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Description
Compatibility Level
Clients
Product Capabilities
Use cases
EHR integrations
Client types
Differentiators
Health equity
Keywords
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Company details
Jump to:
Categories
Solutions
Description
Compatibility Level
Clients
Product Capabilities
Use cases
EHR integrations
Client types
Differentiators
Health equity
Keywords
Media
Company details
AI Medical Scribe
AI Medical Scribe

0 review

ThinkAndor® Virtual Visits
ThinkAndor® Virtual Visits

0 review

Categories

Solutions

Description

Product Description:

RevMaxx AI Medical Scribe is designed to simplify clinical documentation by converting patient–provider conversations into structured, accurate, and EHR-ready notes. Using advanced natural language processing (NLP), it captures clinical context in real time and generates standardized documentation such as SOAP notes.

The system helps reduce manual data entry, minimizes documentation errors, and improves consistency across clinical records. It also supports medical coding workflows by identifying relevant ICD-10, CPT, and HCC codes, ensuring that documentation aligns with billing requirements.

By automating routine documentation tasks, RevMaxx AI Medical Scribe allows healthcare providers to spend less time on charting and more time focusing on patient care, while maintaining compliance and improving overall efficiency.

About RevMaxx:

RevMaxx is an AI-powered healthcare platform that combines AI medical scribe and AI RCM automation to streamline both clinical documentation and revenue cycle management. It is designed to reduce administrative burden, improve accuracy, and create a seamless connection between patient care and financial workflows.

The AI medical scribe captures patient–provider conversations and converts them into structured, accurate, and EHR-ready clinical notes. Using advanced natural language processing (NLP), the system generates standardized documentation such as SOAP notes while supporting medical coding, including ICD-10, CPT, and HCC. This significantly reduces the need for manual data entry and allows clinicians to focus more on patient care rather than documentation tasks.

On the financial side, RevMaxx leverages AI RCM automation to optimize billing and revenue processes. By aligning clinical documentation with coding intelligence, the platform helps ensure that every encounter is accurately translated into billable data. It reduces common issues such as undercoding, claim errors, and denials, while improving claim readiness and accelerating reimbursement cycles.

RevMaxx integrates with major EHR systems, enabling smooth data flow between clinical documentation and billing operations without disrupting existing workflows. Its automation capabilities help healthcare organizations improve efficiency, reduce reliance on manual processes, and scale operations more effectively.

The platform is suitable for a wide range of healthcare settings, including primary care, specialty clinics, behavioral health, and large provider groups. By combining AI medical scribe and AI RCM automation, RevMaxx creates a unified system that enhances documentation accuracy, streamlines revenue cycle operations, and supports better financial outcomes for healthcare organizations.

Product Description:

ThinkAndor® is an AI-based platform that empowers HIPAA-compliant clinical workflows for enhanced patient and provider engagement through virtual visits. This encompasses standard patient-provider calls, asynchronous chats, team multi-disciplinary sessions, and the following features:

  • Virtual visits launched from EHR
  • Voice-to-text clinical notes
  • Secure collaboration channels, including multi-disciplinary virtual sessions with the patient
  • ThinkAndor® AI virtual assistant provides relevant content and clinical context to visits and care teams
About Andor Health:
At Andor Health, our mission is to change the way care teams connect and collaborate. By harnessing machine and human intelligence, our cloud-based platform unlocks data stored in electronic medical records to deliver real-time actionable intelligence to care teams – both inside and outside of their enterprise. By optimizing communication workflows, our solutions accelerate time to treatment, decrease clinician burnout, and drive better patient outcomes. Built on an AI/ML framework, healthcare institutions and clinicians can self-configure the signals and workflow actions as you would any device connected to the internet, and personalize the intelligence they need at the right moment in time to provide better care.

Compatibility level

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Clients

Select which hospital or health system you work at and see the client list

Product Capabilities

ThinkAndor® supports multilingual and omni-channel virtual visit sessions between patients and providers without the need for downloading an app. Patients can schedule virtual visits from a white-labeled digital front door and join sessions through a link sent via SMS/text or email, while providers can launch directly from the EHR. Patients can also add family members or caregivers in the virtual wait room and providers can invite colleagues for multi-disciplinary calls using the embedded AI bot within the session.

ThinkAndor® supports a comprehensive virtual waiting room with a configurable set of intake forms. In this process, patients can complete a device and browser check, review their symptoms, and upload images. Shortly before the visit, patients can add family members or care givers and improve accessibility through features like closed captioning. Providers/care team members can track a patient’s progress in the queue and alert them when the provider is ready to begin the session.

ThinkAndor® provides highly-resilient video call capabilities with the ability to toggle to phone/audio and support multi-party sessions. The presence of the ThinkAndor®AI Bot during visits acts to track time, surface clinically relevant content for the clinician, and create SOAP notes once the session has concluded. Additionally, ThinkAndor® can support asynchronous communications for lower acuity conditions. These can be escalated to synchronous calls if a clinician determines that the patient’s status has degraded.

ThinkAndor®’s bidirectional integration with the client EHR allows users to leverage existing patient demographic/medical information and upload new documentation. The use of generative AI allows for the automatic creation of clinical notes, like SOAP notes. The dashboard allows clinicians to both monitor active signals from patient inputs and devices as well as review past documentation in the patient’s details. This improves workflow orchestration and enables faster interventions to yield improved patient outcomes.

ThinkAndor® has the ability to support eligibility, prescription, lab, order, and referral integrations through third-party integrations and core host systems such as the client’s EHR. Relevant information from orders can be surfaced by the ThinkAndor®AI Bot and brought to the attention of providers through preconfigured alerts and escalation pathways. The ThinkAndor®AI Bot also acts to send follow ups to both patients and providers at a predetermined cadence if tasks remain unaddressed.

