Avia Logo

Compare Products


Jump to:
Categories
Solutions
Description
Compatibility Level
Clients
Use cases
EHR integrations
Client types
Awards
Differentiators
Health equity
Keywords
Media
Company details
Jump to:
Categories
Solutions
Description
Compatibility Level
Clients
Use cases
EHR integrations
Client types
Awards
Differentiators
Health equity
Keywords
Media
Company details
Playback Health
Playback Health

Categories

Solutions

Description

Product Description:

Ease the burden on care teams with an AI-powered solution that provides virtual monitoring around the clock, in every room. The care.ai Platform continuously monitors for potential risks and notifies care teams before problems arise.


About care.ai:

Our very personal and passionate mission is to power more human care by advancing AI monitoring and predictive technology that is enabled by the largest behavioral dataset for healthcare, Advanced Edge Sensors and our IDA Platform.

As an AI company, we are focused on using our transformative innovations to deliver Self-Aware Rooms®, Smart Facilities, and Remote Patient Monitoring to autonomously optimize quality and patient experience. Our AI-powered solutions automate repetitive tasks, predict problems before they occur and allow providers to focus on the emotional support and personalized care that only they can provide.

Product Description:

Producing documentation for billing, QA, patients, and care communication is a significant burden on clinicians, requiring hours away from patient care and negatively impacting patient experience and outcomes. 

Playback Health’s mission is to alleviate this burden through advanced AI technology. As the leading care-forward, cost-effective AI medical scribe and patient engagement platform, Playback is designed by clinicians for clinicians. Its unified communication suite empowers healthcare professionals to focus more on patient care and reclaim quality time in their lives. Playback ambient listening and AI features capture provider conversations and seamlessly generate notes, orders, assessments, and other essential documentation, saving hours every day. Clinicians can effortlessly share vital care information with patients and families, significantly reducing communication burdens and enhancing the patient experience. 

Playback Health allows clinical care teams to be more connected and engaged in their patients' care journey, while helping patients and families better understand their care.

About Playback Health:

Playback Health is an AI-powered clinical platform that connects providers, patients, and their families at the point of care, facilitates communication and knowledge sharing, and gives providers more time to care. The platform leverages AI to record any audio and transforms it into EMR-ready clinical notes. 

Our mission is to make the care experience simpler, more effective, and more efficient by connecting clinicians, patients, and patients' families to the point of care. It is a platform for hospitals, clinics, and private providers that improves health outcomes and saves time through AI and automation, making communication and sharing easy between providers, patients, and their support systems. Playback Health is deeply integrated into EMR and health systems, supercharging patient experience and driving HCAHPS and star ratings up across all departments and specialties.

To learn more and get started with Playback Health for free, visit playbackhealth.com or connect with us: hello@playbackhealth.com

Compatibility level

Select which hospital or health system you work at and see a personalized compatibility level.

Clients

Select which hospital or health system you work at and see the client list

Use Cases

Description:

Infection Prevention & Control

Prevent infections and stop the spread with non-intrusive screening and automated protocol adherence.

Healthcare-associated infections pose a risk to any care environment. The care.ai Platform effectively reduces that risk by using AI-powered sensors to screen those who enter the facility and also ensures safety protocols are followed.

Increase Confidence

Gives patients and staff the peace-of-mind knowing the most advanced technology is deployed to keep the facility safe.

Reduce Costs

Mitigates the need to use costly human resources for tasks better suited to autonomous solutions.

Improve Processes

Provides real-time insights from continuous monitoring to ensure proper protocol is always being followed.

Simplify Compliance and Reporting

Provides a unified view from the IPC Command Center Module making it easier to generate compliance reports while saving time from manually searching and compiling data.

Smart Entry - Symptom Attestation and Vaccine Compliance

Protect your facility from infectious disease with contact-free entry screening and check-in. The care.ai Smart Entry™ solution screens every person who enters for skin temperatures, symptoms and vaccine compliance.

