Coding for healthcare services is an increasingly complex discipline requiring ongoing attention and understanding of regulatory changes, patient care and clinical documentation. Coding requires highly skilled staff in a competitive labor market. Healthcare providers are forced to acquire technology and leverage other costly alternatives such as temporary workers to fill gaps. Some of these temporary solutions do not result in quality work, thus impacting the integrity of the entire revenue cycle, and ultimately financial outcomes. Our combination of services, education, quality measurement and continuous improvement provides an effective partnership to support your strategic RCM goals.

R1 RCM is a leading provider of technology-driven solutions that transform the patient experience and financial performance of healthcare providers. R1’s proven and scalable operating models seamlessly complement a healthcare organization’s infrastructure, quickly driving sustainable improvements to net patient revenue and cash flows while reducing operating costs and enhancing the patient experience. To learn more visit: r1rcm.com.  

We simplify workflows with timely access via multiple digital front doors that work across the healthcare ecosystem.

Optum® Patient Access and Engagement, formerly known as DocASAP, helps you improve your patient engagement strategies. Our tools drive results and overall efficiency so you can focus on delivering high-quality care.

Our core solutions cover the end-to-end patient journey from acquisition and engagement to long-term retention.  

Our customizable solutions include: 

• Omnichannel provider search
• 24/7 online patient scheduling
• Agent scheduling
• Eligibility verification, cost estimates and online bill pay 
• Payer integration
• Patient clinical and financial intake
• Provider data and network management
• Proactive outreach and ongoing care engagement