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Solutions
Description
Compatibility Level
Clients
Product Capabilities
Use cases
EHR integrations
Client types
Differentiators
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Company details
Jump to:
Categories
Solutions
Description
Compatibility Level
Clients
Product Capabilities
Use cases
EHR integrations
Client types
Differentiators
Keywords
Media
Company details
Telesitting
Telesitting

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MyEleanor
MyEleanor

Categories

Solutions

Description

Product Description:

VirtuALLY.io provides a full-service option for Virtual Sitting. From the time our partnership begins, we will work with your institution to build workflows to integrate into your team and provide seemless care and education for your stafff. From extensive GO LIVE planning, to the time we start are our services, and beyond- we are committed to starting a successful Virtual Sitting service at your institution. 

The 24/7 centralized team of highly trained observation technicians prioritizes a level of care that leads to improving patient outcomes and reducing hospital staffing costs through the use of preferred technology. The observation team facilitates constant communication to alert on-site staff about patient behaviors that may lead to falls, self-harm or other dangers.

We can use the technology already in place at the health system, or bring the tecnology through our partnerships with world-class technology providers.

About VirtuAlly LLC:

From the very start, VirtuAlly was crafted by some of the sharpest minds in the virtual care space. Born out of a leading Academic Medical Center, this was a shared effort in collaboration with one of the only three Telehealth Centers of Excellence.

As the healthcare industry continues to navigate through exceptional challenges and never-before-seen pressures, we’re grateful for the opportunity to influence positive change. With a focus on providing top-quality Virtual Sitting and Virtual Nursing services to patients, caregivers and staff members we are the ALLY for those who need it most. For patients, we provide a layer of safety by reducing incedences of falls, prevent self-harm and suicide attempts within variety of institutions across the country. For caregivers, we’re providing the peace of mind and a second set of eyes is looking after your loved one. And for bedside care staff, we are partnering to optimize a culture of safety at your institution. 

As a technology agnostic company, we parterner wtih reliable technology companies to provide our services. Our Virtual Sitters are housed in a well oiled Command Center that is dedicated to ensuring the safetest care is being delivered to our patients. The Virtual Nursing staff works from remote environments and heavily vetted to augment our top notch care model.  

Our solutions are built on a collaborative partnership between the bedside clinical team and the VirtuALLY.io staff. We partner with organizations to allign quality improvement efforts and focus on showing our impact on patient related outcomes and workforce benefits. 

Product Description:

MyEleanor changes everything. She defines Collaborative AI, a future for population health and care management. Eleanor is able to conduct clinical conversations with patients. She is engaging, compassionate and empathetic building a relationship of trust with patients. MyEleanor also remembers, so the patient isn’t burdened by start-from-scratch syndrome.

What’s more, Eleanor not only understands clinical content but is capable of advanced voice analytics, which means understanding not just what the patient says, but how they say it, detecting hospitilzation risk from the "music" of their voice.

Thanks to our pioneering Collaborative AI model, Eleanor immediately integrates into workflows and her conversations gather patient information unlike anything else in healthcare. It’s like finance suddenly gave you approval to hire as many people as you need to manage entire risk populations.

About MyndYou:

Backed by our proprietary data analytics engine, MyEleanor detects subtle changes in a patient's voice, listening not only to what patients say, but also how they say it. She can predict risk, triage patients, and send actionable information to care team members so they can spend more time doing what they do best: Caring for patients. 

MyndYou has developed the world’s most empathetic, fully-present, richly-communicative virtual care coordinator. MyEleanor is an AI-powered care navigator that is able to make thousands of highly personalized phone calls every day; transforming remote care management by overcoming the desperate shortage of skilled nursing staff. Allowing care teams to spend their time on more meaningful patient interactions – and assuring predictable care delivery.

We are a group of clinicians, technical experts, and innovators on a mission to pair simple but sophisticated technology and actionable data with a human touch to keep people safe, engaged, and healthy at home.

MyndYou’s award-winning AI-powered Care Assistant, MyEleanor, helps close care gaps, improve engagement, and extend reach to help high- and rising-risk patient-members thrive at home. 

The World Economic Forum selected MyndYou as of the 100 most promising

technology pioneers of 2021--companies that are shaping industries across a variety of sectors, including healthcare. Learn more: https://bit.ly/mytechP21. 

Compatibility level

Select which hospital or health system you work at and see a personalized compatibility level.