Intelligent Sensors Track and Trace Everyone Inside The Facility

By deploying multiple intelligent sensors throughout the facility, care.ai can track and trace everyone inside the facility. If an infectious disease exposure occurs, everyone who has been exposed can be quickly identified and notified.

Smart Spaces - Ensure IPC Protocol Adherence

care.ai autonomously monitors patient rooms and common areas for safety protocols such as hand hygiene, PPE efficacy and sanitization compliance. Care team members receive real-time feedback, and non-adherent behavior is documented.

IPC Command Center - Monitor and Improve Processes In Real Time

Receive IPC status alerts and other actionable data in real-time through a single view inside care.ai’s IPC Command Center. Regulatory, compliance, and audit reports are easily generated.

Patient and Protocol Monitoring

Stay continuously aware by monitoring your care environment for conditions that require intervention or processes that need improvement.

Staff shortages present challenges when trying to deliver the best care. The care.ai Platform works as an extra set of AI-powered eyes and ears, monitoring and learning in real-time so care teams can be more proactive and less reactive.

Early Warning Capabilities

Automatically detects indicators of potential risks to bring help as promptly as possible, before an adverse event occurs.

Time For More Quality Care

Ambient Intelligent Monitoring lifts the burden of routine tasks away from care teams, allowing them more time for personal interactions with patients.

Rapidly Scale Up Care

By enabling care providers to monitor many patients at one time, remote monitoring helps rapidly scale up care.

Enhance Safety

Remote monitoring capabilities are built into each room, enabling patients and providers to maintain social distancing while still providing care.

Virtual Care

Allow care teams to do more, be more present and provide a better patient experience through the use of on-demand virtual care.

Virtual care enables patients to receive healthcare in ways that provide more convenience and value. The care.ai Platform connects patients with care teams in a meaningful and impactful way, allowing for a positive continuum of care.

Predict, Prevent and Protect

With the largest machine learning behavioral dataset for healthcare, care.ai protects patients and predicts problems before they escalate.

Convenience for Care Providers

Avoids time-intensive on-site visits for care providers by offering more efficient way of delivering care, while maintaining patient satisfaction.

Timely Access to Care

Creates deeper relationships between care providers and patients, allowing for more timely interventions.

Real-Time Intelligence

Alerts care teams immediately if potential problems arise, directly to their own smart devices.

Workforce Optimization

Automate burdensome, manual tasks while improving processes in real-time and optimizing performance.

Healthcare organizations shouldn’t have to choose between efficiency and quality. The care.ai Platform automates manual tasks, creating efficiencies that improve the quality of care while achieving higher compliance rates.

Improve Processes

Continuous monitoring delivers real-time insights and reporting to ensure proper protocols are always being followed.

Single-Click Reporting

Delivers a unified view across the organization, saving hours of time in collecting and organizing data for reporting purposes.

Make Better and More Timely Clinical Decisions

AI and machine learning replaces countless hours of menial tasks, allowing care providers to focus more on their patients.

Quickly Adapt to New Regulations

Provides customizable configuration to fulfill frequently evolving compliance and regulatory mandates.

The World’s Most Advanced Virtual Nursing Platform

Enable Virtual Nursing by leveraging the most advanced in-room sensors, AI, and automated documentation capture to power virtual admission, virtual rounding and virtual discharge workflows.

A Comprehensive View into the Care Environment

care.ai™ Virtual Nursing is assisted by real-time, AI-powered autonomous inferencing. The care.ai™ Platform can automatically detect potential problems such as fall risks, providing an additional level of patient safety support.

Virtual Nursing features can be tailored to the specific needs and focus of your care team and organization.

A Second Nurse in the Care Suite

care.ai™ Virtual Nursing delivers a new and enhanced layer of support to care teams. Virtual Nurses can manage a wide variety of patient care tasks, from routine monitoring and documentation to education, precepting and compliance reporting. On-site nurses are then able to focus more time and attention on the crucial hands-on care that only they can provide. The results include improved clinical outcomes, higher patient satisfaction scores, greater staff retention and reduced operating costs.

