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Solutions
Description
Compatibility Level
Clients
Product Capabilities
Use cases
EHR integrations
Client types
Differentiators
Health equity
Keywords
Media
Company details
Jump to:
Categories
Solutions
Description
Compatibility Level
Clients
Product Capabilities
Use cases
EHR integrations
Client types
Differentiators
Health equity
Keywords
Media
Company details

Categories

Solutions

Description

Product Description:

We are the only Virtual Nursing platform your whole team can get behind: from your bedside nurses to your CFO. We design our hardware and software to be a joy for your bedside and virtual nurses - and our excellent staff engagement and satisfaction prove it. 

Our light IT footprint requires minimal effort from your CIO's team and our focus on your program's ROI will keep your CFO onboard.

For Nurse Executives, we deliver a scalable Virtual Nursing platform that retains nurses, generates its own ROI, and grows with you. 

About Nurse Disrupted, Inc:

Nurse Disrupted is the only Virtual Nursing platform operations, informatics, finance, and nurses can all get behind.  

We're different because we use a staged approach that gets you live in weeks with a very light IT lift and just a couple of pieces of mobile hardware to generate quick wins in patient throughput and nurse satisfaction. Then we scale and innovate with you. 

We’re nurse-founded and have 50 years combined HIT experience across our team. 

Product Description:

Fabric’s Virtual Care Suite is a telemedicine platform that empowers providers and prioritizes patients. Our white-label virtual care solution increases access for patients and reduces 99% of provider work time. By leveraging asynchronous medical protocols, Fabric enables providers to deliver care in under two minutes, creating a better experience for both patients and providers. The Virtual Care Suite also enables providers to seamlessly transition into synchronous modes of care, including chat, video, and phone, while triaging and routing patients to in-person care when necessary.

Why Asynchronous Virtual Care?

In-person care and synchronous video-based telemedicine are valuable, but these modalities have efficiency limitations and health equity challenges. A concerted strategy shift that leverages asynchronous telemedicine is key. We’ve done the research and proven that asynchronous telemedicine can solve the biggest challenges facing healthcare:

  • Staffing shortages
  • Provider burnout
  • Delayed and avoided care
  • Consumerism
  • Health equity
  • Access to care
  • Patient leakage

90% Adherence to Clinical Guidelines: Fabric leverages patient responses and clinical guidelines to provide efficient, accurate clinical decision support. We have a Clinical Quality Advisory Council made up of 15 healthcare leaders to establish clinical quality best practices for virtual care.

89-Second Provider Work Time: On average, our adaptive patient interviews gather the information a provider needs to make a diagnosis and treatment recommendation in just 89 seconds, compared with 18 minutes for an in-person visit. This gives providers more time to focus their time on patients with more complex needs, while still offering high-quality care for common conditions.

Patients Love the Experience: Patients receive the dual benefits of convenience and efficiency. They can access the system via any web-enabled device and complete their online adaptive interview in a fraction of the time taken by an in-person visit. On average, patients using asynchronous care wait 6:29 minutes for a diagnosis, spend $25 per visit, and rate us at 64 for NPS. 

Drive Patient Acquisition and Revenue: 40% of Fabric’s virtual visits are net new patients for our customers. Those patients are 276% more likely to convert to a health system patient, and the average first-year revenue for each new patient is $2,900. With the lifetime value of a patient expected to exceed a million dollars, a solid digital strategy is a significant competitive advantage – meanwhile, a lack of one poses a threat to organizations.

In-Depth Reporting and Analytics: Our clients capture significant structured data through the online adaptive interview. Using our HIPAA-compliant Fabric Analytics reporting tool, health systems can follow trends related to conditions treated, visit timing, guideline adherence, and triaged patients.

About Fabric:

Fabric is a health tech company that powers healthcare providers to move faster, work smarter, and deliver better care through its care enablement system. The system offers three solutions: In-Person Care Suite, Virtual Care Suite, and Engagement Suite. 

Leveraging conversational AI and intelligent adaptive interviews, Fabric unifies virtual and in-person care across intake, triage, routing, and treatment while automating workflows for staff. Built by a team of physicians and clinical informaticists, Fabric protocols uphold excellence in care quality while offering omnichannel access for patients. The results enable clinicians to work 2-10 times faster (dependent on setting), decrease call center volume by 15%, and increase utilization of unfilled visit blocks. 

