rater8 is the healthcare industry's top-rated reputation management solution, helping hospitals and healthcare systems build robust, balanced online reputations across the top healthcare review sites, including Google, Healthgrades, Vitals, and more. Effortlessly cultivate 5-star patient reviews, gather real-time patient feedback, and drive new patients through the door — all without lifting a finger.

Outshine your competition with a perfect online reputation powered by rater8, the leader in healthcare reputation management. Hospitals and health systems use rater8 to automate patient feedback, gain real-time insights into operations, and grow 5-star reviews across Google, Healthgrades, Vitals, Facebook, and WebMD for all of their doctors and locations.

Medioh manages both remote care technology and patient experience with it. We provide comprehensive remote patient engagement services that are capable of driving large populations at high-quality member experiences.

Our solutions enhance onboarding and activation and improve patient experience with remote models of care. With our dedicated patient support team and responsive contact center, we provide full-circle patient support from the moment a patient enrolls in a program and onboarding, to program conclusion and device return.

We also enable continuous program improvement through patient experience and Net Promoter Score (NPS) surveys, so we can create solutions that work for patients and providers.   

Our services engage patients at key milestones in their remote care progress.

• Enrolment & Kit / Device Delivery
• Installation & Tech Support
• Ongoing Troubleshooting & Adherence Support
• Support For Kit / Technology Retrieval

The Logistics & Patient Engagement Partner for North America's Largest RPM & Digital Health Programs.

• Patient feedback and reputation management
• Integrated surveys and analytics
• Automated review requests
• Detailed reporting and insights
• Award-winning customer service, dedicated account manager, ongoing technical support

• 30-day free trial
• Healthcare-specific solutions
• Integrations with 100+ EMR systems
• Automated, goal-based review builder
• Hands-free activation
• Award-winning customer service, dedicated account manager, ongoing technical support
• Provider-based pricing model
• Real-time patient feedback (29% response rate)
• Robust reporting and benchmarking (16 million data points)

Differentiators from Internal Solutions:

• Economies of scale on shipping and logistics
• Established quality systems based on ISO 13485, FDA regulatory compliance, proven processes.
• Inventory / Warehousing / Fulfilment capacity and strategic regional facilities
• Improved operational efficiency
• Enhanced patient engagement and experience
• Proven cost savings relative to in-house options

Differentiators:

• Economies of scale on shipping and logistics
• North American coverage to maximize efficiency and minimize shipping costs (our fulfilment facilities provide coast to coast coverage)
• Mature ISO 13845-based quality systems and full regulatory compliance.
• Medioh is a certified FDA repackager / relabeler.