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Solutions
Description
Compatibility Level
Clients
Product Capabilities
Use cases
EHR integrations
Client types
Awards
Differentiators
Keywords
Media
Company details
Jump to:
Categories
Solutions
Description
Compatibility Level
Clients
Product Capabilities
Use cases
EHR integrations
Client types
Awards
Differentiators
Keywords
Media
Company details

Categories

Solutions

Description

Product Description:

Teladoc Health delivers a fully integrated suite of connected care solutions – including hardware, software, and services – to help hospitals and health systems of all sizes offer state-of-the-art telehealth services to patients. Teladoc Health is much more than a single point solution vendor. We are a strategic partner to hospitals and health systems — applying solutions to help transform care delivery and solve their most pressing issues. We offer expert consultancy services to our clients, bringing best practices learned from thousands of implementations to help accelerate your transformation.  

    

500+ hospitals and health systems have selected Teladoc Health as their trusted partner, based on our commitment to service and clinical excellence, state-of-the-art solutions and purpose-built devices and deep knowledge of healthcare.  

About Teladoc Health:

Teladoc Health delivers a fully integrated suite of connected care solutions – including hardware, software, and services – to help hospitals and health systems of all sizes offer state-of-the-art telehealth services to patients. Teladoc Health is much more than a single point solution vendor. We are a strategic partner to hospitals and health systems — applying solutions to help transform care delivery and solve their most pressing issues. We offer expert consultancy services to our clients, bringing best practices learned from thousands of implementations to help accelerate your transformation.  

 

500+ hospitals and health systems have selected Teladoc Health as their trusted partner, based on our commitment to service and clinical excellence, state-of-the-art solutions and purpose-built devices and deep knowledge of healthcare.  

Product Description:

TytoCare is a virtual healthcare company that enables leading health plans and providers to deliver remote healthcare to the whole family through its Home Smart Clinic. Combining a cutting-edge, easy-to-use, FDA-cleared device with AI-powered guidance and diagnostic support, the Home Smart Clinic enables the whole family to conduct remote physical exams with a doctor, replicating in-clinic exams for immediate answers from home. TytoCare drives utilization rates that are over six times higher than traditional telehealth services; reduces the total cost of care by an average of five percent; diverts ED visits by an average of 11.3%; and has a high average NPS of 83. The Home Smart Clinic includes Tyto Engagement Labs™, a proven framework of engagement journeys designed for the successful deployment and adoption of the solution. To complete its offering, TytoCare also provides the Pro Smart Clinic, for professional settings outside the home to serve rural clinics, schools, workplaces, and more. TytoCare serves over 220 major health systems and health plans in the U.S., Europe, Asia, Latin America, and the Middle East. For more information, visit us at tytocare.com.

About TytoCare:

TytoCare is transforming primary care by putting health in the hands of consumers. We seamlessly connect people to clinicians to provide the best remote home examination and diagnosis solutions. TytoCare has three telehealth products: TytoHome™ for consumers, TytoPro™ for professionals, and TytoClinic™ for remote point-of-care locations. All solutions are designed to replicate a face-to-face clinician visit and include a hand-held modular examination tool for examining the heart, lungs, skin, throat, ears and body temperature; a complete telehealth platform for sharing exam data, conducting live video exams and scheduling visits; a cloud-based data repository with analytics; and built-in guidance technology and machine learning algorithms to ensure accuracy and ease of use. The TytoCare platform also allows for simple integration with EHR systems and other telehealth platforms. For more information, please visit www.tytocare.com.

Compatibility level

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Clients

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Product Capabilities

As part of an embedded experience within Epic and Oracle Cerner, launch virtual encounters directly within the EHR or Microsoft Teams. Teladoc Health allows providers to invite an interpreter during a live encounter with availability in 60 second or less for over 250 languages, including ASL. Invite additional participants, such as family members, to the visit with no app required.

Easily capture new patients or connect with existing ones and seamlessly route them to the appropriate care team using the same automated process regardless of if the patient is in the ED, clinic, or at home. Customize any patient workflow across any acuity level or location with the ability to capture valuable data, including demographics, forms and questionnaires, surveys, consent forms, real-time eligibility verification, payment collection, scheduling, single sign-on and EHR integration.

Built to mimic in-person care—using the latest video and audio technology compatible with diagnostic peripherals—Teladoc Health can bring care wherever patients are, with devices and software that work in hospitals, clinics and patients’ homes. 24/7 technical support, identity management and redundant global connectivity ensures high-resiliency and two-way integration puts data and patient information at clinician’s fingertips with HL7 integration, scheduling, eligibility confirmation, patient surveys, payments and digital signature.

Diagnosis specific templates such as stroke and behavioral health, contain data elements that can be imported through an EHR integration, passed through the Intake module check-in process, or entered manually by a clinical user. Calculators, scales, and helpful tools are incorporated to help providers track diagnosis and treatment options while fully documenting the clinical interaction.  Once documentation is complete, a consult note can be generated and electronically signed, providing a record of interaction that can be distributed to 3rd party systems through integration. 

