Orbita Blaze revolutionizes the search function on healthcare websites by transforming limited search tools into a genuinely intelligent virtual assistant. Using natural language understanding and intentional conversational dialogs, Blaze guides website visitors to the answers and care they’re looking for. Because the websites are more intuitive, patients find them useful – which results in higher conversions.

As part of the Patient Access and Acquisition solution – and representing the next generation of the digital front door – Orbita Blaze converts the entire website into an interactive virtual assistant:

• Understands the words and phrases patients naturally use, facilitated by natural language understanding, to home in on their specific need (“I need a foot doctor near me that takes Aetna”);
• Triggers thoughtful and hyper-personalized dialogs to pose questions and probe for details to ensure patients navigate to the appropriate resources (“What is your ZIP code?” “What is your gender?” “Are you pregnant?” “How long have you experienced these symptoms?”);
• Converts “seek/search” into “action” (e.g., “I’m looking for a provider” → “I’m scheduling an appointment”).

Phynd 360, an innovative provider data platform, serves as health systems’ central hub for all provider data. Phynd enables optimization for provider data –people, places and services – in EHR, Marketing and Claims systems via platform tools for provider enrollment, management, outreach and search across the enterprise. The nation’s most progressive health systems, including 7 of the 20 top hospitals as ranked by US News and World Report, rely on Phynd as their provider data platform. For more information about Phynd, visit https://connect.phynd.com/phynd. Phynd is an Epic App Orchard member. CURATION MODULES AND SERVICES Phynd 360 is uniquely built on curation modules and platform services. Curation modules ensure that provider data profiles are continuously updated and connected to locations, health plans, networks, clinical expertise and programs. Platform services share this continuously-curated and accurate provider data with consumers, staff, and systems that depend on it. The result is a smoother functioning health system. See the attached Phynd Data Sheet for detailed review of Phynd's Modules and Services. Or visit https://www.phynd.com/technology. The Phynd data platform is differentiated by several key capabilities: Provider Profiles. Phynd offers a digital profile for providers (people, places, and services, both in-person and virtual) both broad and deep in scale – built on a robust 500+ field data model which includes specialties, health plans, clinical networks, and other attributes which make the consumer experience and operations smooth. Places Profiles. Phynd offers robust digital place profiles which support assigning providers, specialties, health plans, networks, diagnostic tests, and more, to each location. Telehealth / Virtual Visit Support. In the COVID-19 and new normal going forward, Phynd is fully supportive, enabling your teams to flag which providers offer telehealth visits. This attribute is searchable via Phynd Search API (below) and provider search in the Phynd app, as well as via a Provider Search Microsite provided by Phynd for internal health system staff use. Identify providers in Phynd who are scheduling pre-consults or virtual visits as part of their profile, so those providers are displayed next to virtual visit schedule availability. Health Plan & Network Management. Phynd’s health plans and clinical network management module tracks provider participation in health plans, ACOs, and CINs. Phynd’s single digital footprint makes your network a marketable asset to regional employers.

Phynd 360, an innovative provider data platform, serves as health systems’ central hub for all provider data. Phynd enables optimization for provider data –people, places and services – in EHR, Marketing and Claims systems via platform tools for provider enrollment, management, outreach and search across the enterprise. The nation’s most progressive health systems, including 7 of the 20 top hospitals as ranked by US News and World Report, rely on Phynd as their provider data platform. For more information about Phynd, visit www.phynd.com. Phynd is an Epic App Orchard member.

Robust 500 point provider profiles. Robust 300 point location profiles. Pre-built provider, location, health plan/network, taxonomy model - not doable with MDM. Curation tools that enables thousands of staff to modify provider data. Integration to EHR, Claims and Marketing systems to ensure all get continuously-curated data.

High customer satisfaction rate - 89.8 score via KLAS Research. 100% of customers would buy again per KLAS Research survey. Robust 500 point provider profiles with unlimited number of providers. Robust 300 point location profiles. Pre-built provider, location, health plan/network, taxonomy model - not doable with MDM. Curation tools that enables thousands of staff to modify provider data. Integration to EHR, Claims and Marketing systems to ensure all get continuously-curated data.