Guidehealth is an advanced technology-driven health services platform that partners with health systems and clinical networks to bring scale and predictable performance to value-based care. The company augments existing primary care capacity using innovative AI-based protocols, virtually embedded Healthguides™, and a meticulously designed framework to predict those patients most in need of support in and beyond the exam room. Guidehealth is physician-led, supported by passionate leaders who operate with empathy and expertise to ensure the delivery of high-quality care across all patient age groups, and health insurance lines of business and geography. Guidehealth MSO and VBC provides the broadest suite of network and patient care services including outreach, referral management, prior authorizations, care management, utilization management and claims payments in addition to two-sided risk in VBC. In 2023, Guidehealth acquired Arcadia's MSO and value-based services division with currently over 200 employees and winner of Best in KLAS for five straight years. 

Guidehealth is an advanced technology-driven health services platform that partners with health systems and clinical networks to bring scale and predictable performance to value-based care. The company augments existing primary care capacity using innovative AI-based protocols, virtually embedded Healthguides™, and a meticulously designed framework to predict those patients most in need of support in and beyond the exam room. Guidehealth is physician-led, supported by passionate leaders who operate with empathy and expertise to ensure the delivery of high-quality care across all patient age groups, and health insurance lines of business and geography. In 2023, Guidehealth acquired Arcadia's MSO and value-based services division, winner of best in KLAS for VBC for 5 straight years. 

ICmed builds efficiency among clinicians and helps them drive revenue in a value-based remote care model. Patients and caregivers communicate with clinicians and support staff, benefit from personalized educational content, preserve their portable medical records, and enjoy a preventive approach to their health needs.

A patient/family-centered coordinated care networking solution: 

• elevates communication among providers, patients and families

• streamlines clinical workflows & reimbursement opportunities

• improves health outcomes in value-based model

• decreases payer costs

While traditional EHRs serve a high purpose concentrating on capturing important patient information and facilitating communication of collected data between clinical staff, back office and insurers, usually in a language that is not comprehended by the patient community, ICmed instead concentrates on augmenting that data with two-way communication protocols to engage patients and their family or informal caregivers with the multiple clinicians and staff supporting them. Data is collected and shared with the EHR and among those participants with info-sharing rights, and the platform facilitates chats, virtual visits, RPM data collection, personalized patient education, and other value-besed care regimens. 

While there are many single-point solutions focused on the delivery of clinical care, they tend to focus on one or few modalities (behavioral health, pediatrics, hypertension, etc.) or links in the care chain (onboarding, perioperative care, home care, etc.). ICmed is a flexible platform that not only can be utilized across the spectrum of both modalities and chain links, but also provides cumulative portability of the patient record to the patient and thier family or informal caregivers. This is a key necessity in the adoption of value-based care models that will require efficiency to help providers capture revenue and control costs.