As the only Telehealth Managed Service Provider, our service and support infrastructure provide clients with 24/7 or 12/7 proactive monitoring options to ensure their programs are always up and running.

Teladoc Health’s analytics module helps telehealth administrators see and understand data. Our visual analytics platform transforms the way people use data to solve problems and become a more data-driven virtual care program. The analytics module provides visual analytics and dashboards to enable users to spot patterns and trends quickly.

Behavioral health workflows can be embedded within EDs, inpatient care and psychiatric units through timely specialist consults. Diagnosis specific templates like those for behavioral health, contain data elements that can be imported through an EHR integration, passed through the Intake module check-in process, or entered manually by a clinical user.

By extending the reach of your providers to more locations, mental health patients can be treated in any care location. Bring mental health services to primary or urgent care clinics and the home, enabling remote access at the point of care – scheduled or on-demand. Additionally, support your inpatient and emergent lines with access to remote mental health specialists in acute and emergent situations. Additionally, this capability allows organizations to facilitate care coordination between non-owned medical groups, build virtual second opinion pathways, enhance same-day specialty referrals, and augment business cases for servicing patients in place.  

Designed for a multitude of use cases, healthcare environments and budgets, our telehealth devices connect patients and providers to ensure easy access to high-quality virtual care. Built to complement in-person care—using the latest video and audio technology compatible with diagnostic peripherals—Teladoc Health can bring care wherever patients are, with devices and software that work in hospitals, clinics and patients’ homes.

Teladoc Health enables integrated virtual care for hospitals and health systems to transform care delivery in the hospital, while also extending their influence beyond its walls. This allows hospitals and health systems to address workforce challenges, increase access to services, improve care coordination and attract new patients – all through an enterprise platform solution that integrates with your existing investments.

Use Cases

Description:

Teladoc Health enables health systems to offer virtual care services across the care continuum – from ambulatory care to emergent care to inpatient care, and even care in the home.

Inpatient Care

Partnering with Teladoc Health empowers hospitals to deliver an intuitive, seamless new standard of inpatient care. Hybrid care models – those that leverage both in-person and virtual care when appropriate – allow hospitals and health systems to build more robust care teams around every patient, allowing bedside staff to focus on the most critical patient needs.

  • Expand capacity and capabilities: Increase staff-to-patient ratios, augment staff coverage during volume surges, reduce burnout and expand staff training opportunities. Specialists can virtually consult during inpatient emergency situations and intensive-care locations, adding expertise and guidance for in-person staff. 
  • Increase satisfaction: Clinicians and staff appreciate the convenience, added support and improved efficiency. Patients appreciate the simplicity, ease, safety and added attention that comes from a hybrid care experience. 
  • Drive financial stability: An enterprise-wide approach to virtual care can help address some of the core issues that challenge financial stability. Maximize the value of your existing digital investments and drive operational efficiencies and cost-savings at scale.  

Virtual services can include:

  • Medical specialties and subspecialties including behavioral health, cardiology, diabetes, infectious disease, nephrology, neonatology, neurology, oncology, pulmonology, palliative care, physical and occupational therapy 
  • Virtual nursing 
  • Administrative support 
  • Pharmacy 
  • Social services 
  • Scheduling, admissions and discharge 
  • Imaging 
  • Interpretive services, including over 260 languages 
  • Provider virtual consults 
  • Virtual rounding/telerounding 
  • TeleICU visits 
  • Virtual sitting/Telesitting 
  • Remote patient monitoring 

Emergent Care

Teladoc Health can help hospitals and health systems increase access to life-saving care by enabling immediate access to specialists when the minutes matter most. With quick, timely diagnoses provided through our easy-to-use connected care solutions, emergent care departments can help save lives and increase recovery likelihood for more patients.

  • Deliver timely treatment to more patients: Allow patients to be seen within minutes to help determine the best treatment pathway. Increase coverage and response time to most appropriately manage acuity levels. Expand access to a broader range of capabilities, resources and treatments. 
  • Meet your mission: Ensure your capabilities and capacity match the needs of the people you are serving. Providing around-the-clock access to high-quality care for emergent patients helps improve health outcomes. 
  • Scale for growth: Employ models that can scale up or down as needs change. Virtually connect to specialists inside and outside the health system. 

Virtual services can include:

  • Behavioral health 
  • Cardiology 
  • Critical care 
  • Diabetes 
  • Infectious disease 
  • Oncology 
  • Neonatology 
  • Neurology/Telestroke 
  • Pharmacy 
  • Physician services 
  • Provider virtual consults 

Ambulatory Care

Hospitals and health systems need an experienced virtual care partner that can help them find solutions to long wait times, barriers to care, workforce burnout, care coordination and data integration issues — and help reduce unnecessary emergency room visits, hospital readmissions and disease advancement. Managing ambulatory services through Teladoc Health’s Solo solution allows you to integrate data and connect workflows using your existing EHR to build a longitudinal view of your patients. 