The World’s Most Advanced Virtual Nursing Platform

  • Small device footprint utilizing in-room TV
  • On-demand two-way audio/video conferencing
  • Activation via menu or voice
  • Multi-stream video for family calls, care team consultation, language translation
  • Automatic TV activation & switching
  • Automatic call transcription

Insights

The care.ai Virtual Nursing solution includes powerful reporting and analytics tools that provide granular-level data on session parameters, protocol adherence and care team efficacy.

Use the IDA Command Center Performance module to view Virtual Nursing session data over any time range, from a per-Sensor level to across your entire organization. Know the number of sessions held, session duration, which rooms, which nurses, tasks completed and more.

Reporting data can be integrated with EMR and other applicable systems, and used for regulatory compliance, reimbursement support, and admin planning.

Pediatric use cases:

None provided

Users:

Clinicans 

Description:

Playback Health Pro is funcational in several use cases that benefit from enhanced communications, automation, and AI scribing.

  • Clinical Documentation: By converting patient conversations, film reviews, and audio dictations into EMR-ready medical notes and after-visit summaries, Playback Health aids clinicians in reducing the administrative burden of note-taking.
  • Patient Engagement: The platform enhances the way patients receive and understand their care instructions by providing multimedia playback options (video, audio, and screen recordings). This ensures that patients can review their care instructions in a format that is easiest for them to comprehend, enhancing compliance and satisfaction.
  • Language Translation: Playback is able to record and transcrible in 15 different languages and simultaneously offer patient summeries in the patients language, while satisfying clinical documentation requirements in English.
  • Ambient Clinical Intelligence: Through its ambient listening and AI scribe functionality, Playback Health can passively capture and document clinical conversations during patient visits, which helps in creating accurate medical records without interrupting the patient-provider interaction.
  • Telehealth: During virtual visits, Playback can be used to record sessions and provide transcripts, making it easier for both patients and providers to revisit the discussed care instructions or medical advice.
  • Quality Assurance and Training: The ability to review recorded interactions can help healthcare facilities monitor and improve the quality of care delivered. It also serves as a valuable tool for training medical staff by demonstrating effective communication practices, and reduce medical malpractice liability.

These use cases highlight Playback Health's utility in streamlining communication, enhancing patient engagement, and reducing the administrative load on healthcare providers.

Pediatric use cases:

Playback effectively serves any clinical situation that requires patient education and engagement. Pediatrics benefits with Playback Health because medical information and care instructiions are memorialized and shared with all family members simultaneously, whereever they are and whenever its needed most---automaticately transcribed and translated to ensure healthcare literacy.

Playback Health Pro helps in recording instructions and care plans that parents or guardians can share and review multiple times, ensuring that children's care continues effectively at home.

Users:

Playback Health Pro can be highly effective across a range of healthcare users, enhancing communication and documentation efficiencies in various medical settings:

  • Primary Care: In primary care settings, Playback Health Pro helps in capturing comprehensive clinical discussions during patient visits, aiding in accurate record-keeping and improving follow-up care through better patient understanding and compliance.
  • Specialty Care: For specialties like cardiology, orthopedics, dermatology, and others, the platform can document detailed and often technical conversations, which are crucial for precise treatment plans and patient education about specific conditions.
  • Surgery and Pre-Operative Care: It can be used to record pre- and post-operative instructions and consents, providing patients with clear and repeatable access to crucial surgical care information and reducing anxiety and misunderstanding.
  • Pediatrics: In pediatrics, Playback Health Pro helps in recording instructions and care plans that parents or guardians can review multiple times, ensuring that children's care continues effectively at home.
  • Behavioral Health: For mental health and counseling services, the platform allows for the discreet and secure documentation of sensitive sessions, which can be reviewed by practitioners to monitor progress over time.
  • Chronic Disease Management: Playback Health Pro is particularly useful in managing chronic diseases, where ongoing education, adherence to treatment protocols, and regular updates are crucial for patient management
  • Geriatrics: For elderly patients who may have difficulty remembering complex medical instructions, the platform can offer caregivers and family members the ability to revisit discussions to ensure proper care.
  • Emergency Medicine: Although challenging due to the nature of care, it can help in documenting the acute management and stabilization of patients, which can be critical for legal and compliance reasons.
  • Telemedicine: As virtual care becomes more prevalent, Playback Health Pro facilitates the recording and sharing of telehealth sessions, making virtual visits as valuable as in-person consultations.
  • Multilingual Care Settings: In diverse linguistic environments, the platform can aid in overcoming language barriers by providing recorded content that can be easily translated or shared with interpreters.