Andor Health provides both remote and on-site technical support as needed by customer institutions. Andor Health maintains a help desk to receive service-related inquiries from the client via designated means during the client’s business hours, excluding Andor Health observed holidays, and Andor provides clients with extended support outside of business hours via telephone for critical issues. Per the specific implementation and the client’s needs, Andor can stand up educational materials and assign the appropriate routing for patient concerns.

Staffing is not a direct component of the Virtual Visits pillar, but Andor Health's partnerships with third-part staffing services and use of our Virtual Visits software as an underlying component of other use cases act to address this need. For more information, check out our general solution listing, "ThinkAndor," or our specific "ThinkAndor - Virtual Hospital" product listing.

Andor Health uses PowerBI to provide robust analytics such as provider utilization/productivity, average time per visit, most commonly treated conditions, resolution vs. escalations, volume by day and time, and patient feedback.

Use Cases

Description:
  • Real-Time Clinical Documentation
  • Specialty-Specific Workflows (e.g., Cardiology, Oncology)
  • Telemedicine Appointments
  • Emergency Department Triage
  • Multilingual Patient Interactions
  • Chronic Care Management
  • Surgical & Procedure Documentation
  • Mental Health Counseling
  • Medical Education & Training
  • Population Health Analytics
Pediatric use cases:

None provided

Users:

Key Benefits Across All Use Cases

Time Savings: 30–50% reduction in documentation time.

  • Accuracy: Minimized errors in coding, billing, and clinical data.
  • Burnout Reduction: Physicians regain time for patient interaction and self-care.
  • Scalability: Supports solo practices to large health systems.
Description:

Description:

ThinkAndor ® is the first-to-market virtual health collaboration platform leveraging AI-powered models, like OpenAI/ChatGPT, to orchestrate virtual collaboration experiences with clinical context. Our platform, ThinkAndor®, coordinates contextual workflows across all Virtual Visit scenarios, as well as four corresponding key pillars of virtual health: Virtual Hospital, Virtual Patient Monitoring, Virtual Team Collaboration, & Virtual Community Collaboration.

ThinkAndor® has received multiple awards, including being ranked the #1 Virtual Care Solution by Black Book in 2023 with the Highest Client Satisfaction! In 13/18 KPIs, Andor Health ranked #1 across all 5 pillars of virtual health & collaboration. Our deep integrations with EHRs like Epic, Cerner, and Meditech allow ThinkAndor® to extend the following award-winning workflow orchestration capabilities to health systems:

  • Voice-to-text clinical notes during patient visit sessions
  • Track patient progress through the digital front door to reduce abandonment rates
  • Multi-disciplinary visit sessions
  • ThinkAndor AI virtual assistant surfacing relevant content and clinical context for visits and care teams
Pediatric use cases:

ThinkAndor® can support a variety of pediatric workflows, from orchestrating all digital front door experiences to care plans configured by condition or custom workflows pursuant to requirements from the client.  

Users:

Users:

We have a number of prominent pediatric hospitals as clients, including:

  • SickKids | The Hospital for Sick Children
  • Cincinnati Children’s Hospital 
  • Medical University of South Carolina (MUSC)
  • Orlando Health Arnold Palmer Hospital for Children

EHR Integrations

Integrations:

Other

EMR Integration & Relevant Hardware:

Recommended, but not required

EMRs Supported:

Epic, Cerner, Meditech, Allscripts, NextGen, athena, GE, eClinicalWorks, McKesson, Other, Allscripts/Eclipsys, Athenahealth, Azalea Health/Prognosis, CPSI, Evident, Healthland, MEDHOST, MedWorx, QuadraMed, Self-developed, Would prefer not to disclose, Point Click Care

Hardware Compatibility:

Desktop, Mobile / Tablet (web optimized)

Integrations:

Acute care EMR, Ambulatory EMR, Patient portal, Website / public online sources

EMR Integration & Relevant Hardware:

Recommended, but not required

EMRs Supported:

Epic, Cerner, Meditech, Allscripts, NextGen, athena, GE, eClinicalWorks, Allscripts/Eclipsys, Athenahealth, Other

Hardware Compatibility:

Desktop, Mobile / Tablet (web optimized), Other, Mobile / Tablet (native app)

Client Types

Differentiators

Differentiators vs EHR Functionality:

Why AI Scribes Outperform Traditional Methods

  • Adaptability: Learns clinician preferences and specialty-specific workflows.
  • Interoperability: Integrates with EHRs (Epic, Cerner), PM systems, and telehealth tools.
  • Compliance: Automates HIPAA-compliant redaction and audit trails.
Differentiators vs Competitors:

Future-Forward Use Cases

  • Voice-Activated OR Assistants: Hands-free documentation during surgery.
  • AI-Driven Clinical Decision Support: Flagging potential diagnoses based on notes.
  • Patient-Facing Summaries: Automatically generating layperson-friendly visit recaps.
Differentiators vs EHR Functionality:

None provided

Differentiators vs Competitors:

None provided

Health Equity

Keywords

Images

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RevMaxx Home Page

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Videos

1 of 2

RevMaxx AI Scribe Introduces Fastest Documentation with HCC and RAF Calculator (1).mp4

1 of 1

AndorPodcast (1).mp4

Downloads

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AI_Medical_Scribe
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2023 ThinkAndor Virtual Community Collaboration.pdf

Alternatives

Company Details

Founded in 2018

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