Some of Fabric’s customers include Luminis Health, OSF HealthCare, MUSC Health, and Intermountain. Fabric is backed by Thrive Capital, GV (Google Ventures), Salesforce Ventures, Vast Ventures, BoxGroup, and Atento Capital.

Compatibility level

Select which hospital or health system you work at and see a personalized compatibility level.

Clients

Select which hospital or health system you work at and see the client list

Product Capabilities

We enable your own Virtual Nurses to engage with bedded patients and bedside nurses to streamline care, lift workload for bedside nurses, and improve patient care quality. Our platform has the software, hardware, support, and implementation methodology to get your program off the ground in only 4 weeks.

Our technical support team handles first-call support for your bedside and virtual nurses, trouble shooting and resolving issues so your teams can focus on other priorities. We also maintain the hardware and software, including device replacement, in order to keep your Virtual Nursing program running efficiently.

Our analytics track utilization for your hospital units, individual hardware units, and virtual nurses, including number of visits, length of visits, workload balancing, and patient satisfaction. We give you what you need to grow your Virtual Nursing program rapidly and cost-effectively.

Our Platform routes and queues incoming visits for the appropriate users. Our dashboards keep you up-to-date on utilization metrics for your hospital units and hardware, as well as your virtual nurses. We even track patient satisfaction of your virtual nurses.

The Fabric Virtual Care Suite is EHR agnostic and supports four virtual care modalities, including asynchronous intelligent adaptive interviews, chat, phone, and video visits. Fabric also offers integrated Spanish translation.

Patients choose between asynchronous intelligent adaptive interviews, chat, phone, and video visits. Depending on the patient's selection and reason for visit, they may share photos with the provider to aid in diagnosis. On average, patients who choose asynchronous care receive a diagnosis and treatment plan in less than seven minutes.

The Fabric care enablement system's asynchronous intelligent adaptive interviews enable providers to diagnose patients in 89 seconds. Zipnosis also offers seamless step-ups to video and in-person care as needed.

Fabric reduces 99% of administrative work using our clinical intelligence and artificial intelligence, enabling providers to treat low acuity patients in 89 seconds—10 times faster than in-person visits.

Fabric supports up-front pricing and sends prescriptions to the patients' preferred pharmacy.

Fabric's product support team is available for patients from 6AM-10PM CST Monday-Friday, and 8AM-8PM CST Saturday, Sunday and Holidays. Fabric's technical support team for admins and providers is available from 8AM-5PM CST Monday-Friday and is oncall after-hours for urgent issues. The Fabric Help Center is accessed via SSO from Zipnosis Admin and Provider portals.

Fabric supports unloading and offloading patient demand based on each organization’s unique goals. Fabric enables organizations to choose how they utilize the nationwide network’s 24/7/365 resources: • Outsource low-acuity visits • Leverage internal capacity across your organization to meet internal and external patient demand • Divert to network providers during high demand or after-hours

Fabric collects comprehensive data on provider utilization, average visit times, most commonly treated conditions, escalations, visit volume, and more.

Use Cases

Description:

Designed to simply work. Anywhere.

  • Delivered to site
  • Fully configured
  • HIPAA compliant
  • Embedded internet connectivity
  • Mobile device management
Pediatric use cases:

Virtual Nursing for pediatric acute care nurses and care givers

Users:

Acute care nurses and patients

Description:

Fabric has devoted more than 15 years towards building the industry-leading enterprise virtual care platform. While most health systems begin their virtual care strategy with urgent care, Fabric has expanded its clinical use cases to meet primary care, behavioral health, occupational medicine, post-operative and other virtual care needs.

Pediatric use cases:

Fabric offers over 50 protocols for pediatric care, and Fabric's Clinical Quality Advisory Council has a specific subcommittee for reviewing, maintaining, and improving our pediatric protocol suite. 

Users:

The platform was designed with the patient and provider user and their experience in mind focused on ease of use, value, utility, safety, and reliability. Early usability research was applied to optimize the use experience which has led to the high patient NPS of 64.

