Loyale Patient Financial Manager™(PFM) is an interoperable end-to-end patient financial engagement platform for enterprise applications. PFM delivers robust pre-procedure functionality and deep analytical capabilities throughout the patient revenue cycle. Loyale’s most complete and powerful solution.

Loyale Healthcare, launched in 2016, is the culmination of their experiences with consumers, patients and providers. Their suite of solutions powers more successful financial relationships between providers and their patients. The result? Patients pay more, pay sooner and have a better overall care experience.

Accelerate patient collections while reducing A/R days by implementing a digital first approach to payments. With Dash, organizations can improve revenue by:

• Allowing patients the flexibility to pay balances at their convenience and through payment plans, without log in requirements. 
• Monitoring payments in real time with bi-directional dashboards.
• Reducing printed statement costs by utilizing digital automated alerts.

Relatient partners with leading health systems and medical practices - comprising more than 45,000 providers across the US - to optimize every step of a patient journey, from alerting patients to needed care, helping them find the right provider, scheduling appointments across multiple channels, and engaging with patients throughout their care journey via text, email, and chat. Our solutions reduce delays in care, improve communication, and enhance both the provider and consumer experience. We’ve been recognized as a Forbes Top Startup, Deloitte Fast 500, and Inc 5000, among other honors, for our rapid growth, innovative technology solutions, and energetic workplace culture. 

In the increasingly consumer-driven healthcare market, providers can learn a lot from successful retailers who recognize that customer relationships are their most valuable asset.

Healthcare providers write off billions of dollars a year in bad debt attributable to patient responsibility. The old systems they relied on to gather payment from insurance companies don’t work with patients.

With Loyale Patient Financial Manager™, patients get the transparency, payment options and support they need to feel in control. The same kind of control they expect in every other financial transaction.

Providers that use PFM™ to automate, optimize and personalize patient financial experiences join the ranks of leading companies in all sectors that earn the enthusiastic support of the people they serve.

They collect more, collect sooner (often upfront) and deliver comprehensive care experiences that promote better revenues, higher profitability and profound competitive advantages.

• On average, organizations utilizing Dash see patients make a payment within 30 days of receiving the first balance notification.
• Over 15% of payments were made by patients online after normal business hours (7PM ET to 8AM ET)
• On average, organizations who enable Patient Initiated Payment Plans (PIPPs) in Dash Pay see a 45% reduction month over month in outstanding balances.

Our patient scheduling and engagement technology facilitates appointments for over 50 million unique patients per year on behalf of over 43,000 providers across the U.S In 2022, Dash processed a patient payment every 24 seconds.