Lena is a Personal Health Assistant for concierge care navigation through SMS-text. Lena is a Conversational AI bot that provides immediate and 24/7 assistance to answer patient questions and perform administrative tasks.

The Lena bot can loop in real human Lena Advocates to provide additional comprehensive assistance when patients need additional guidance. The result is an end-to-end and comprehensive navigation support for patients to ensure appropriate and timely access to health resources.

Lena is a Personal Health Assistant that handles the health tasks that often fall on seniors to do themselves. Patients can text their Lena Health Assistant to schedule their appointment, find a specialist, answer coverage questions, find transportation, schedule their prescription refills, and so much more.

It's critical for organizations to understand and quantify the impact of the social determinants of health (SDOH) affecting their populations to reduce exorbitant costs and poor health outcomes. SocialScape®, our Social Risk IntelligenceTM platform and advisory team illuminate where social risk exists, why it matters, and what to do about it for maximum business and community impact.