EHR Integrations

Integrations:

None provided

EMR Integration & Relevant Hardware:

Use case dependent

EMRs Supported:

None provided

Hardware Compatibility:

Desktop, Mobile / Tablet (native app), Other

Integrations:

Acute care EMR, Ambulatory EMR, Patient portal, Website / public online sources, Other

EMR Integration & Relevant Hardware:

Recommended, but not required

EMRs Supported:

Epic, Cerner, Meditech, Allscripts, NextGen, athena, eClinicalWorks

Hardware Compatibility:

Desktop, Mobile / Tablet (web optimized)

Client Types

Differentiators

Differentiators vs EHR Functionality:

Our software and hardware is designed by clinicians specifically for Virtual Nursing, with over 42,000 completed visits under our belt. 

Our team has deep EHR experience. We create the workflows and tools to complement your EHR, rather than trying to recreate those that are better handled by your EHR.

Finally, we know your IT teams are busy, with more work than they can quickly handle. Our light IT footprint and implementation methodology gets our customers live in 4 weeks. We've done this by creating intuitive hardware and software, and a go-live framework that includes online training, surveys, support, and change management methodology that works.  

Differentiators vs Competitors:

Many Virtual Nursing solutions require lengthy and expensive installations that include the rewiring of entire hospital units. They also lack the change managment and training components critical to a successful IT implementation. 

We're excited about what the "hospital of the future" will look like in 5 years. But, hospitals are struggling under the weight of the nurse staffing crisis today - we get you live quickly, deliver your ROI, then grow with you as you tackle bigger challgenges. 

Differentiators vs EHR Functionality:

Fabric's Virtual Care Suite is powered by Fabric's Clinical Intelligence Engine, Loom. Loom is a clinical expert system and conversational ai that captures patient data across channels and automates workflows for clinical and administrative staff. Using automated clinical symptom gathering, Loom generates clinical SOAP notes, treatment plans, visit summaries and more. When applied across 2,000+ unique diagnoses, Loom automates 99% of administrative burden for staff and makes clinicians 2-10x faster at providing care. Additionally, Loom offers clinical decision support to providers to uphold the highest levels of care quality. 

Additionally, Fabric's team of expert clinicians builds and maintains our clinical expert system and content in coordination with our Clinical Quality Advisory Council, a team of 14 practicing clinical executives from around the country. Council members perform reviews of Fabric's evidence-based clinical protocols. Additionally, the council supports ongoing quality assurance efforts and helps establish clinical quality best practices for virtual care. The council also guides in-depth studies around the safety, effectiveness, and value of virtual care.

Differentiators vs Competitors:

We are asynchronous care experts.

Fabric offers an industry-leading enterprise virtual care solution with four modes of care. Our asynchronous, phone, video, and chat options offer seamless integration between modes within the context of a visit meaning that as communication needs change, your patients and providers never lose connection.

With over 15 years of proven experience in asynchronous care, we are the market leader for online adaptive interviews. While newer entrants offer asynchronous modes of care, our experience and constant improvement to our clinical guidelines offer a higher standard of care at over 90% adherence.

We’ve also instituted a Clinical Quality Advisory Council, a collection of 14 healthcare leaders committed to providing clinical and strategic guidance to the virtual care industry. Council members perform reviews of Fabric's evidence-based clinical protocols. Additionally, the council supports ongoing quality assurance efforts and helps establish clinical quality best practices for virtual care. The council also guides in-depth studies around the safety, effectiveness, and value of virtual care.

We're expanding health equity.
We are on a mission to address healthcare’s biggest challenges. One of those is expanding access for rural, low-income, and non-English-speaking populations. Virtual care is the path to expanding access, but serving these groups requires modalities that work within market limitations. For example, we know that rural populations often struggle with access in terms of physical distance from care facilities as well as limited bandwidth and cell signal. The internet divide significantly affects rural and low-income populations, making them more likely to have metered internet plans or limited broadband access.

Our async-first technology excels in these circumstances because it requires lower bandwidth and can help address patient concerns before connecting them with a provider via another modality. This allows patients to avoid an unnecessarily expensive and time-consuming drive to a clinic or a data-consuming video visit.


Language is another significant barrier to health equity. Many health systems lack the staff to support non-English-speaking patients, causing visits to run longer and increasing the risk of delayed and avoided care. We are excited to announce that the Fabric asynchronous platform is now available in Spanish to support the largest non-English-speaking population in the U.S. Our dynamic content management system:

  • Translates all patient-facing text into Spanish
  • Translates patient inputs back into English for providers
  • Presents care plans and patient education to the patient in Spanish

Health Equity

Keywords

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Company Details

Founded in 2009

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