Clients

Select which hospital or health system you work at and see the client list

Product Capabilities

Advanced voice analytics detect changes in health, emotion, sentiment, intent and context

Seamless integrations widely available

HIPAA and SOC2 compliant

Patients speak with Eleanor for an average of 4 minutes

MyndYou has completed millions of calls, executing thousands per day

MyndYou's product roadmap is robust and continuously evolving with advancements in AI using the human voice

Use Cases

Description:

VirtuALLY.io Virtual Sitting Solutions can be deployed in a number of healthcare settings and environments. 

While each organization we work with has unique needs, the VirtuALLY.io Virtual Sitting Solution has benefits for all. Our solutions reduce the need for in person sitters, increase staff retention and satisfaction, and improve care team safety.

Hospitals - VirtuALLY.io Virutual Sitting can replace or augment the 1:1 in person sitting for: 

  • Patients at risk for falls
  • Patients at risk for elopement
  • Patients with low to moderate suicidal ideation
  • Patients with altered mental status
  • Patients obstructing care plans
  • Behavioral health patients

Mental Health Facilities - When deployed in mental health facilities, VirtuALLY.io’s Virtual Sitting Service helps:

  • Patients with mental health disorders leading to altered mental status
  • Patients at risk of self-harm behavior
  • Patients obstructing care plans
  • Patients with aggression
  • Patients with low to moderate suicidal ideation

Post-Acute Care - Our Virtual Sitting Solutions are implemented in post-acute care settings for:

  • Patients at risk for falls
  • Patients at risk for self-harm or injury
  • Patients experiencing altered mental status

Senior Living Communities - Virtual Sitting provides senior living communities with a reliable system to help care for:

Residents with Alzheimer’s and Dementia

Residents at an increased risk for falls

Residents with a history of aggression

Residents with a spouse/partner who may need assistance/ redirection when alone

Residents who may require sleep cycle or toileting documentation

Residents with an assertive toileting plan

Pediatric use cases:

VirtuAlly.io Virtual Sitting Services can be used in pediatric facilities and as we are currently in that space, we have refined focused training for this population. Most frequently we are used for: 

-Behavioral Health Patients

-Eating Disorders

-Low/Moderate Suicide Risk

-Self Harm

-Staff Safety

-Drug Diversion

-Social Concerns

Users:

We have a variety of facilities that we currently work with:

  • Medical Univeristy of South Carolina
  • Emory Healthcare
  • Orlando Health 
  • Tidelands Health
  • Mount Pleasant Gardens
  • Mission Community Hopital 
Description:

Transitional Care Management, Chronic Care Management, Remote Patient Monitoring, Gaps in Care, SDOH, Health Equity, and RIsk Assessments

Pediatric use cases:

Same

Users:

Care Managers, Nurses, Care Navigators, Population Health Leaders, Operational Leaders, Digital Innovation teams

EHR Integrations

Integrations:

None provided

EMR Integration & Relevant Hardware:

Not applicable

EMRs Supported:

None provided

Hardware Compatibility:

None provided

Integrations:

Acute care EMR, Pop health platform, Behavioral health

EMR Integration & Relevant Hardware:

Use case dependent

EMRs Supported:

Would prefer not to disclose

Hardware Compatibility:

None provided

Client Types

Differentiators

Differentiators vs EHR Functionality:

Being a technology agnostic service provider, we partner with technology providers to fulfill the clients documentation requirements. Often this is directly into the EHR of the system, other times in the platform the client chooses for Virtual Sitting, or option for a home grown option that can be shared with the client.

Differentiators vs Competitors:
  • Longest standing service provider in the market
  • Ability to leverage industry leading technologies
  • Flexible, customizable solutions and service plans with in-depth documentation and reporting capabilities
  • Evidence-based at our core with solutions designed alongside frontline care teams
  • Primary virtual care services include Telesitting, Virtual Nursing, and consultative services
  • Drastic improvements in annual savings per unit, patient fall reduction, employee retention and length of stay & admissions where deployed
Differentiators vs EHR Functionality:

EHRs do not offer Collaborative AI technology

Differentiators vs Competitors:

1. Ability to make outbound, proactive phone calls to engage patients in a dynamic, open-ended, empathetic conversation (for - on-average - 4 minutes) about their health and well-being.

2. Detect hospitilization risk by listneing to not only what patients say, but how they say it; uncovering hospitilization risk that go unnoticed by other technologies  

Keywords

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