Nurse-First Triage solutions help patients and plan members make informed healthcare decisions and get the right care at the right place and time. Nurse triage services are available by phone for all the hours you need support, any time of day or night.

Nurse triage from Conduit Health Partners helps organizations:

- Lower healthcare costs
- Support physician and staff recruitment and retention
- Prevent readmissions
- Reduce unnecessary emergency department (ED) visits
- Expand healthcare access to underserved communities

Conduit connects patients and providers, partnering with your health system in patient navigation. Aimed at encouraging volume growth through patient acquisition and retention, our services help you effectively manage inbound and outbound transfers. Let our experienced call center nurses guide you in finding the best locations and practitioners for patient needs, to ease access to care for patients through nurse triage. Conduit makes moving patients the least of your worries—so you can focus on other aspects of your business.

eTransX is a driven and diverse team of innovators, experts, and problem-solvers that have been finding innovative solutions to complex problems since 1999. Our goal is to continually find and implement creative technology solutions to provide better care, improving health and wellbeing outcomes for individuals and communities.

eTransX’s flagship system for community well-being is the Wellbeing Care Community system (WCC) designed to help communities thrive, prosper, and flourish. The WCC system is a shared community prosperity empowerment platform will allow a community to more effectively engage with families, family support networks, volunteers and peers, community stakeholders, and community based organizations that provide key services for promoting prospering, flourishing, and thriving. This platform is used to collect and share real time data that can inform the effort and support the generation of actionable intelligence for decision making. The system is also used to make and manage service requests and referrals – and in the process – close the loop on those requests and referrals. The system serves as a community command center where “the right hand knows what the left hand is doing.” Such a system can also be used to connect with existing systems to share data – to minimize the need to enter data multiple times and reduce errors in data entry.

At Conduit Health Partners, we offer a triage application that does not impact the functionality of the client's EHR. 

• Nurse-First Triage Model: Every patient speaks directly with a licensed registered nurse, who provides timely clinical access and care recommendations, enhancing patient outcomes and experiences. 
• Experienced Leadership: Conduit Health Partners’ leadership team brings extensive expertise in both clinical and administrative roles within health systems, enabling them to design practical, collaborative solutions that help you meet your goals.  
• Data-Driven Approach: Conduit Health Partners’ analytics offer clear insights into nurse triage operations, equipping executives with vital information to make informed strategic decisions.
• High Client Satisfaction: A 94.5% satisfaction rating in a recent client survey highlights Conduit Health Partners’ ability to meet patient needs effectively and efficiently.
• Operational Excellence: Leveraging years of proven results and industry best practices, Conduit optimizes access to care, streamlines operations, and maximizes resources to elevate both patient care and operational efficiency.
• URAC-Accreditation: Conduit Health Partners’ health care call center is accredited through URAC, demonstrating a high level of expertise, and commitment to quality and to the user experience.