Producing documentation for billing, QA, patients, and care communication is a significant burden on clinicians, requiring hours away from patient care and negatively impacting patient experience and outcomes. 

Playback Health’s mission is to alleviate this burden through advanced AI technology. As the leading care-forward, cost-effective AI medical scribe and patient engagement platform, Playback is designed by clinicians for clinicians. Its unified communication suite empowers healthcare professionals to focus more on patient care and reclaim quality time in their lives. Playback ambient listening and AI features capture provider conversations and seamlessly generate notes, orders, assessments, and other essential documentation, saving hours every day. Clinicians can effortlessly share vital care information with patients and families, significantly reducing communication burdens and enhancing the patient experience. 

Playback Health allows clinical care teams to be more connected and engaged in their patients' care journey, while helping patients and families better understand their care.

Playback Health is an AI-powered clinical platform that connects providers, patients, and their families at the point of care, facilitates communication and knowledge sharing, and gives providers more time to care. The platform leverages AI to record any audio and transforms it into EMR-ready clinical notes. 

Our mission is to make the care experience simpler, more effective, and more efficient by connecting clinicians, patients, and patients' families to the point of care. It is a platform for hospitals, clinics, and private providers that improves health outcomes and saves time through AI and automation, making communication and sharing easy between providers, patients, and their support systems. Playback Health is deeply integrated into EMR and health systems, supercharging patient experience and driving HCAHPS and star ratings up across all departments and specialties.

To learn more and get started with Playback Health for free, visit playbackhealth.com or connect with us: hello@playbackhealth.com

Virtual Sitting Solution

A powerful, AI-augmented application for patient monitoring & observation that allows the replacement of 1:1 sitters while preventing adverse events across your healthcare system. A single staff member can safely monitor up to 16 patients, supported by cutting-edge AI augmentation that helps detect potential adverse events before they occur, ensuring virtual staff member’s ability to act fast when they are needed. 

• Cost-effective 1:16 monitoring  
• AI-powered falls and elopement detection augments virtual staff 
• Observer alertness monitoring increases response times and elevates care quality 
• Pre-recorded prompts in 30+ languages 
• Performant, scalable infrastructure that makes the platform reliable at all times 
• Workflow enhancing integrations with your EHR, nurse call systems, care communications devices & more

Virtual Nursing Solution

An augmented care environment where virtual team members offload burden from bedside teams allowing nurses to practice top of license and spend more time delivering hands-on patient care. With support for both virtual consults & continuous patient observation, the AvaSure platform supports all relevant virtual nursing use cases.  

Key Product Features 

• Group calling (up to 6 participants) allows remote caregivers and families to join a conversation 
• Privacy-conscious polite entry lets clinicians ask before activating a call 
• Web-based application allows access flexibility for remote care team members 
• 1:32 monitoring for high-risk patient oversight, TeleICU, virtual rounding, nurse mentorship, and more 

Intelligent Virtual Care Platform

Over 1,100 hospitals use AvaSure to engage with patients, optimize staffing and seamlessly blend remote and in-person treatment at scale. Drive measurable outcomes and empower clinicians with an AI-powered virtual care platform that integrates seamlessly into your care workflows. AvaSure offers modern virtual care solutions supported by an open architecture that can help lead your organization into a future where cutting-edge technology and compassionate care converge.

Playback employs advanced automation and AI to transform patient conversations, film reviews, and audio dictations into EMR-ready medical notes and after-visit summaries simultaneously. This not only saves clinicians time but also enhances the patient experience significantly.

Playback seamlessly integrates within your facility's EMR, offering ambient listening and AI scribe capabilities, complete with 1:1 editing and direct writeback functionality. Additionally, it facilitates effortless sharing of information through the patient portal.

For settings that require a non-integrated solution, Playback functions as a secure, standalone AI scribe. It retains the robust sharing capabilities of our EMR-embedded solution. A lightweight AI scribe application that can be set up and launched in less than five minutes, sitting atop any system of record for rapid deployment.

Playback Health integrates video, audio, and screen recording into the communication process, ensuring that all stakeholders can access and share care information in a language they understand. By focusing on the doctor-patient conversation, Playback ensures that everyone involved can clearly hear and comprehend care instructions, regardless of time or location.

No other platform combines AI-scribe technology with seamless engagement and sharing like Playback Health. This unique approach reduces communication errors, saves clinicians valuable time, and enhances patient experience scores.

Safer patients, happier nursing teams, and a dedicated clinical support team by your side through it all. AvaSure is the only virtual care platform with proven ROI in over a thousand hospitals.