Maximize HRA compliance and uncover risk in your population through self-attestation via quick and efficient NCQA-certified digital HRAs. - Digital HRA: Utilize HealthMine’s NCQA certified HRA to engage members and, if applicable, offer incentives and rewards. - HRA Scoring Description: Members receive a risk summary for each health area and if all questions are presented an overall risk level: low, moderate, or high. Each health area has specific scoring criteria to provide risk assessment. - Population HRA Metrics: Monitor at the population level the rates of risk levels (high, medium, low) and completion rates by cohort (started, complete, incomplete). - Telephonic and Paper HRAs: If a member is unable or unwilling to complete digitally, HealthMine offers the additional modalities of telephonic and mailed HRAs within required timeframes.

HealthMine is an all-in-one quality improvement partner that uses technology solutions to empower members to take a more active role in their health. We build personalized, ongoing member engagement strategies that drive healthy action, enhance member experience, and improve outcomes. Our technology has the ability to both bring in raw data to calculate the healthy actions needed for members, as well as intake enrollment files and member lists to execute and track the effectiveness of omnichannel engagement strategies. The channels offered include a suite of digital engagement tools including email, text messaging, member mobile application, and a member-facing web portal. In addition, we offer services for non-digital users such as IVR, live agent calls, and printed materials. HealthMine’s sophisticated platform enables clients to aggregate clinical and non-clinical data, segment populations based on conditions or measures, personalize engagement campaigns to fit the demographic of the population, engage digitally to navigate the members to take action, and measure the effectiveness of each intervention. Our offerings include solutions that can be utilized to address the following: • Member Engagement: Conduct multi-channel outreach campaigns to engage members in self-managing health risk and conditions, closing care gaps, improving Star ratings, and reducing total cost of care. • Member Experience: Keep a pulse on member satisfaction through digital surveys (e.g., mock CAHPS, HOS, NPS©) and a continuous feedback loop with real-time results. • Digital Health Risk Assessments (HRA): Maximize HRA compliance and uncover risk in your population through self-attestation via quick and efficient NCQA-certified digital HRAs. • Smart Rewards & Incentives: Motivate members with the right rewards to automatically drive the right recommended healthy actions; includes end-to-end gift card and merchandise rewards fulfillment and fully configurable program design. • Strategic Advisory: Our team of industry experts is available to help you implement our technology tools in ways that best meet your unique needs. Wherever you are in your quality improvement journey, HealthMine can scale your outreach initiatives and improve your results by partnering with you to configure and build the right programs and map the quickest path to success.

With Philips Engage, patients can connect with their care team and take a more active role in their health using a number of secure, easy-to-use tools. Our solutions support secure messaging, chat, and video calling options for care team consultation.   Caregivers can connect and view health data from devices and wearables and monitor progress over time. This helps to empower patients through shared decision making, consultation preparation and individual care planning.   Patients can also access, track and save important health information, and set reminders to take medications, and be alerted to upcoming health visits and recommended preventive health measures. https://www.usa.philips.com/healthcare/services/population-health-management/patient-engagement/philips-engage

At Philips, we look beyond technology to the experiences of consumers, patients, providers and caregivers across the health continuum – from healthy living and prevention to diagnosis, treatment and home care. We unlock insights leading to innovative solutions that enable better care at lower cost. With leading research, design and innovation capabilities, we partner with our customers to transform the delivery of healthcare. Our approach - A fresh perspective on the future of health: We believe that meaningful solutions – those that make a real difference – are developed in partnership with our customers, with an understanding that quality patient care extends outside the hospital walls. Compliance - Delivering meaningful solutions by doing the right thing: By holding ourselves to the highest ethical standards you can focus on what matters most — providing quality care to your patients. Sustainability - Acting today to protect tomorrow: From our products to our people, we are committed to leading by example through our environmentally and socially responsible programs. https://www.usa.philips.com/healthcare/about/philips