These above areas of care benefit significantly from Playback Health Pro’s ability to capture and replay detailed medical interactions, which can improve understanding, compliance, and outcomes across the healthcare spectrum.

EHR Integrations

Integrations:

Acute care EMR, Ambulatory EMR, Ancillary EMR, ERP system, Pop health platform, Home health, Behavioral health, ADT

EMR Integration & Relevant Hardware:

Recommended, but not required

EMRs Supported:

Epic, Cerner, Meditech, Allscripts, NextGen, athena, GE, eClinicalWorks

Hardware Compatibility:

Mobile / Tablet (native app), Mobile / Tablet (web optimized), Desktop, Other

Integrations:

Acute care EMR, Ambulatory EMR, Ancillary EMR, Patient portal, ADT, Credentialing, Website / public online sources, Other

EMR Integration & Relevant Hardware:

Recommended, but not required

EMRs Supported:

Epic, Cerner, Meditech, Allscripts, NextGen, athena, GE, eClinicalWorks, McKesson, Other, Allscripts/Eclipsys, Athenahealth, Azalea Health/Prognosis, CPSI, Evident, Healthland, MEDHOST, MedWorx, QuadraMed, Self-developed, Point Click Care

Hardware Compatibility:

Desktop, Mobile / Tablet (native app), Mobile / Tablet (web optimized), Other

Client Types

Awards

edit-media
edit-media
edit-media
edit-media
edit-media
edit-media
edit-media

Differentiators

Differentiators vs EHR Functionality:

None provided

Differentiators vs Competitors:

None provided

Differentiators vs EHR Functionality:

Playback employs advanced automation and AI to transform patient conversations, film reviews, and audio dictations into EMR-ready medical notes and after-visit summaries simultaneously. This not only saves clinicians time but also enhances the patient experience significantly.

Playback seamlessly integrates within your facility's EMR, offering ambient listening and AI scribe capabilities, complete with 1:1 editing and direct writeback functionality. Additionally, it facilitates effortless sharing of information through the patient portal.

For settings that require a non-integrated solution, Playback functions as a secure, standalone AI scribe. It retains the robust sharing capabilities of our EMR-embedded solution. A lightweight AI scribe application that can be set up and launched in less than five minutes, sitting atop any system of record for rapid deployment.

Differentiators vs Competitors:

Playback Health integrates video, audio, and screen recording into the communication process, ensuring that all stakeholders can access and share care information in a language they understand. By focusing on the doctor-patient conversation, Playback ensures that everyone involved can clearly hear and comprehend care instructions, regardless of time or location.

No other platform combines AI-scribe technology with seamless engagement and sharing like Playback Health. This unique approach reduces communication errors, saves clinicians valuable time, and enhances patient experience scores.

Health Equity

Keywords

Images

1 of 4

edit-media
monitor-manage.jpeg

1 of 7

edit-media
Screen Shot 2022-10-04 at 3.57.40 PM.png

Videos

1 of 1

nsc_2023_nurse_thankyou_v04d.mp4

1 of 6

Greg.mp4

Downloads

No content provided

media thumbnail
Playback Health Patient Care Case Study

Alternatives

Company Details

Founded in 2018

Founded in 2018

team illustration
Share your product comparison with your collegues.

Need help narrowing down products?

Add more criteria to see your compatibility level for every vendor. It only takes a few minutes, just create a free account to get started.
back to top