  • Improve adherence: 24/7 ambulatory capabilities with personalized patient support can help improve adherence and reign in the impact and progression of chronic conditions. 
  • Reduce care fragmentation: Extending your footprint into ambulatory settings can reduce care fragmentation and help you maintain a competitive advantage in your market. 
  • Leverage existing technologies: The flexibility of Solo allows you to leverage your existing technologies and invest in virtual ambulatory services at your own pace. 

Virtual services can include:

  • Administrative Support 
  • 450 Medical Subspecialties including: Behavioral health, cardiology, diabetes, infectious disease, nephrology, neurology, oncology, pediatrics, pulmonology, physical and occupational therapy 
  • Home health
  • Palliative care 
  • Pharmacy 
  • Rehabilitation 
  • Crisis assessments 
  • Education and coaching 
  • Provider consults 
  • Remote patient monitoring 
  • Scheduling 
  • Virtual visits
Pediatric use cases:

Teladoc Health enables many children’s hospitals across the country to deliver virtual care across the continuum. 

Users:

Hospitals & Health Systems. 

Teladoc Health also offers solutions for Employers and Health Plans.

Description:

RPM

Enhanced Telehealth visit in the patient home

Telemedicine Cart Replacement


VPC

Employers

Schools

Urgent Care

Chronic Care

Episodic Care

Longitudinal Care

Urgent care bottlenecks

Specialist referrals

ED Triage

Employee Wellness

Visiting Nurse

Tele-EMS


Pediatric use cases:

Children w/Medical Complexities, Palliative Care, Hospital at Home, School Based Telemedicine

Users:

None provided

EHR Integrations

Integrations:

None provided

EMR Integration & Relevant Hardware:

None provided

EMRs Supported:

Epic, Cerner, Meditech, Allscripts, athena, NextGen

Hardware Compatibility:

None provided

Integrations:

Ambulatory EMR, Patient portal, Pop health platform, Home health

EMR Integration & Relevant Hardware:

Recommended, but not required

EMRs Supported:

Epic

Hardware Compatibility:

Desktop, Mobile / Tablet (web optimized), Mobile / Tablet (native app)

Client Types

Awards

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Differentiators

Differentiators vs EHR Functionality:

Our technology delivers layers of value to the virtual encounter to enable better team collaboration and patient engagement across a full range of care settings; supports consumer and care team experience, configurable intake, connects to devices, hybrid care and provides robust reporting, enhanced collaboration, along with embedded audio/video within EHRs.

Differentiators vs Competitors:

With 20+ years of experience founding and leading the virtual care segment, our technology and clinical expertise provide greater access to a wide range of physical and mental healthcare services; empower patients and providers with insights that inspire and accelerate better health decisions; and foster clinical collaboration that leads to higher quality of care. 

Teladoc Health offers expert consultant services to our health system partners, bringing best practices to help accelerate your transformation. Supporting hospitals and health systems with implementation, customized analytics and technical assistance enables our partners to make the most out of their investments. 

As the only Telehealth Managed Service Provider, our service and support infrastructure provides clients with 24/7 or 12/7 proactive monitoring options to ensure programs are always up and running.

Differentiators vs EHR Functionality:

TytoCare is built for organizations that are looking to go beyond marking the checkbox for telehealth, and are truly looking to competitively differentiate patient care. Aside from cost containment, TytoCare focuses on revenue generation/net new patient acquisition methods like retail partnerships with Best Buy that directs a consumer purchase of a TytoCare device to a respective health system in the given location. With the transition from fee for service to value based care, TytoCare has gained significant traction w/@risk models, hence the wide adoption in the payer and payvider (health systems w/private plans) space.


Through the pandemic, telehealth has become a common term, but clinicians have lacked essential data required to properly assess and diagnose. A simple example would be an ear infection; imagine an ENT referral without needing to bring the patient inside the hospital walls.


No other solution on the market has the FDA approval to offer what TytoCare can in a patient home.

Differentiators vs Competitors:

Other solutions require 6+ technologies (separate video, separate otoscope, separate stethoscope, etc) to do what TytoCare does in a single kit/platform.


Not only does TytoCare leverage existing EMR capabilities for scheduling/on-demand visits, we also take the data collected (bp, heart rate, weight, SP02, heart sounds, lung sounds, video of the ear/throat) and flow directly into the chart.


TytoCare supports both live and asynchronous visits. Video-only solutions lack the ability to collect relevant data required by clinicians to properly assess a patient virtually. RPM Solutions lack the ability to seamlessly escalate to a live interaction should an event occur. Telemedicine carts are 10x the cost and require steep learning curves to maneuver multiple technologies compared to TytoCare's all-in-one approach with a single device plus app methodology.

Keywords

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Bring specialists directly to the bedside

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Videos

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Valley Health | Leveraging Virtual Nursing to Meet Community Needs

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TytoCare Product Demo

Downloads

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Saint Luke's Kansas City Case Study

Alternatives

Company Details

Founded in 2002

Founded in 2012

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