700,000 EMS transports in multiple states.

Scalability - With over 500+ care teams operating in 50 markets, DispatchHealth has the proven ability to scale to meet the demands of each market and those of our health system partners to help with capacity constraints and on-demand needs.

Patient Experience - With an Average NPS of 95 across all markets, Dispatch is becomes a valuable care extension of our health system partners

Experience - DispatchHealth is the largest provider of high-acuity in-home care in the United States, with 1 million patient visits, 300M covered lives and dozens of health system partnerships.